Local Reviews
In May 2024, _trish_maharaj said about Mercure Dunkenhalgh Hotel & Spa
Following my treatment at the spa I wanted to purchase a single item. However, as I was ready to pay, I was told that the item was £31, £10 more than the price initially quoted and on the spa’s website. I enquired from two different staff members whether this pricing was correct to which I was told that it was. I also emailed the general manager of the spa regarding the dodgy pricing and was told it was human error and as he did not serve me himself he could not say why. Please be aware!
Source: tripadvisor.co.uk
In May 2024, Frank M said about Mercure Dunkenhalgh Hotel & Spa
Fantastic stay at this hotel.
Rooms are very comfortable.
Staff are all very friendly too.
I also ate in the hotel for breakfast and dinner. Good selection at breakfast.and dinner was decent too.
I would recommend this hotel to anyone.
I'm looking forward to returning next week.
Rooms are very comfortable.
Staff are all very friendly too.
I also ate in the hotel for breakfast and dinner. Good selection at breakfast.and dinner was decent too.
I would recommend this hotel to anyone.
I'm looking forward to returning next week.
Source: tripadvisor.co.uk
In May 2024, ScouseWife38 said about Mercure Dunkenhalgh Hotel & Spa
Rooms spacious and comfortable and staff super friendly but the hotel is tired looking and needs money spending on it.
Hot selection at breakfast was poor, no mushrooms, fried eggs, black pudding or hash browns.
Has the potential to be a lovely hotel but unfortunately I won’t be returning
Hot selection at breakfast was poor, no mushrooms, fried eggs, black pudding or hash browns.
Has the potential to be a lovely hotel but unfortunately I won’t be returning
Source: tripadvisor.co.uk
In May 2024, Amelia H said about Mercure Dunkenhalgh Hotel & Spa
I came here for my 30th birthday. I was very sceptical about coming after reading some of the reviews. But honestly we had such an amazing time! Emily from reservations sorted us out. From start to finish, she’s a credit to your hotel. Rooms was decorated, lovely birthday message on the mirror. Thanks again Emily. We most definitely return to your hotel.
Source: tripadvisor.co.uk
In May 2024, James N said about Mercure Dunkenhalgh Hotel & Spa
The hotel is in need of a large refurbishment and is looking dated in the bedroom areas. Rooms themselves need an update and look quite empty.
We requested to change our evening meal reservation only to be told it was completeley booked up however when we turned up the restaurant was at most half full if that.
The restaurant was very disappointing with a few of items not being being available from an already limited menu, service was slow and caused by the maitredee being all controlling and not letting any staff do anything without her supervision. Breakfast however was really nice and a good experience.
Spa area is a tale of 2 halves, pool area looks worn and dated yet the steam rooms/sauna area is very nice and looking fresh.
We requested to change our evening meal reservation only to be told it was completeley booked up however when we turned up the restaurant was at most half full if that.
The restaurant was very disappointing with a few of items not being being available from an already limited menu, service was slow and caused by the maitredee being all controlling and not letting any staff do anything without her supervision. Breakfast however was really nice and a good experience.
Spa area is a tale of 2 halves, pool area looks worn and dated yet the steam rooms/sauna area is very nice and looking fresh.
Source: tripadvisor.co.uk
In May 2024, Danielle F said about Mercure Dunkenhalgh Hotel & Spa
Stayed for boogie bingo and emily and Sarah in reservations really helped with my booking. Stars! Also Demi in the spa is so kind and accommodating. Boogie bingo was fun and really wanted that inflatable Swan they had as a prize.
Keep up the good work.
Keep up the good work.
Source: tripadvisor.co.uk
In May 2024, Leigh Bovingdon said about Mercure Dunkenhalgh Hotel & Spa
This was the first time I’d had stayed in the hotel which from the entrance looks very welcoming.
The whole experience started from when I made the booking with the reservations team,Sarah & Emily were very professional and told me everything I needed to know.
My room was very clean and spacious, breakfast choice was generous and very tasty.
The staff in general were very accommodating.
I would certainly stay here again.
The whole experience started from when I made the booking with the reservations team,Sarah & Emily were very professional and told me everything I needed to know.
My room was very clean and spacious, breakfast choice was generous and very tasty.
The staff in general were very accommodating.
I would certainly stay here again.
Source: tripadvisor.co.uk
In May 2024, Amy A said about Mercure Dunkenhalgh Hotel & Spa
What a lovely group of people! The rooms were spacious and clean, the staff were all friendly and helpful. I REALLY need your roast spud recipe from the breakfast too as mine never come ojt of the oven that nice!
I would highly recommend 'The Dunk'. In the midst of an intense stop start tour, it's up there as one of the best hotels we've stayed in on our trip!
Thanks guys!
I would highly recommend 'The Dunk'. In the midst of an intense stop start tour, it's up there as one of the best hotels we've stayed in on our trip!
Thanks guys!
Source: tripadvisor.co.uk
In May 2024, Victoria Roper said about Mercure Dunkenhalgh Hotel & Spa
Wow, amazing stay at the Dunkenhalgh, we have stayed before, in fact we got married there nearly 20 years ago. We always have a lovely stay, the hotel and rooms are beautifully looked after and updated, the bathrooms are brilliant and everything spotless. The staff are always lovely and the spa facilities are fantastic and have been beautifully refurbished. Highly recommend
Source: tripadvisor.co.uk
In May 2024, ro said about Mercure Dunkenhalgh Hotel & Spa
A simply wonderful 4 nights. I was upgrades from a single room to a huge double. It was quiet with lively views.
The staff were personable, friendly and helpful always. The breakfast was good.
And the swimming pool, steam and laconicum were amazing.
I'd go again at the drop of a hat.
The staff were personable, friendly and helpful always. The breakfast was good.
And the swimming pool, steam and laconicum were amazing.
I'd go again at the drop of a hat.
Source: tripadvisor.co.uk