Local Reviews
In June 2026, Peter R said about Holiday Inn Preston
Amanda was awesome in looking after us as usual
Source: tripadvisor.co.uk
In June 2026, Jack Y said about Holiday Inn Preston
Used this hotel for a training event. Superb set up for it. Staff excellent - Amanda particularly. Food very good. Highly recommend.
Source: tripadvisor.co.uk
In June 2026, 123ros20 said about Holiday Inn Preston
Overnight coach stop on way from Scotland.
Hotel very clean staff very helpful. Food very good. 10 out of 10. No faults.
Hotel very clean staff very helpful. Food very good. 10 out of 10. No faults.
Source: tripadvisor.co.uk
In August 2024, Ultimick said about Holiday Inn Preston
What a fantastic stay couldn't find a thing wrong with this place. Came on a Caledonian tour and roo. Was spotless with Aircon and a nice clean bathroom with an actual bath! Food was very nice and the staff so friendly especially those at breakfast time where we had the best and highest quality of food available.
Source: tripadvisor.co.uk
In June 2026, Barbara said about Holiday Inn Preston
Overnight coach trip stay. Room excellent. Service in bar & restaurant very good & friendly. Had a 3 course meal which was adequate. However there was a limited choice left for a dessert at the end of the meal.
Source: tripadvisor.co.uk
In June 2021, Jane P said about Mercure Dunkenhalgh Hotel & Spa
We arrived at 3pm
And our room was not ready The first room we were checked into around the courtyard had an over powering smell of musty and damp so
We had to ask to move
Rooms have been refurbished
This hotel’s standards have dropped and it is not the place it was
We didn’t have time to use the spa
We had a shower only in the room -no shower cap
Poor quality coffee in the room in the sachets
Bed was comfortable
Breakfast was served in the function room which was like sitting in a school
Dining hall Very poor no tomatoes or mushrooms the scrambled egg had ran out and the server didn’t offer to get more Plates were cold so by the time you took the cooked breakfast to the table it was cold
We have been staying at this hotel for many years but there are now better options for the same money
Very disappointing
And our room was not ready The first room we were checked into around the courtyard had an over powering smell of musty and damp so
We had to ask to move
Rooms have been refurbished
This hotel’s standards have dropped and it is not the place it was
We didn’t have time to use the spa
We had a shower only in the room -no shower cap
Poor quality coffee in the room in the sachets
Bed was comfortable
Breakfast was served in the function room which was like sitting in a school
Dining hall Very poor no tomatoes or mushrooms the scrambled egg had ran out and the server didn’t offer to get more Plates were cold so by the time you took the cooked breakfast to the table it was cold
We have been staying at this hotel for many years but there are now better options for the same money
Very disappointing
Source: tripadvisor.co.uk
In June 2021, Paula said about Mercure Dunkenhalgh Hotel & Spa
Would highly recommend this hotel as they have some great deals and our room was lovely for the price. We really enjoyed using the pool and gym facilities too. I paid for a food package within this booking and we really enjoyed all the meals there too. But one of the best things about our stay was a lovely young waiter called Christopher who provided a great service and looked after us so well both in the restaurant and the bar. Thanks so much for being so attentive Christopher, we loved our stay in the dunkenhalgh for our anniversary and look forward to staying with you again soon.
Source: tripadvisor.co.uk
In June 2021, sarahbridge2018 said about Mercure Dunkenhalgh Hotel & Spa
We had a fabulous stay here yesterday! My back massage was lovely, the tranquility room was lovely and relaxing, Sam & Anne were very helpful in rebooking another spa experience this morning, the swimming pool and changing rooms were clean and warm, the evening meal and service by Christopher and all staff was fantastic! The rooms are really spacious and comfortable beds. Plenty of free parking! We really enjoyed our stay and have booked to return and would definitely recommend
Source: tripadvisor.co.uk
In June 2021, q h said about Mercure Dunkenhalgh Hotel & Spa
Stayed here for birthday weekend.nice hotel clean overall and rooms very spacious beds very comfortable.breakfast was sufficient enough.spa was really nice no sauna or steam though pool was heated.big thanks to Christopher and Sara and mr aziz.would recommend to anyone.
Source: tripadvisor.co.uk
In June 2021, Cristina T said about Mercure Dunkenhalgh Hotel & Spa
My friend and I stayed for one night at this hotel and we just couldn’t recommend it enough and here’s why…
We arrived around 11am from Warwickshire and tried to checkin in the off chance that our room was ready. Being 4hrs earlier than the checkin time, the lovely receptionist on duty on Mon 21st Jun has kindly explained that although the room is not ready, she’ll kindly ask her colleagues to have this done for us, since we arrived earlier - she was ever so nice! (I’m sorry I don’t remember her name).
We had some spa treatments booked and upon arrival, a lovely lady called Anne welcomed us and checked us in for our treatments. The spa manager, Dan, came to say hi and he offered us some drinks which were served by another lovely lady called Jackie! My friend had her treatment booked on Mon afternoon and mine was booked on Tue morning. We explained to Dan that it would be ever so helpful to have both treatments on Mon afternoon, so we can go and explore the area the following morning. Not only he managed to squeeze in my treatment, but he very kindly offered us lunch, without us even having had a booking for this - how very thoughtful!! The cleanliness of the facilities, friendliness of the staff and the quality of the facilities were great too!! So nevertheless to say that our say was going from good to great so far!
After our treatments, we went to checkin to our bedroom and the receptionist from the late shift has given us a lovely welcome, booked us dinner, breakfast and explained a little bit about the hotel (unfortunately, I can’t remember her name). We went to our room, which was a beautiful large room, recently refurbished, very fresh, clean and the bed & pillows were extremely comfortable too!
We were then welcomed for dinner in the restaurant by Krishna, who showed us to our table, being very friendly and nice. Christopher then looked after us for the rest of the night and we enjoyed every part of the dinner! Krishna mentioned that all the team on duty that night were new to the hotel, but oh my God - what a fantastic job everyone is doing! Thank you to all the restaurant team!
The following morning for breakfast, we were welcomed by yet another lovely lady, called Edwena who very kindly served our tea & coffee and got us some nice fresh toast. She explained how the breakfast works at the moment and she gave us the time and space to enjoy breakfast, although someone was always on hand if we needed anything.
All in all, we had such a great stay, spa break and left feeling recharged and ready to return to the daily life!
The hotel has some fantastic staff, great facilities, looking very nice, fresh and loves following an extensive refurbishment!
We can not wait to come back and enjoy more of the northern hospitality! Thank you for a lovely break team Dunk!!
We arrived around 11am from Warwickshire and tried to checkin in the off chance that our room was ready. Being 4hrs earlier than the checkin time, the lovely receptionist on duty on Mon 21st Jun has kindly explained that although the room is not ready, she’ll kindly ask her colleagues to have this done for us, since we arrived earlier - she was ever so nice! (I’m sorry I don’t remember her name).
We had some spa treatments booked and upon arrival, a lovely lady called Anne welcomed us and checked us in for our treatments. The spa manager, Dan, came to say hi and he offered us some drinks which were served by another lovely lady called Jackie! My friend had her treatment booked on Mon afternoon and mine was booked on Tue morning. We explained to Dan that it would be ever so helpful to have both treatments on Mon afternoon, so we can go and explore the area the following morning. Not only he managed to squeeze in my treatment, but he very kindly offered us lunch, without us even having had a booking for this - how very thoughtful!! The cleanliness of the facilities, friendliness of the staff and the quality of the facilities were great too!! So nevertheless to say that our say was going from good to great so far!
After our treatments, we went to checkin to our bedroom and the receptionist from the late shift has given us a lovely welcome, booked us dinner, breakfast and explained a little bit about the hotel (unfortunately, I can’t remember her name). We went to our room, which was a beautiful large room, recently refurbished, very fresh, clean and the bed & pillows were extremely comfortable too!
We were then welcomed for dinner in the restaurant by Krishna, who showed us to our table, being very friendly and nice. Christopher then looked after us for the rest of the night and we enjoyed every part of the dinner! Krishna mentioned that all the team on duty that night were new to the hotel, but oh my God - what a fantastic job everyone is doing! Thank you to all the restaurant team!
The following morning for breakfast, we were welcomed by yet another lovely lady, called Edwena who very kindly served our tea & coffee and got us some nice fresh toast. She explained how the breakfast works at the moment and she gave us the time and space to enjoy breakfast, although someone was always on hand if we needed anything.
All in all, we had such a great stay, spa break and left feeling recharged and ready to return to the daily life!
The hotel has some fantastic staff, great facilities, looking very nice, fresh and loves following an extensive refurbishment!
We can not wait to come back and enjoy more of the northern hospitality! Thank you for a lovely break team Dunk!!
Source: tripadvisor.co.uk