Local Reviews
In November 2017, AlanKendal said about Holiday Inn Preston
I stayed one night whilst in Preston, great customer service experience from reception and bar service.
Breakfast was of a decent standard and well presented buffet. Bedroom was clean and well maintained. I would stay here again, however, the only negative is the inadequate sized car park. When I arrived at 7pm all spaces were taken and double parking/blocking in had started. The receptionist offered a solution to park on the office block’s car park next door but with the condition I was gone by 7am this didn’t work for me. I parked on a public car park above the bus station which was fine but a tad inconvenient. The hotel should describe the parking limitations more openly, however that is my only criticism.
Breakfast was of a decent standard and well presented buffet. Bedroom was clean and well maintained. I would stay here again, however, the only negative is the inadequate sized car park. When I arrived at 7pm all spaces were taken and double parking/blocking in had started. The receptionist offered a solution to park on the office block’s car park next door but with the condition I was gone by 7am this didn’t work for me. I parked on a public car park above the bus station which was fine but a tad inconvenient. The hotel should describe the parking limitations more openly, however that is my only criticism.
Source: tripadvisor.co.uk
In November 2017, theresaheadinit said about Holiday Inn Preston
For my review bias, for the last 15 years I have stayed approximately 70-100 nights a year in the Intercontinental / Holiday Inn Group chain.
Date of stay 22nd November 2017
My ongoing experience of the hotel is as follows:
1) Arrival was slightly tricky using the Sat Nav (TOM TOM) instructions for the last 500m as the Hotel is on a one way system
2) The onsite carpark is very small, possibly 20 something spaces, with parking on a 1st come 1st served basis.
3) On arrival at the hotel the check in clerk was pleasant and friendly. As a SPIRE rewards club member, I received access to the free WIFI and choice of a rewards voucher or alternatively if you wish you may choose the option of a free drink at the bar instead.
4) All area’s including the bedrooms were always well kept, tidy and clean. My praise goes to housekeeping team for the cleanliness of the rooms and in general in the hotel, although the rooms do need an upgrade.
5) On this visit I stayed in rooms 705 which was clean and well maintained, and in keeping with the IHG brand standards.
6) The room itself was tired looking and in need of a makeover
7) The shower was abysmal, no pressure at all
8) The onsite mini gym electronic equipment was mostly broken but for £2 per day use of a local gym could be used around the corner.
9) Breakfast is an additional cost (cheaper if booked in advance or breakfast voucher purchased at check in).
10) I did not use the evening meal service on this occasion.
11) Location, is an odd one, on a one way road, next to the main bus station
Check out, was straight forward and hassle free
In summary, the hotel scores 6/10 for a tired looking Holiday Inn branded hotel lacking in facilities and pricey considering its location.
Date of stay 22nd November 2017
My ongoing experience of the hotel is as follows:
1) Arrival was slightly tricky using the Sat Nav (TOM TOM) instructions for the last 500m as the Hotel is on a one way system
2) The onsite carpark is very small, possibly 20 something spaces, with parking on a 1st come 1st served basis.
3) On arrival at the hotel the check in clerk was pleasant and friendly. As a SPIRE rewards club member, I received access to the free WIFI and choice of a rewards voucher or alternatively if you wish you may choose the option of a free drink at the bar instead.
4) All area’s including the bedrooms were always well kept, tidy and clean. My praise goes to housekeeping team for the cleanliness of the rooms and in general in the hotel, although the rooms do need an upgrade.
5) On this visit I stayed in rooms 705 which was clean and well maintained, and in keeping with the IHG brand standards.
6) The room itself was tired looking and in need of a makeover
7) The shower was abysmal, no pressure at all
8) The onsite mini gym electronic equipment was mostly broken but for £2 per day use of a local gym could be used around the corner.
9) Breakfast is an additional cost (cheaper if booked in advance or breakfast voucher purchased at check in).
10) I did not use the evening meal service on this occasion.
11) Location, is an odd one, on a one way road, next to the main bus station
Check out, was straight forward and hassle free
In summary, the hotel scores 6/10 for a tired looking Holiday Inn branded hotel lacking in facilities and pricey considering its location.
Source: tripadvisor.co.uk
In November 2017, StevenDownie said about Holiday Inn Preston
Very disappointed with the parking, we had valuable tools in our cars and had to park in the overflow car park, then we were informed we had to leave the hotel by 8.00am so the company that owned the car park could park up.
The hotel is in need of upgrading, the bar area was fine, the food was OK, had a good night sleep bed was comfortable.
The hotel is in need of upgrading, the bar area was fine, the food was OK, had a good night sleep bed was comfortable.
Source: tripadvisor.co.uk
In December 2017, William L said about Holiday Inn Preston
Building exterior is very tired and limited car parking. Hotel is clean and food steady staff friendly and efficient. Portions a little small in restaurant so think what your having as you may be hungry later
Source: tripadvisor.co.uk
In December 2025, Paul M said about Mercure Bolton Georgian House Hotel
I've been here before - a few years ago - and it was good. This time however I'd only say it was average.
It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.
To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.
The staff we're perfectly fine - for the few brief interactions we had.
They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.
To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.
The staff we're perfectly fine - for the few brief interactions we had.
They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
Source: tripadvisor.co.uk
In December 2025, Wayne B said about Mercure Bolton Georgian House Hotel
lovely hotel — incredible value for money! Irene, the evening hostess, was outstanding. So polite, so friendly, and truly a credit to the hotel. She made the whole experience even better. Thank you for a fantastic stay!
Source: tripadvisor.co.uk
In December 2025, Kathryn H said about Mercure Bolton Georgian House Hotel
Excellent location. Staff were friendly and professional. Irene was exceptional especially with my elderly parents. Nothing was too much trouble for Irene.
Will definitely return.
Will definitely return.
Source: tripadvisor.co.uk
In December 2025, MINXY.71 said about Mercure Bolton Georgian House Hotel
My cousin and I frequently go out for a coffee and cake . None of our usual cafes were open. We decided to call into the hotel. I'm so glad we did . What a gem it is. The lounge area is gorgeous, spacious and welcoming. Irene or Eileen, The lady who greeted and served us was fabulous. Couldn't do enough for us and made us feel so welcome. They also serve my favourite coffee lavazza. We wish they had cake on the cafe menu. Such a shame because you can't beat cake and coffee. The lovely lady even went to see if she could find any mince pies for us. What a star❤️. Definitely going again with more friends and family. Please could you consider a cake or biscuit menu 🙏☕️🫖🍰🍩🍪❤️
Source: tripadvisor.co.uk
In January 2026, Brian E said about Mercure Bolton Georgian House Hotel
We have just been there for a Cream Tea experience and what a really lovely experience it was. The food and drinks were lovely and it was a nice comfy warm place. However what made it truly Awesome was our lovely "server" Irene. She'd clearly taken time to get everything set up so we were in a nice comfy spot. After that, nothing was too much trouble. So many times she surprised us with her lovely care and attention, offering and arranging so many things for us. She really did go above snd beyond to make the whole experience special. It was a pleasure meeting and chatting with her. Thank you Irene!
Source: tripadvisor.co.uk
In January 2026, Steve L said about Mercure Bolton Georgian House Hotel
The best service by the loveliest of lady manning the Bar Area, Irene is a credit to this hotel and always goes out of her way to look after me whilst working in the area, Those pots of tea are superb and always appreciated.
Source: tripadvisor.co.uk