Local Reviews
In December 2024, Hannah W said about Mercure Dunkenhalgh Hotel & Spa
We had a delightful stay, we booked a spa package and I have never felt so relaxed. The hotel is quirky with lots of character. This is our second time stopping here and it didn’t disappoint.
The staff are so welcoming, the food was served quick and we really enjoyed the breakfast. Thank you and we hope to visit again soon!
The staff are so welcoming, the food was served quick and we really enjoyed the breakfast. Thank you and we hope to visit again soon!
Source: tripadvisor.co.uk
In December 2024, Louise T said about Mercure Dunkenhalgh Hotel & Spa
We really enjoyed our stay this weekend for my birthday night away. We had a lovely relaxing time, had a spa treatment and the members of staff were so friendly! I will be honest it was slightly run down in places throughout the hotel. It’s obviously an old building and has that historic feel which is nice, but I could smell mildew, some cracks around the room etc. I would definitely return but not sure I would pay that much for one night again, only if there was an offer available. I also didn’t enjoy walking through a bar full of drunk people for an event to get to my room. I think I expected it to be a bit more up market for it being a 4 star.
Source: tripadvisor.co.uk
In December 2024, Janet R said about Mercure Dunkenhalgh Hotel & Spa
We love staying at this hotel. The Staff are so welcoming, friendly & helpful. The bedrooms are large, the beds comfy & a good shower. The breakfast is delicious. Easy access from motorway, but surrounded by farmland. We look forward to staying there again.
Source: tripadvisor.co.uk
In December 2024, Sharon B said about Mercure Dunkenhalgh Hotel & Spa
The staff were very friendly, especially Sarah who worked in the main restaurant.
The treatments in the spa were lovely and the staff made sure you relaxed.
The hotel was tired in places, and all the extras were expensive. A bottle of Prosecco was £39. We had booked an afternoon tea which was nice, but the scones were shop bought. My mum and sister in-law got a pot of tea, I drink coffee and got a small cup of coffee, when I asked for another I had to pay £4.60 for the pleasure, just little things like that kind of spoiled the experience. I suggest that they provide a pot of coffee with afternoon tea.
We had booked a room with 2 double beds and my mum had her own room, they told us they had upgraded us….the room was nice but we ended up with 2 very thin single beds, so not as wide as a normal single. The bathroom was ok but needed a bit of care.
Overall we had a nice stay and had a lovely time spending time with family. I couldn’t put it at a 4 star.
The treatments in the spa were lovely and the staff made sure you relaxed.
The hotel was tired in places, and all the extras were expensive. A bottle of Prosecco was £39. We had booked an afternoon tea which was nice, but the scones were shop bought. My mum and sister in-law got a pot of tea, I drink coffee and got a small cup of coffee, when I asked for another I had to pay £4.60 for the pleasure, just little things like that kind of spoiled the experience. I suggest that they provide a pot of coffee with afternoon tea.
We had booked a room with 2 double beds and my mum had her own room, they told us they had upgraded us….the room was nice but we ended up with 2 very thin single beds, so not as wide as a normal single. The bathroom was ok but needed a bit of care.
Overall we had a nice stay and had a lovely time spending time with family. I couldn’t put it at a 4 star.
Source: tripadvisor.co.uk
In December 2024, Jayne S said about Mercure Dunkenhalgh Hotel & Spa
Welcoming entrance. Check in was easy. Room shower was broken so we were upgraded to the delay bridal suite. It was so lovely. Breakfast was fantastic. Restaurant had a limited choice but was nice. Spa was ok, we used the pool, steam rooms and sauna. The sauna wasn't that hot though. There isn't much in the surrounding area in walking distance.
All in all a fab couple of days away.
All in all a fab couple of days away.
Source: tripadvisor.co.uk
In December 2024, Uzzy said about Mercure Dunkenhalgh Hotel & Spa
We were greeted by lovely friendly Semoyal Nauman and we felt very welcomed he was very professional tried his best to meet our needs he was very efficient and kind went out his way to find a room as we requested with useful information on arrival everything was explained to us we believe the on duty manager needs to credit this lovely man in reception who acknowledged us straight away we believe the manager needs to give Semoyal an amenities or reward for this great team.player who will go far. Thank you for making us feel welcomed and thanks for a great stay.
Source: tripadvisor.co.uk
In December 2024, Steve w said about Mercure Dunkenhalgh Hotel & Spa
Check was very efficient staff were very welcoming and friendly. Paid to upgrade to an executive double really disappointed as it was 2 single beds zipped together which dipped in the middle resulting in a poor night's sleep.
Breakfast was ok however the buffet was poor waiting for fresh food to come out waited far too long so the food already on your plate had gone cold several staff walked past and no one went into the kitchen to bring out fresh items big let down.
We stay in many different hotels but would not recommend to friends for the reasons outlined above. Struggling to understand why an executive double room would consist of two single beds 😳
Breakfast was ok however the buffet was poor waiting for fresh food to come out waited far too long so the food already on your plate had gone cold several staff walked past and no one went into the kitchen to bring out fresh items big let down.
We stay in many different hotels but would not recommend to friends for the reasons outlined above. Struggling to understand why an executive double room would consist of two single beds 😳
Source: tripadvisor.co.uk
In December 2024, Elayne D said about Mercure Dunkenhalgh Hotel & Spa
The hotel was absolutely gorgeous inside and out. The spa was fantastic and the service excellent. The rooms were large and beautiful. The dinner and breakfast were delicious and high quality. I stayed with my daughters and we enjoyed every minute. I would rate it the nicest hotel I have stayed at and we will definitely go again.
Source: tripadvisor.co.uk
In December 2024, Stevie A said about Mercure Dunkenhalgh Hotel & Spa
Staff and room were lovely. Stayed with my toddler for a few days and we both really enjoyed our stay, reception staff were very welcoming and pool was warm, buffet breakfast was great with a picky 3 year old and reasonably priced. Room had plenty of room to play and rest, really appreciated that we had a shower and bath and nice clean hotel. Would definitely stay again, toddler was sad to leave
Source: tripadvisor.co.uk
In December 2024, Paul B said about Mercure Dunkenhalgh Hotel & Spa
We went to the Dunkenhalgh for Christmas Day, what a wonderful experience. We had a drink in the bar to start off. When we were ready we were escorted to our table and seated by Paul. I cannot say how much we were treated, personalised menu, crackers hats the whole kit and caboodle nothing was too much. There was table entertainment in the guise of a magician wonderful experience. The food was First Rate absolutely delicious from beginning to end. We cannot thank the staff enough, Christine said it was so good she wanted to cry happy tears Thank you Dunkenhalgh
Source: tripadvisor.co.uk