Local Reviews
In February 2024, Pierce said about Mercure Dunkenhalgh Hotel & Spa
We hosted a charity Burns Night event at the Dunkenhalgh and cannot thank the team enough. From its initial concept, Athena was fantastic, replying to any queries promptly and allaying any worries we had.
Fergus and Steven ensured everything went smoothly so we could sit back and enjoy the night. Fergus went the extra mile and organised the piping in of the haggis and donned his kilt for the evening. The kitchen even added a nice touch to our desserts.
We would recommend the Dunkenhalgh for any event you are considering as the management team are fantastic! Thank you for all your help!
Fergus and Steven ensured everything went smoothly so we could sit back and enjoy the night. Fergus went the extra mile and organised the piping in of the haggis and donned his kilt for the evening. The kitchen even added a nice touch to our desserts.
We would recommend the Dunkenhalgh for any event you are considering as the management team are fantastic! Thank you for all your help!
Source: tripadvisor.co.uk
In February 2024, Geraldine R said about Mercure Dunkenhalgh Hotel & Spa
What a stay, fantastic deal through spa seekers. We got a nights stay, 2 course evening meal. A treatment each and use of the spa. All for under £215.00.
Lovely night away with my husband, will definitely book it again.
The bedrooms were very clean and roomy. It’s a very old building so don’t expect all modern coms.
The food in the restaurant was really nice, staff couldn’t do enough for you.
Spa staff was outstanding, the service was the best I’ve ever had. From booking my trip till we left the hotel,
Shout out to the gentleman Scott he made our experience outstanding.
We will definitely return to this hotel.
Thanks for our relaxing break.
Lovely night away with my husband, will definitely book it again.
The bedrooms were very clean and roomy. It’s a very old building so don’t expect all modern coms.
The food in the restaurant was really nice, staff couldn’t do enough for you.
Spa staff was outstanding, the service was the best I’ve ever had. From booking my trip till we left the hotel,
Shout out to the gentleman Scott he made our experience outstanding.
We will definitely return to this hotel.
Thanks for our relaxing break.
Source: tripadvisor.co.uk
In February 2024, Curiosity49314596200 said about Mercure Dunkenhalgh Hotel & Spa
The service at this hotel is exceptional ashton Sean henny semoyal and Heidi in the spa all made my stay feel like a home from home exceptional customer service from all involved they went out of there way to make sure we were happy and accommodate to
Source: tripadvisor.co.uk
In February 2024, Luke K said about Mercure Dunkenhalgh Hotel & Spa
Fantastic service from John & Jack!! Especially Jack! Lovely boys!! Would definitely be back again!!!
Brilliant service and very friendly!!!
Very clean and friendly environment, staff very well presented and welcoming!
We wil be back again soon!
Brilliant service and very friendly!!!
Very clean and friendly environment, staff very well presented and welcoming!
We wil be back again soon!
Source: tripadvisor.co.uk
In February 2024, Rebecca P said about Mercure Dunkenhalgh Hotel & Spa
We had a wonderful one night stay. We were put in room 51 in the courtyard which was beautiful.. 30 second walk to the spa and restaurant. The spa itself is basic but has everything you need and the staff were very helpful and friendly, you can use the spa facilities from check in at 3 to check out at 11. We had a treatment each which were pretty pricy but were lovely as a treat and the girls were really nice. We didn’t eat in the restaurant as we didn’t book but the bar serves food just a limited menu. The breakfast was gorgeous plenty of options and everything was nice and fresh. Not one complaint here. I don’t know where the negative reviews come from. We will definitely return. Thankyou for a lovely stay!
Source: tripadvisor.co.uk
In February 2024, lorraine f said about Mercure Dunkenhalgh Hotel & Spa
Just got back from a spar night. We were upgraded to a family room so ended up with 2 King sized bed,the room was ok just a few issues,bathroom door handle was loose and there was a draft through the closed window. The spar treatments were amazing and our evening meal was lovely. The breakfast was ok but there were things missing,we did ask for poched eggs which were brought to our table. You couldn't fault the staff and nothing was too much trouble
Source: tripadvisor.co.uk
In February 2024, Becky said about Mercure Dunkenhalgh Hotel & Spa
Steeped in history with beautiful clean rooms and lovely views. The room was lovely, and the facilities were fine. We booked on the £99 wellness package and were very happy with the food/spa/staff. We got stuck in one of the lifts (only for 15mins) but the staff were so apologetic and lovely, Aziz, Alison, Elsa and Kara were all wonderful and the grounds around the hotel (although the height of winter!) were still picturesque with a lovely canal side walk not even 5mins stroll down the road. Will definitely be visiting again!
Source: tripadvisor.co.uk
In February 2024, Steve M said about Mercure Dunkenhalgh Hotel & Spa
This was our fourth visit to this hotel, over the last three months, or so. Each time, we were made to feel ever so welcome. We had a different room, for each of our visits and we can only assume that every room, in this hotel, is of the same very high standard, as the ones we had. Comfy bed, warm temperature, excellent shower facilities. The restaurant was excellent, both for dinner and for breakfast. Good food, ever-changing menu. Nothing seemed too much trouble for the excellent team.
Source: tripadvisor.co.uk
In February 2024, Geoff R said about Mercure Dunkenhalgh Hotel & Spa
Our 4 night stay started very well with a friendly greeting at the reception desk. The allocated double room was larger than average, spotlessly clean and quiet.
All staff were consistently friendly and attentive. We would like to specially thank Aziz and Edwena in the restaurant who did everything they could to ensure that breakfasts were always a great start to the day. We would certainly return whenever we need accomodation in the area.
All staff were consistently friendly and attentive. We would like to specially thank Aziz and Edwena in the restaurant who did everything they could to ensure that breakfasts were always a great start to the day. We would certainly return whenever we need accomodation in the area.
Source: tripadvisor.co.uk
In February 2024, Boogs2008 said about Mercure Dunkenhalgh Hotel & Spa
We stayed at the Mercure Blackburn Dunkenhalgh for one night, the stay included access to the spa, a two course meal in the restaurant, a double room and breakfast.
When we first arrived we were greeted by the front of house staff, the gentleman that checked us in was friendly and welcoming but the young lady working with him not so much - she just glared at us.
Our room was just above reception and was spacious and light. There was a wardrobe, dressing table, a table and chairs by the window and a chest of drawers so lots of storage. There was tea and coffee making facilities and a large TV on the wall. The bathroom was nice, with a large circular mirror and a powerful shower over a bath with two shower heads. It just look liked there was a few areas that needed tidying/ touching up, for example that back of the bathroom door had clearly had a hook once attached and someone has tried to cover it up but just now very well. There was a body wash, shampoo and conditioner provided that smelled lovely and was good quality. Unfortunately our duvet had a hole in it and there was a suspicious looking stain on my pillow.
The spa was nice but the female receptionist wasn’t too welcoming and we had to ask for robes and slippers even though we got told they would be included. The changing rooms could do with updating and the locks for the lockers are useless. Myself and two other women were struggling to use them. There was also a couple of loungers around the pool the had definitely seen better days.
We’d booked in to the restaurant in the evening but we got peckish late afternoon so thought we’d grab some crisp or nuts at the bar. Neither bar in the spa or main hotel had any kind of snacks which we found odd. They did have a decent selection of drinks though and a local ale on tap which was nice.
Our evening meal was nice, slightly disappointed as we only got one set menu to choose from when a friend of mine had visited only 3 days prior on the same deal and had two menus to choose from. The selection of food on the menu we chose from was limited and even though the food was good quality it wasn’t necessarily something I would have chosen.
We had a good night sleep, the bed was comfy and there was limited noise.
The breakfast wasn’t great, there was no menus at all and the waitress who took our order only gave us the option of full English - just like the evening before this wouldn’t have been my first choice. When the food arrived it was cold and greasy, I only managed to eat the sausage and beans, I had to abandon the rest.
On the whole for the price we paid it was definitely value for money but I wouldn’t be in a rush to return, I think with a few tweaks though it could be fab.
When we first arrived we were greeted by the front of house staff, the gentleman that checked us in was friendly and welcoming but the young lady working with him not so much - she just glared at us.
Our room was just above reception and was spacious and light. There was a wardrobe, dressing table, a table and chairs by the window and a chest of drawers so lots of storage. There was tea and coffee making facilities and a large TV on the wall. The bathroom was nice, with a large circular mirror and a powerful shower over a bath with two shower heads. It just look liked there was a few areas that needed tidying/ touching up, for example that back of the bathroom door had clearly had a hook once attached and someone has tried to cover it up but just now very well. There was a body wash, shampoo and conditioner provided that smelled lovely and was good quality. Unfortunately our duvet had a hole in it and there was a suspicious looking stain on my pillow.
The spa was nice but the female receptionist wasn’t too welcoming and we had to ask for robes and slippers even though we got told they would be included. The changing rooms could do with updating and the locks for the lockers are useless. Myself and two other women were struggling to use them. There was also a couple of loungers around the pool the had definitely seen better days.
We’d booked in to the restaurant in the evening but we got peckish late afternoon so thought we’d grab some crisp or nuts at the bar. Neither bar in the spa or main hotel had any kind of snacks which we found odd. They did have a decent selection of drinks though and a local ale on tap which was nice.
Our evening meal was nice, slightly disappointed as we only got one set menu to choose from when a friend of mine had visited only 3 days prior on the same deal and had two menus to choose from. The selection of food on the menu we chose from was limited and even though the food was good quality it wasn’t necessarily something I would have chosen.
We had a good night sleep, the bed was comfy and there was limited noise.
The breakfast wasn’t great, there was no menus at all and the waitress who took our order only gave us the option of full English - just like the evening before this wouldn’t have been my first choice. When the food arrived it was cold and greasy, I only managed to eat the sausage and beans, I had to abandon the rest.
On the whole for the price we paid it was definitely value for money but I wouldn’t be in a rush to return, I think with a few tweaks though it could be fab.
Source: tripadvisor.co.uk