Local Reviews
In July 2022, Jane Kerr said about Holiday Inn Preston
A very enjoyable stay in a very good location. Clean and satisfactory for a quick stay to see friends. Easily could be used as more than just a base. Beds were comfortable and the room was tidy. Thank you
Source: tripadvisor.co.uk
In July 2022, njames1978 said about Holiday Inn Preston
A good central location if you are based in Preston with work, although prices can really vary.
Rooms were generally clean, although the bathrooms feel a little dated with the most ridiculous small shower head possible. I've been in Holiday inns all week and there seems to be no consistent standard in each hotel which can be a little frustrating. My room had connecting doors, which i'm not a fan of and I could hear everything in the room next door.
The restaurant and bar were well laid out, but I have to say I don't really understand the pricing structure as they were well above my stays in other IHG hotels that week. The calorie information is certainly off-putting.. particularly when it announces that the average daily recommendation is 2,000 yet a simple chicken dish can have 1300! It actually put me off wanting to eat! The food was ok, but way overpriced for what it was. A generous breakfast offering for an additional £10, I just wished they'd told me it was going to take 15 mins for porridge. Time was short and i sat there waiting for over 10 mins before I was told it was still going to take another 5 mins... i declined the order and grabbed some cereal and left quickly. That was annoying considering I paid extra for the convenience.
I have to say that I was made rather uncomfortable at check out when I was asked straight out whether I would rate the hotel on a scale of 10, being made clear that anything below a 7 was not good. I have never experienced this at an IHG hotel and it made feel very uncomfortable. I'm not a keyboard warrior, if I have an issue I will happily raise it... but i don't think its appropriate to put your customers on the spot as they are leaving.
Due to location and the fact they are the most decent chain hotel in the area I would stay again, but it needs a little love in its spruce up.
Rooms were generally clean, although the bathrooms feel a little dated with the most ridiculous small shower head possible. I've been in Holiday inns all week and there seems to be no consistent standard in each hotel which can be a little frustrating. My room had connecting doors, which i'm not a fan of and I could hear everything in the room next door.
The restaurant and bar were well laid out, but I have to say I don't really understand the pricing structure as they were well above my stays in other IHG hotels that week. The calorie information is certainly off-putting.. particularly when it announces that the average daily recommendation is 2,000 yet a simple chicken dish can have 1300! It actually put me off wanting to eat! The food was ok, but way overpriced for what it was. A generous breakfast offering for an additional £10, I just wished they'd told me it was going to take 15 mins for porridge. Time was short and i sat there waiting for over 10 mins before I was told it was still going to take another 5 mins... i declined the order and grabbed some cereal and left quickly. That was annoying considering I paid extra for the convenience.
I have to say that I was made rather uncomfortable at check out when I was asked straight out whether I would rate the hotel on a scale of 10, being made clear that anything below a 7 was not good. I have never experienced this at an IHG hotel and it made feel very uncomfortable. I'm not a keyboard warrior, if I have an issue I will happily raise it... but i don't think its appropriate to put your customers on the spot as they are leaving.
Due to location and the fact they are the most decent chain hotel in the area I would stay again, but it needs a little love in its spruce up.
Source: tripadvisor.co.uk
In August 2022, agskidmo said about Holiday Inn Preston
I'd like to rate 5/5 as the breakfasts are really fantastic, clean, very fast service and good choices.. the rooms are v clean, modern, bit on small side but good. Staff are v v friendly.
Only issue is parking and room service.. After about 630 the car park is full and you have to park outside. the reception did help with a voucher to park on level 9 of the bus station opposite though and waived the £4 charge. Later tried to use room service after a long day and told I couldn't order unless I registered my credit card at reception.. it felt like the hotel doesn't trust you if you want to pay over the phone there and then or cash, a bit strange. could t order and just decided to go hungry. I stay in many hotels around the world, first time this has happennef to.me and really spoilt my evening, combined with the parking.
It's a real shame as the staff are so friendly, breakfast great and rooms v clean.. just let down by parking and room service.
Only issue is parking and room service.. After about 630 the car park is full and you have to park outside. the reception did help with a voucher to park on level 9 of the bus station opposite though and waived the £4 charge. Later tried to use room service after a long day and told I couldn't order unless I registered my credit card at reception.. it felt like the hotel doesn't trust you if you want to pay over the phone there and then or cash, a bit strange. could t order and just decided to go hungry. I stay in many hotels around the world, first time this has happennef to.me and really spoilt my evening, combined with the parking.
It's a real shame as the staff are so friendly, breakfast great and rooms v clean.. just let down by parking and room service.
Source: tripadvisor.co.uk
In August 2022, Elli W said about Holiday Inn Preston
Have just returned from our 3rd annual stay after a trip to Blackpool, and had another lovely stay. The Front Office Manager Georgia remembered us and was so welcoming & helpful to me & my family. We had a great & super-good-value breakfast where Alan the chef made the kids feel so special & delighted them with pancakes & icecream and the floor team were really attentive and lovely (sorry didn’t get names but there were 2 lads & a girl). The rooms were clean & fresh. We love this hotel & will be back again. Thank you!
Source: tripadvisor.co.uk
In August 2022, Kamal said about Holiday Inn Preston
Very nice hotel, good location. Just 5 minutes drive to the rail station. Very clean, very nice reception. The breakfast is fine, the food at the restaurant is not that great. The staff is very hospitable. I would stay there again if go back to Preston
Source: tripadvisor.co.uk
In August 2022, paperopoli said about Holiday Inn Preston
I stayed at this hotel during a trip visiting relatives. The hotel is very nice, despite the somewhat uninspiring location right by a junction by Preston bus station. Upon check-in, we were welcomed by a very nice receptionist whose name was Maria.
As I'm a member of the IHG rewards scheme, I was allocated a room on the 6th floor, which is for Members only.
The room was very nice if a little small. It was a very warm weekend but the air conditioning was adequate.
Basically everything was fine until we realised that there was someone running on a treadmill right above us. Turns out the gym was right above our room. How can a hotel gym be *above* guest bedrooms? Anyway, we asked to be moved but the hotel was full so another apologetic receptionist told us it wasn't possible.
We were due to stay for two nights, so I decided to move to a different hotel for the second night and booked another IHG property just outside the city (that was a choice I was later to regret for entirely different reasons - see my review of the Holiday Inn Express Preston South). I told the reception staff that I would cancel our second night.
Soon after, the receptionist phoned our room and told us that they had found a room and that we could be moved. At that point I decided to stick with my decision and declined the offer (also, what kind of room would that be? why was that room not available earlier?).
The following morning we were woken at 6:30 AM by a series of thuds above our bed - which sounded exactly like someone dropping free weights on the floor in between sets (we have both worked in the fitness industry). No regrets about switching hotels at that point.
Breakfast was very good, and the breakfast/dining area was very spacious. Staff were very polite and professional throughout, greeting you as if they were genuinely happy to see you.
We checked out and thanked Maria for her assistance and assured her that the only issue we had with the hotel was the gym above our room.
In conclusion, I would still recommend this hotel, but I question the choice of having a gym on top of guest bedrooms, *and* even more so, when the floor is reserved for 'valued' IHG Rewards members.
Avoid that room (615) and maybe the ones immediately adjacent and you'll be fine though.
As I'm a member of the IHG rewards scheme, I was allocated a room on the 6th floor, which is for Members only.
The room was very nice if a little small. It was a very warm weekend but the air conditioning was adequate.
Basically everything was fine until we realised that there was someone running on a treadmill right above us. Turns out the gym was right above our room. How can a hotel gym be *above* guest bedrooms? Anyway, we asked to be moved but the hotel was full so another apologetic receptionist told us it wasn't possible.
We were due to stay for two nights, so I decided to move to a different hotel for the second night and booked another IHG property just outside the city (that was a choice I was later to regret for entirely different reasons - see my review of the Holiday Inn Express Preston South). I told the reception staff that I would cancel our second night.
Soon after, the receptionist phoned our room and told us that they had found a room and that we could be moved. At that point I decided to stick with my decision and declined the offer (also, what kind of room would that be? why was that room not available earlier?).
The following morning we were woken at 6:30 AM by a series of thuds above our bed - which sounded exactly like someone dropping free weights on the floor in between sets (we have both worked in the fitness industry). No regrets about switching hotels at that point.
Breakfast was very good, and the breakfast/dining area was very spacious. Staff were very polite and professional throughout, greeting you as if they were genuinely happy to see you.
We checked out and thanked Maria for her assistance and assured her that the only issue we had with the hotel was the gym above our room.
In conclusion, I would still recommend this hotel, but I question the choice of having a gym on top of guest bedrooms, *and* even more so, when the floor is reserved for 'valued' IHG Rewards members.
Avoid that room (615) and maybe the ones immediately adjacent and you'll be fine though.
Source: tripadvisor.co.uk
In September 2022, Mark F said about Holiday Inn Preston
Stayed here for 4 nights, walked from Preston Railway Station, probably about a 10-15 minute walk, make sure you walk past the fabulous Wallace and Gromit statue by the Market!
The building on the outside is quite ugly, like 1970s style, but don't let that put you off, inside its like a different world! Checked by a lovely lady, Polly, i used the stairs to get to my room on the 7th floor, yes there are lifts too! My room had a view overlooking the Bus Station/Car Park, being high up could see way beyond Preston, so an interesting view.
Had breakfast there on a couple mornings, that was fine, help yourself buffet style, though tea and coffee gets served at your seat, i also had an evening meal once, ordered at the bar and took up to my room, Sausage and Mash, that was great!! Only slight grumble was the duvet on the bed, i found it was a bit too thick so got quite hot at night, would be better to use a thinner duvet during the summer months, surely.. Air con did work fine, and no noise from anyone else which was good, so all in all i did enjoy my stay!
The building on the outside is quite ugly, like 1970s style, but don't let that put you off, inside its like a different world! Checked by a lovely lady, Polly, i used the stairs to get to my room on the 7th floor, yes there are lifts too! My room had a view overlooking the Bus Station/Car Park, being high up could see way beyond Preston, so an interesting view.
Had breakfast there on a couple mornings, that was fine, help yourself buffet style, though tea and coffee gets served at your seat, i also had an evening meal once, ordered at the bar and took up to my room, Sausage and Mash, that was great!! Only slight grumble was the duvet on the bed, i found it was a bit too thick so got quite hot at night, would be better to use a thinner duvet during the summer months, surely.. Air con did work fine, and no noise from anyone else which was good, so all in all i did enjoy my stay!
Source: tripadvisor.co.uk
In October 2022, gchc_11 said about Holiday Inn Preston
Always super service from fantastic staff
This is a great place to stay in Preston
Staff are superb and very accomodating
5 minutes walk to the town centre
Great breakfast and the bar is open til 2am
Rooms are standard but always clean and comfortable
Its our go to place when we stay in Preston
This is a great place to stay in Preston
Staff are superb and very accomodating
5 minutes walk to the town centre
Great breakfast and the bar is open til 2am
Rooms are standard but always clean and comfortable
Its our go to place when we stay in Preston
Source: tripadvisor.co.uk
In October 2022, Mike_from_Staffs said about Holiday Inn Preston
This is a lovely hotel with good size rooms and amenities. Great breakfast with wide selection. Friendly and helpful staff with great welcome. Car parking is limited, but there is a car park within walking distance not attached to the hotel.
Source: tripadvisor.co.uk
In October 2022, Lisa pearson said about Holiday Inn Preston
We came hear part of a coach holiday .
Room very nice we rang reception for aircon sorted lovely lady came and sorted it for us . Staff at this hotel are lovely the man in dinner room who shows u to tables and take your orders is lovely
Breakfast was lovely was buffet type
Tea was pick off the menu was also lovely they serve u to the table
If I was in Preston again I would use this hotel
Well done to all reception staff and dining room staff made us feel welcome
Room very nice we rang reception for aircon sorted lovely lady came and sorted it for us . Staff at this hotel are lovely the man in dinner room who shows u to tables and take your orders is lovely
Breakfast was lovely was buffet type
Tea was pick off the menu was also lovely they serve u to the table
If I was in Preston again I would use this hotel
Well done to all reception staff and dining room staff made us feel welcome
Source: tripadvisor.co.uk