Local Reviews
In May 2024, Anne W said about Mercure Dunkenhalgh Hotel & Spa
I visited this hotel on a coach holiday for 4 nights. I could not have asked for better service. The dinner team were all very helpful with my food allergies making sure I had the meals to suit me, in particular Ashton and Danielle. We had a large lunch as part of our holiday package on the last day and I decided to have my own cheese and biscuits in my room as I knew any meal would be too much. The reception staff, Amy, brought me a knife and plate which was very kind. This had been requested by the housekeeping staff. I was talking to Alison who was cleaning the rooms as I went for breakfast and she put in the request for me. All the staff I saw were very helpful and pleasant. The room was clean and considering the wear and tear hotels get, also well maintained. My only very insignificant problem was the chinks in the curtains. All in all, a VERY pleasant stay.
Source: tripadvisor.co.uk
In June 2024, AMM88 said about Mercure Dunkenhalgh Hotel & Spa
A wonderful stay at a beautifully located hotel. The room was so clean and the bed was super comfy. Extra special mention to Sarah who was an absolutely superstar!
The breakfast was huge, delivered by a very kind and friendly gent called Aziz! Thank you for making our short stay a lovely one! Looking forward to returning!
The breakfast was huge, delivered by a very kind and friendly gent called Aziz! Thank you for making our short stay a lovely one! Looking forward to returning!
Source: tripadvisor.co.uk
In June 2024, LucyFM said about Mercure Dunkenhalgh Hotel & Spa
Very dated hotel that wasn’t as clean as I would have hoped. It really needs a full overhall and refurbishment. The food was very expensive for poor quality canteen style food…very poor experience and I would think twice before booking again.
Source: tripadvisor.co.uk
In June 2024, Yorkshirerose said about Mercure Dunkenhalgh Hotel & Spa
Wow!!!
We have just checked out on the best stay!
We came for my birthday and stayed in an executive suite. The room was spacious and located in a quiet part of the hotel and well equipped.
We ate lunch in the cameo bar which was delicious and ate in the restaurant in the evening, the food was beautiful and served in a timely manner. The biggest asset of the hotel had to be Aziz. He is an absolute gentleman and goes above and beyond for the guests in the hotel. What a pleasure it was to be served by this gentleman.
Thank you for a wonderful stay
We have just checked out on the best stay!
We came for my birthday and stayed in an executive suite. The room was spacious and located in a quiet part of the hotel and well equipped.
We ate lunch in the cameo bar which was delicious and ate in the restaurant in the evening, the food was beautiful and served in a timely manner. The biggest asset of the hotel had to be Aziz. He is an absolute gentleman and goes above and beyond for the guests in the hotel. What a pleasure it was to be served by this gentleman.
Thank you for a wonderful stay
Source: tripadvisor.co.uk
In June 2024, Deeja K said about Mercure Dunkenhalgh Hotel & Spa
We had an event in the townley suite. What can I say the events team were absolutely fantastic every single one of them went above and beyond for us. Reception staff were so lovely and welcoming too. A special shout out goes to Emily Cantor, Sarah Lockwood and Edwina. I cannot thank you all enough for making the day so special for my sister. Edwina is such a gem she was in charge on the day and ran it so smoothly! Deeja x
Source: tripadvisor.co.uk
In June 2024, pcope2017 said about Mercure Dunkenhalgh Hotel & Spa
Our room was supposed to be executive ?
The staff were very pleasant, could not fault them they were unfortunate to get the backlash as they were on the front line.
The food was cold limited choice of vegetables for evening meal and although food was ordered the night before orders were often wrong.
The staff were very pleasant, could not fault them they were unfortunate to get the backlash as they were on the front line.
The food was cold limited choice of vegetables for evening meal and although food was ordered the night before orders were often wrong.
Source: tripadvisor.co.uk
In June 2024, Janet H said about Mercure Dunkenhalgh Hotel & Spa
I haven't been to the Dunkenhalgh in a number of years but I can honestly say that the customer service I have received from Kieran Chamley, the Health Club & Spa Manager has been excellent! Good old fashioned quality, polite and efficient customer service that is rarely found. Thank you 😊
Source: tripadvisor.co.uk
In June 2024, Davis007 said about Mercure Dunkenhalgh Hotel & Spa
I would like to thank the staff at Dunkenhalgh for upgrading my Daughter n Son in law to a privilege room for her birthday and having the flowers n chocolates I arranged to be in the room on her arrival. The hotel even provided a birthday balloon. My daughter was very happy with her stay with the little touches, they would recommend anyone to stay here, My Daughter n Son in law had their wedding here many years ago and was happy to celebrate her birthday last night, They used the pool and Spa and had evening meal.
Source: tripadvisor.co.uk
In June 2024, Elsa496 said about Mercure Dunkenhalgh Hotel & Spa
Splendid hotel. Large executive room with great shower. Bed and pillows very comfortable. Easy parking ( make sure you enter car number as soon as you arrive). Free bottle of wine on arrival and free soft drinks in fridge. Dinner menu a bit limited but tasty. Hotel staff were the best with a friendly and warm welcome at reception when we arrived. Mal in the bar was exceptional, he was very thoughtful and kind, even sorting out food for us before official serving time as we had to get to Blackburn hospital for visiting time. We really appreciated his efforts. The rooms were super clean, a credit to the lovely Alice in domestic services. Would very happily stay again.
Source: tripadvisor.co.uk
In June 2024, David K said about Mercure Dunkenhalgh Hotel & Spa
Had a very enjoyable one night stay with my wife. Location is very good with some nice grounds. We used the gym and spa which were very good. Had a three course evening meal and full breakfast and even though we arrived at 9.30 plenty of food available and very tasty but the superb staff made our stay.
Source: tripadvisor.co.uk