Local Reviews
In July 2026, Tessa said about The Last Drop Village Hotel & Spa
Won’t be returning and won’t recommend
The character of the hotel was lovely, the food was great too.
We ended up with a suite room and the sofa was so uncomfortable to sit on and that was the only way to watch the tv. The spa was very disappointing, overlooking the car park
Source: booking.com
In July 2026, Colwill said about The Last Drop Village Hotel & Spa
Helpfull friendly staff.
Source: booking.com
In March 2021, Mr Tee said about Mercure Dunkenhalgh Hotel & Spa
I say unbelievable because after many months in lockdown, and also being ill, I was forced to travel for business purposes.
It felt like a normal hotel stay.
The virtually daily changing Covid restrictions, must be so difficult to impose in a hotel type of environment,.
I have to be very honest and say I genuinely did not feel any impact of the restrictions in my stay.
Yes of course food was room service only, But the quality of food was actually better than normal.
The rooms were tidy and fresh and of course covered clean💪🏼
I am really looking forward to going back next week, to continue the work I started yesterday.
I can certainly recommend the hotel as a secure safe and healthy place to stay.
It felt like a normal hotel stay.
The virtually daily changing Covid restrictions, must be so difficult to impose in a hotel type of environment,.
I have to be very honest and say I genuinely did not feel any impact of the restrictions in my stay.
Yes of course food was room service only, But the quality of food was actually better than normal.
The rooms were tidy and fresh and of course covered clean💪🏼
I am really looking forward to going back next week, to continue the work I started yesterday.
I can certainly recommend the hotel as a secure safe and healthy place to stay.
Source: tripadvisor.co.uk
In April 2021, TravelAdz said about Mercure Dunkenhalgh Hotel & Spa
I stayed for business during COVID-19.
Great customer service. Breakfast is ordered the night before and you grab it by reception. A hot option is available or a snack option you can grab and get out to your car.
Gym is open and was adequate.
Room was very clean, large and secure. Had an excellent desk and TV which was all I needed. WiFi worked well throughout my stay. parking is free, just pop your registration number in.
The only thing I would say is that I didn't have a working phone in my room. During COVID, this made it difficult to order food for room service.
Food menu was good, served within about 40 minutes both nights and was hot and tasty. It is delivered to your room and quickly tidied away. Will be staying again thank you.
Great customer service. Breakfast is ordered the night before and you grab it by reception. A hot option is available or a snack option you can grab and get out to your car.
Gym is open and was adequate.
Room was very clean, large and secure. Had an excellent desk and TV which was all I needed. WiFi worked well throughout my stay. parking is free, just pop your registration number in.
The only thing I would say is that I didn't have a working phone in my room. During COVID, this made it difficult to order food for room service.
Food menu was good, served within about 40 minutes both nights and was hot and tasty. It is delivered to your room and quickly tidied away. Will be staying again thank you.
Source: tripadvisor.co.uk
In May 2021, MissB said about Mercure Dunkenhalgh Hotel & Spa
Enjoyed my overnight stay at this hotel. I must say every area of this hotel was spotlessly clean, from the grounds, to the room, to the walkway areas, pool and restaurant was so clean hats off to the cleaning team. Room was very quiet too, stayed in the courtyard. Lovely bed and a huge tv. Had a small problem with the hot water when we first got there but was fine later on. Great swimming pool too, a shame the steam room/sauna wasn’t open. Would stay here again and recommend.
Source: tripadvisor.co.uk
In May 2021, CharleyG25 said about Mercure Dunkenhalgh Hotel & Spa
Booked one night here for the bank holiday. Bed, breakfast and evening meal. Just lovely. The hotel is stunning, set in gorgeous surroundings. The room had everything we needed and an enormous TV that you can cast from your phone to so could watch Netflix as well as normal channels. Used the pool and jacuzzi, some of the facilities are still closed but the pool was lovely. Special mention to all the staff. Every single person we spoke to was so friendly, helpful and attentive. We will definitely be back for another visit.
Source: tripadvisor.co.uk
In June 2021, kathKmidlands said about Mercure Dunkenhalgh Hotel & Spa
This hotel looks great and the room we were in was excellent. Large, clean, bed was comfy, windows were able to be open wide (it was hot weather) and tv and WiFi worked fine, however the breakfast and dinner experience let it down. The restaurant looked nice and the food was good . However it was a buffet and due to COVID it should have been table service really as guests should not be wandering around. Mains were home cooked but desserts were bought in with only two choices. Staff serving the food were asked about the antipasti starter and gave the reply ‘I don’t know’ and ‘it’s what they gave me’. And why were the starters in plastic pots? Mains were on a plate.
Breakfast was same but timings and venue let it down. It was in a large, soulless function room with a carpet that was horrible. Looked like coffee ground spilled all over! Food choices were poor. No fresh fruit salad ( could be pre portioned into plastic pots as was starters at dinner) everything ran out, so if three days of cooked breakfast did not suit then there was only toast/ pastries to choose from. Where was the eggs benedict, kippers, smoked salmon, cold meats and cheese?
We were asked to wait until 10.30 on two days and on the last day the same. However on all the days it was clear that there was not enough staff to operate. Hence spreading guests out.
Also there is no lounge area to relax in. Only the small bar. Most hotels have sofas in reception or elsewhere in the hotel.
All in all a stay we enjoyed but had too many niggles.
Breakfast was same but timings and venue let it down. It was in a large, soulless function room with a carpet that was horrible. Looked like coffee ground spilled all over! Food choices were poor. No fresh fruit salad ( could be pre portioned into plastic pots as was starters at dinner) everything ran out, so if three days of cooked breakfast did not suit then there was only toast/ pastries to choose from. Where was the eggs benedict, kippers, smoked salmon, cold meats and cheese?
We were asked to wait until 10.30 on two days and on the last day the same. However on all the days it was clear that there was not enough staff to operate. Hence spreading guests out.
Also there is no lounge area to relax in. Only the small bar. Most hotels have sofas in reception or elsewhere in the hotel.
All in all a stay we enjoyed but had too many niggles.
Source: tripadvisor.co.uk
In January 2024, chris b said about Mercure Dunkenhalgh Hotel & Spa
We booked this hotel because we wanted to have a belated Golden Wedding meal celebration with family in the area. We explained when booking that it was belated. We received a very warm welcome from reception who noted our special celebration.
Room - We had been upgraded to an executive room which had been specially decorated to celebrate our anniversary (Won't say how as don't want to spoil it for anyone else). We had also been given some freebies. The room was spacious and quiet and we couldn't hear the loud music playing from one of the function rooms. There was only one downside in that it was quite a walk from the bars and restaurant and part of the way was outside. Although it was under cover it was open on one side. As it was a stormy and cold weekend it meant you had to wear a jacket/coat as it was a bit wet.
There is a lovely ambience in the bar and restaurant. The very friendly staff are keen to please. All of the family expressed how much they had enjoyed the food and the relaxed atmosphere. We did have an issue with one meal not having arrived. When mentioned to the restaurant manager it was sorted out very quickly.
We had a wonderful short break here and would like to thank all the staff for making it such a special occasion.
Room - We had been upgraded to an executive room which had been specially decorated to celebrate our anniversary (Won't say how as don't want to spoil it for anyone else). We had also been given some freebies. The room was spacious and quiet and we couldn't hear the loud music playing from one of the function rooms. There was only one downside in that it was quite a walk from the bars and restaurant and part of the way was outside. Although it was under cover it was open on one side. As it was a stormy and cold weekend it meant you had to wear a jacket/coat as it was a bit wet.
There is a lovely ambience in the bar and restaurant. The very friendly staff are keen to please. All of the family expressed how much they had enjoyed the food and the relaxed atmosphere. We did have an issue with one meal not having arrived. When mentioned to the restaurant manager it was sorted out very quickly.
We had a wonderful short break here and would like to thank all the staff for making it such a special occasion.
Source: tripadvisor.co.uk
In July 2026, Norman Hallam said about Under Pressure Cleaning, Valeting & Maintenance
Turn up on time did an excellent job, one of the carpets was particularly in poor condition and he did a brilliant job on it
Source: google.com
In July 2026, Paula Bowman said about Travel by Knight
Emma and Jason were very helpful and friendly when we were choosing our family holiday. They kept us updated and seen to everything. Very nice hotel for families. It is a kids paradise.
Source: google.com