Local Reviews
In May 2025, Xanthe D said about Mercure Dunkenhalgh Hotel & Spa
Lovely room, clean and spacious, could have done with a bin in the bedroom but everything else catered for. Bed was really comfortable. Breakfast was a little chaotic but food great and staff very friendly.
Big mould stain on bedroom wall could do with being dealt with but can see its not a quick job.
Big mould stain on bedroom wall could do with being dealt with but can see its not a quick job.
Source: tripadvisor.co.uk
In May 2025, Cheryl L said about Mercure Dunkenhalgh Hotel & Spa
Fantastic stay at the Dunkenhalgh Hotel and Spa, staff were lovely, hotel room was large, spa and treatments were fantastic!
If I had one thing that I would mention, it is that there are a few beds in the spa that look really worn out and a bit broken, and look misplaced alongside the other luxury beds, I think for the size of the hotel, replacing a few worn out beds would cost next to nothing and would look so much better when you walk in the spa.
If I had one thing that I would mention, it is that there are a few beds in the spa that look really worn out and a bit broken, and look misplaced alongside the other luxury beds, I think for the size of the hotel, replacing a few worn out beds would cost next to nothing and would look so much better when you walk in the spa.
Source: tripadvisor.co.uk
In May 2025, Rebeka F said about Mercure Dunkenhalgh Hotel & Spa
Overall a very pleasant stay. Staff were very warm and welcoming. Our room was very spacious and had everything we needed. The use of the spa was included in our stay plus robes and slippers. We were welcomed with the balloons and chocolates enhancement which staff went above and beyond to adhere to. Food in the restaurant was exceptionally good and the breakfast was lovely.
My only criticism was the bed was slightly too stiff for my liking but would definitely recommend and will happily stay again!
My only criticism was the bed was slightly too stiff for my liking but would definitely recommend and will happily stay again!
Source: tripadvisor.co.uk
In May 2025, scotland786 said about Mercure Dunkenhalgh Hotel & Spa
The location is good; it's easy to get on the M65, etc. The rooms are very average, and our window looked out to the flat roof and the ventilation systems, which was noisy.
The breakfast was poor and the staff were not on the ball in terms of refilling the milk stand or the coffee machines. The boiled eggs were cold overall, there was very little variety and quality in what was on offer, especially if you do not eat pork.
This kind of hotel is good for a wedding venue or a spa, not for staying as a guest.
The breakfast was poor and the staff were not on the ball in terms of refilling the milk stand or the coffee machines. The boiled eggs were cold overall, there was very little variety and quality in what was on offer, especially if you do not eat pork.
This kind of hotel is good for a wedding venue or a spa, not for staying as a guest.
Source: tripadvisor.co.uk
In May 2025, liz21856 said about Mercure Dunkenhalgh Hotel & Spa
Brilliant place to stay, with wonderful staff. However, given the wrong room, booked twin (as with a friend) but given a double, no telephone in room, so had to walk all the way back to reception. Gentleman apologised, sorted it straight away, gave us twin room and an upgrade to executive room. So no problem and very pleased. Went to loung area to wait for friends and bar not open, granted this was 11.30 a.m. but as a resident I would expect all services to be available, so had to wait until 12 noon before bar opened.
On a positive note the breakfast was delicious and Aziz looked after us, chatted, and made us most welcome with fun and laughter, thankyou Aziz your a star. Will definitely go back. Slept well, clean room, and very quiet. Thankyou to all staff who helped and looked after us.
On a positive note the breakfast was delicious and Aziz looked after us, chatted, and made us most welcome with fun and laughter, thankyou Aziz your a star. Will definitely go back. Slept well, clean room, and very quiet. Thankyou to all staff who helped and looked after us.
Source: tripadvisor.co.uk
In May 2025, MiaParkinson said about Mercure Dunkenhalgh Hotel & Spa
Lovely staff, very good food, comfortable and very good size room. The decor and soft furnishings need updating , however, everything was very clean.
The hotel is in a convenient location for the motorway and for exploring Lancashire and Yorkshire.
This was my fourth time staying here and I will definitely stay again.
The hotel is in a convenient location for the motorway and for exploring Lancashire and Yorkshire.
This was my fourth time staying here and I will definitely stay again.
Source: tripadvisor.co.uk
In May 2025, Cheryl W said about Mercure Dunkenhalgh Hotel & Spa
We had a fabulous stay. The staff were very helpful and friendly. Food was delicious and served very efficiently. My massage with Annika in the spa was excellent and exactly what I asked for. Cannot fault our stay at all. We will definitely be returning in the future. Thank you.
Source: tripadvisor.co.uk
In May 2025, Jan R said about Mercure Dunkenhalgh Hotel & Spa
Room was very comfortable with 2 chairs and table to relax in. Bed was excellent and the shower was amazing. Another plus was that there were two mirrors - one over the dressing unit and a long mirror near bathroom. We did not use the spa facilities but there were plenty of people in white dressing gowns so it did appear to be popular. The bar area was very nice and the restaurant was excellent. The food and service were amazing and we can definitely recommend the steak. There was a good choice at breakfast and again the staff were very friendly and attentive
Source: tripadvisor.co.uk
In May 2025, Florence77 said about Mercure Dunkenhalgh Hotel & Spa
The deive upto the hotel is lovely....the building is beautiful with many original features
Staff are well presented and helpful
We had a double room in the courtyard....nice size and airy , however it's pretty noisy from 6am with staff arriving or leaving via the rear driveway behind the rooms.. the wheely bins are also close and can hear smashing of bottles etc.
Our room had a cupboard door hanging off, cobwebs everywhere and over the door frames.
Bathroom sink was also loose and if you lent on it it came away from the wall.
Shower was huge albeit not very powerful
Bed was comfy as were the pillow's, we had a good couple nights sleep..
Breakfast.....was expecting better from such a nice hotel but the products weren't good quality, the sausages were cheap ,beans tasteless and bacon incredibly salty
Can request eggs done how you like but no mushrooms or plum tomatoes ( which is the norm up north)
There was fruit and a few pastries , yoghurt but a big bowl which everyone dipped in
We has 3 course meals included with our stay which was lovely and tasty, albeit a little odd some of the dishes , who has mash with salmon ???
Didn't use the spa but wouldn't hesitate to stay again and use the spa.
Treatments are expensive but cheaper if booked as a spa day
Overall its lovely but does need a few touches looking at
Staff are well presented and helpful
We had a double room in the courtyard....nice size and airy , however it's pretty noisy from 6am with staff arriving or leaving via the rear driveway behind the rooms.. the wheely bins are also close and can hear smashing of bottles etc.
Our room had a cupboard door hanging off, cobwebs everywhere and over the door frames.
Bathroom sink was also loose and if you lent on it it came away from the wall.
Shower was huge albeit not very powerful
Bed was comfy as were the pillow's, we had a good couple nights sleep..
Breakfast.....was expecting better from such a nice hotel but the products weren't good quality, the sausages were cheap ,beans tasteless and bacon incredibly salty
Can request eggs done how you like but no mushrooms or plum tomatoes ( which is the norm up north)
There was fruit and a few pastries , yoghurt but a big bowl which everyone dipped in
We has 3 course meals included with our stay which was lovely and tasty, albeit a little odd some of the dishes , who has mash with salmon ???
Didn't use the spa but wouldn't hesitate to stay again and use the spa.
Treatments are expensive but cheaper if booked as a spa day
Overall its lovely but does need a few touches looking at
Source: tripadvisor.co.uk
In May 2025, Haxel said about Mercure Dunkenhalgh Hotel & Spa
Lovely comfortable bed and great bathroom. Receptionist was very helpful as was the chambermaid who gave us extra tea etc. when we ran out.
This is an old manor house needing renovation in places but still charming. The grounds are extensive and beautifully kept. Hubby enjoyed the spa facilities.Would definitely stay again.
This is an old manor house needing renovation in places but still charming. The grounds are extensive and beautifully kept. Hubby enjoyed the spa facilities.Would definitely stay again.
Source: tripadvisor.co.uk