Local Reviews
In August 2022, Harry E said about Mercure Dunkenhalgh Hotel & Spa
The waiter James was amazing. He always puts 100% in every night I’ve stayed here. Also very friendly and goes above and beyond. Always pulls the perfect pint. Polished shoes, nicely gelled hair, and smartly dressed.
Source: tripadvisor.co.uk
In August 2022, Ronnie M said about Mercure Dunkenhalgh Hotel & Spa
My stay at the Dunkenhalgh was amazing, 5 star food, James took the appropriate measures to meet my allergen needs. Most of the other waiters/waitresses were extremely dull however James made me feel a lot better with the attention he payed to the quality of my meal, man deserves a pay rise definitely a great asset to Accor hotels. My actual stay in the hotel was mid
Source: tripadvisor.co.uk
In August 2022, meloney H said about Mercure Dunkenhalgh Hotel & Spa
Had a wonderful stay with my husband at the Dunkenhalgh, Sally made sure the room was nicely made up for our 6year old. Rebekah, Chris and Regan were all very attentive during service that evening at dinner.
Source: tripadvisor.co.uk
In August 2022, Silvercoastholidays said about Mercure Dunkenhalgh Hotel & Spa
Exec rooms a good size and comfortable bed . Exec wing smells a little damp towards the end. Check in could be more welcoming. Good if on business trip. A bit close to motorway but fairly quiet at night. Overall OK. Breakfast a bit dull. Dinner OK in terms of quality but we found service old be more attentive
Source: tripadvisor.co.uk
In August 2022, Scarlet said about Mercure Dunkenhalgh Hotel & Spa
Absolutely amazing.
Staff were so attentive without being in your face. Especially Sara who was so nice to chat to amd went out of her way to create cocktails for me.
Nothing seemed to be too much of an ask for the staff.
We booked the overnight spa stay for 2 which included dinner, breakfast amd an hour spa treatment.
Food was beautiful. The natural products used for the massage amd facial have done wonders wonders my skin.
Rooms were lovely. Plenty of space, love that there was a bath and shower cubical.
We are already planning our next visit. For a longer stay.
Staff were so attentive without being in your face. Especially Sara who was so nice to chat to amd went out of her way to create cocktails for me.
Nothing seemed to be too much of an ask for the staff.
We booked the overnight spa stay for 2 which included dinner, breakfast amd an hour spa treatment.
Food was beautiful. The natural products used for the massage amd facial have done wonders wonders my skin.
Rooms were lovely. Plenty of space, love that there was a bath and shower cubical.
We are already planning our next visit. For a longer stay.
Source: tripadvisor.co.uk
In August 2022, Neil B said about Mercure Dunkenhalgh Hotel & Spa
Firstly we wish to applaud all staff that my fiancee and I engaged with in your beautiful hotel
From room staff to restaurant and front of house staff there was professionalism, friendliness and humour despite the stressful nature of their jobs .
In particular we would like to draw attention to the reception staff on duty when we arrived on the afternoon of the 5th August, the room staff(Housekeeping) Maria , restaurant staff , Reshi, Olivia , Sara and Joshua whom ensured that food was served and cleared with quiet professionalism yet were engaging and polite , showing commitment to their role which was a pleasure to observe .
It is these qualities that added to and enhanced what was a special occasion in itself
When time and our worklife allows , both of us would have little hesitation in returning.
From room staff to restaurant and front of house staff there was professionalism, friendliness and humour despite the stressful nature of their jobs .
In particular we would like to draw attention to the reception staff on duty when we arrived on the afternoon of the 5th August, the room staff(Housekeeping) Maria , restaurant staff , Reshi, Olivia , Sara and Joshua whom ensured that food was served and cleared with quiet professionalism yet were engaging and polite , showing commitment to their role which was a pleasure to observe .
It is these qualities that added to and enhanced what was a special occasion in itself
When time and our worklife allows , both of us would have little hesitation in returning.
Source: tripadvisor.co.uk
In August 2022, Ruth J said about Mercure Dunkenhalgh Hotel & Spa
Travelled as part of the coach trip, was served by Elisha for all 4 nights of our stay, really polite young lady and nothing was too much trouble. Lovely service throughout and breakfast was exceptional every morning. Thankyou for having us
Source: tripadvisor.co.uk
In August 2022, Vikki W said about Mercure Dunkenhalgh Hotel & Spa
We have thoroughly enjoyed a family stay at Mercure Dunkenhalgh Hotel & Spa Blackburn for the past week.
James, the Server in the bar, has been fantastic! Always going out of his way to be attentive and nothing was too much trouble. Considering the number of faces that pass him each day, he always remembered our favourite drinks, was cheerful and always keen to know how our day had been.
Mercure, you’ve got a rare one with James - his customer service is exceptional.
I also enjoyed a wonderful body massage from Ella in the spa. Very relaxing and would highly recommend treating yourself.
Some areas of the hotel are a little tired, but overall the place is fantastic, the food very good, drinks are expensive (but where aren’t they nowadays) and the staff made our stay perfect. Thank you.
James, the Server in the bar, has been fantastic! Always going out of his way to be attentive and nothing was too much trouble. Considering the number of faces that pass him each day, he always remembered our favourite drinks, was cheerful and always keen to know how our day had been.
Mercure, you’ve got a rare one with James - his customer service is exceptional.
I also enjoyed a wonderful body massage from Ella in the spa. Very relaxing and would highly recommend treating yourself.
Some areas of the hotel are a little tired, but overall the place is fantastic, the food very good, drinks are expensive (but where aren’t they nowadays) and the staff made our stay perfect. Thank you.
Source: tripadvisor.co.uk
In August 2022, ChrisnMick L said about Mercure Dunkenhalgh Hotel & Spa
Plus points:
Very friendly and welcoming staff, spacious rooms with big bathroom, good breakfast and swimming/ gym facilities.
Good value
Cons: damp patch in corner of room, paid parking (normall), ev point was out of order and had been for some time.
Very friendly and welcoming staff, spacious rooms with big bathroom, good breakfast and swimming/ gym facilities.
Good value
Cons: damp patch in corner of room, paid parking (normall), ev point was out of order and had been for some time.
Source: tripadvisor.co.uk
In August 2022, ClareP said about Mercure Dunkenhalgh Hotel & Spa
We just had a night at this hotel. The hotel itself is lovely to look at, it coped well with the very warm weather, the pool was lovely! We appreciated how friendly the staff were on arrival, the selected us as “guest of the day” which meant we got a few extras! This was so lovely and made us feel well looked after! We hope to return to this hotel in the future! Thanks
Source: tripadvisor.co.uk