Local Reviews
In August 2024, gillian b said about Mercure Dunkenhalgh Hotel & Spa
My husband and I had a very relaxing visit to the hotel.The staff were very pleasant and attentive but a special mention must go to Mal who worked at the bar. He made contact with us on our early arriva whilst waiting for check in. We ordered coffees . His personal skills and confidence were outstanding. He was keen to chat and offer any assistance we needed during our stay offering advice about the hotel and its surrounding areas. He was also complimentary about his other working colleagues which was refreshing.
Mal made our stay very enjoyable. He is a great asset to the hotel. Should his special skills be recognised he should prove to have a bright successful future ahead which ever path he chooses.
Mal made our stay very enjoyable. He is a great asset to the hotel. Should his special skills be recognised he should prove to have a bright successful future ahead which ever path he chooses.
Source: tripadvisor.co.uk
In August 2024, Sally F said about Mercure Dunkenhalgh Hotel & Spa
Booked this hotel as near a concert were going to, it’s a beautiful looking hotel in well looked after grounds. We had a really large room (14) and large en-suite, the only gripe was the towel radiator was on permanently which wasn’t great as it was a hot day, the receptionist said she would ask the duty manager to have a look but it was still on when we got back. The breakfast was lovely and the food was a very good standard. The bar staff are super polite.
To note there is lots of stairs and steps around the hotel
To note there is lots of stairs and steps around the hotel
Source: tripadvisor.co.uk
In August 2024, travellingteacher126 said about Mercure Dunkenhalgh Hotel & Spa
Stayed here as we were attending a wedding a nearby wedding venue. The hotel is nice, I wouldn’t say 4 star but it was adequate for what we needed. The drinks prices are high which is to be expected but the bar staff were really lovely and a great selection of local drinks in addition to standard ones. The bedrooms are tired and need some tlc, did what they needed to and we weren’t in them much. Breakfast selection was good and you can request vegetarian sausage which is nice but the lady who sat us down was quite rude and miserable. When we got in to the room we had some tea/coffee facilities but literally one tea bag and one sachet of coffee i called reception and asked for some milk as we didn’t have any they said they would bring some but they never did. It’s ok for a night. I wouldn’t bother with room service it’s really pricey and not a great selection but loads of local takeaways deliver which we did do.
Source: tripadvisor.co.uk
In August 2024, noelers said about Mercure Dunkenhalgh Hotel & Spa
Our family stayed overnight for a family gathering. From checking in to checking out, we were greeted by smiles. The staff we encountered were so friendly. One even kindly informed us of the history of the building and showed us a painting of the lady whose spirit has been spotted from time to time. She didn't
Make an appearance to us! The rooms were large, well appointed and spotlessly clean. The breakfast was plentiful, and lots to choose from. We enjoyed our stay, and will definitely stay here again. The reason I didn't give it 5 stars is for the odd swimming hours for children, and the fact you have to pay to use the pool
Make an appearance to us! The rooms were large, well appointed and spotlessly clean. The breakfast was plentiful, and lots to choose from. We enjoyed our stay, and will definitely stay here again. The reason I didn't give it 5 stars is for the odd swimming hours for children, and the fact you have to pay to use the pool
Source: tripadvisor.co.uk
In August 2024, Becky M said about Mercure Dunkenhalgh Hotel & Spa
We initially accessed the Spa and had a foot scrub and massage. Stacey and the girls were so lovely, the massage felt very personal targeting key areas of pain/troubles rather than the standard massage you normally get. We then accessed the other spa facilities, which was very relaxing. The afternoon tea was delish.
The overnight stay was also lovely. We stayed in a privilege room and it was a great size and very comfortable. We sat in the court yards and gardens in which there are many of. The building itself is stunning with grandeur, beautiful staircase, and detailing throughout.
The breakfast was also a good selection and the dining areas and modern and well decorated.
As an advisory to the hotel I think they need to update the photos to reflect any renovations to show all the hardwork 😊
The overnight stay was also lovely. We stayed in a privilege room and it was a great size and very comfortable. We sat in the court yards and gardens in which there are many of. The building itself is stunning with grandeur, beautiful staircase, and detailing throughout.
The breakfast was also a good selection and the dining areas and modern and well decorated.
As an advisory to the hotel I think they need to update the photos to reflect any renovations to show all the hardwork 😊
Source: tripadvisor.co.uk
In August 2024, Shaun M said about Mercure Dunkenhalgh Hotel & Spa
This hotel was a last minute get away for a few days just me and the wife.
Yes we done the room upgrade I didn’t feel there was much point though as the standard looked just as good
The grounds were really well looked after great photo opportunities
The staff were great one night was really hot messaged them came straight up with a fan great job
The restaurant great food was great would of like a more extensive menu choose to eat out one night loads of close options
The spa facilities yeah great very clean and again polite staff nothing was a trouble.
Would I stay again definitely 100%
I understand upgrades take time but to make it more pleasant for me I would of loved a air conditioner unit especially after upgrading rooms
Then to upgrade the hotel and install e.v chargers would of been a real treat
All in all very good and would return
Yes we done the room upgrade I didn’t feel there was much point though as the standard looked just as good
The grounds were really well looked after great photo opportunities
The staff were great one night was really hot messaged them came straight up with a fan great job
The restaurant great food was great would of like a more extensive menu choose to eat out one night loads of close options
The spa facilities yeah great very clean and again polite staff nothing was a trouble.
Would I stay again definitely 100%
I understand upgrades take time but to make it more pleasant for me I would of loved a air conditioner unit especially after upgrading rooms
Then to upgrade the hotel and install e.v chargers would of been a real treat
All in all very good and would return
Source: tripadvisor.co.uk
In August 2024, Marie A Louise said about Mercure Dunkenhalgh Hotel & Spa
Really enjoyed our two night stay amazing location and very grand entrance to the hotel. The was lovely and big room comfortable bed and very quite and slept well. The food was also very good we had breakfast and evening meal and could not fault it. The hotel also has a swimming pool and spa which we also enjoyed using. Highly recommend having a massage if you can very relaxing indeed and a great way to end a busy day. Everyone was very friendly and so thank you to everyone and we will definitely be back.
Source: tripadvisor.co.uk
In August 2024, DMA Hospitality said about Mercure Dunkenhalgh Hotel & Spa
Stayed for two nights mid week and thoroughly enjoyed our stay. The location is great, easy to find as you drive up to the hotel there is a car park in front of the hotel with plenty of spaces and. The hotel is very grand and you get a really nice first impression. Everyone was very welcoming, friendly and helpful. The General Manager Nick I have known and sometime and is doing a great job in a short amount of time. Enjoyed an evening at the hotels Spa and Pool area it’s very relaxing and joined to a bar where you can have a meal or a drink in a relaxed astrosphere. The room we had was huge very comfortable bed, the hotel was busy but at the same is very quiet which I really liked. Lots of places to sit outside. Food was great and would definitely return. Thank you all for a great stay
Source: tripadvisor.co.uk
In August 2024, Gregg M said about Mercure Dunkenhalgh Hotel & Spa
We decided to stay at this hotel when traveling up from Kent to visit some friends, we stayed in a room in the courtyard area which was a little quieter than the main hotel as there where functions on both Friday and Saturday night, room was clean and tidy with a comfortable bed only downside was the laundry carts being pushed by just before 8am on the Saturday morning. Used the spa and pool in the afternoon great experience all be it with a £10 charge per adult .
On the Friday night we opted to eat in the restaurant and was pleasantly surprised the food was reasonably priced for a hotel and very tasty probably the best pork belly I’ve ever had.
Breakfast buffet was average and a little overpriced at £16.50 per person
Overall a good weekend and will use this hotel again when visiting the area next year .
On the Friday night we opted to eat in the restaurant and was pleasantly surprised the food was reasonably priced for a hotel and very tasty probably the best pork belly I’ve ever had.
Breakfast buffet was average and a little overpriced at £16.50 per person
Overall a good weekend and will use this hotel again when visiting the area next year .
Source: tripadvisor.co.uk
In August 2024, M-Ali T said about Mercure Dunkenhalgh Hotel & Spa
Stayed for 2 nights and everything was spot on really. Checking in was fast and easy, room was all good and clean. Breakfast was lovely and the pool staff. Bar gave us many bottles of J20 as we dont drink alcohol. We came for our anniversary and loved our stay.
Source: tripadvisor.co.uk