Local Reviews
In September 2023, Alan H said about The Last Drop Village Hotel & Spa
tricky to book in on line and confusion over payment of the booking - was told on arrival then the day before whilst travelling was told it had to be done before arrival. Arrival at the hotel was not over friendly. Rooms were tired and needed updating and no air con in the rooms - stayed beforehand in a premier inn in the middle of manchester for half the price with much better service and quality - wonder how long before they knock it down and build houses ?
Source: tripadvisor.co.uk
In September 2023, Ann R said about The Last Drop Village Hotel & Spa
Treated myself to a spa visit and was not disappointed.
I had a fabulous relaxing back, neck and scalp massage from Ria, who was very welcoming and took time to ensure everything was just right for me. Thank you Ria.
For a large and busy hotel the atmosphere is friendly and the service attentive.
I arrived after lunch, but just needed to relax with a cup of tea and a sweet treat. Despite it being outside the usual service times the server - Niamh - went out of her way to track down something from the kitchen to fill the bill.
It's little touches like this from staff members who care for their customer that made my short stay at the Last Drop very pleasant indeed and far beyond a standard experience.
I had a fabulous relaxing back, neck and scalp massage from Ria, who was very welcoming and took time to ensure everything was just right for me. Thank you Ria.
For a large and busy hotel the atmosphere is friendly and the service attentive.
I arrived after lunch, but just needed to relax with a cup of tea and a sweet treat. Despite it being outside the usual service times the server - Niamh - went out of her way to track down something from the kitchen to fill the bill.
It's little touches like this from staff members who care for their customer that made my short stay at the Last Drop very pleasant indeed and far beyond a standard experience.
Source: tripadvisor.co.uk
In September 2023, katiewaring said about The Last Drop Village Hotel & Spa
The place is OK for the price.
We had a deal with two treatments, spa access, evening meal, overnight stay, and breakfast.
The food was really good quality, and really tasty too.
The room was lovely and spacious with a huge bed.
The spa facilities are average. As people have said, it's a bit of a let down being in an infinity pool that overlooks a car park and people's front rooms! There is nothing luxe about it.
The spa treatments are good as long as you get the right therapist.
The staff are all very friendly, once you get their attention.
The little mini village is cute, and there are plenty of things to do.
We stayed this weekend, when it was extremely hot, and suffered for it. We managed to acquire the last fan in the hotel, but it made little to no difference.
We paid for a room upgrade which included water, chocolates and ESPA goodies. These had not been put in the room. We had to ask twice for these to be provided.
Overall, it was OK for the price, but it has no wow factor to make you want to return.
We had a deal with two treatments, spa access, evening meal, overnight stay, and breakfast.
The food was really good quality, and really tasty too.
The room was lovely and spacious with a huge bed.
The spa facilities are average. As people have said, it's a bit of a let down being in an infinity pool that overlooks a car park and people's front rooms! There is nothing luxe about it.
The spa treatments are good as long as you get the right therapist.
The staff are all very friendly, once you get their attention.
The little mini village is cute, and there are plenty of things to do.
We stayed this weekend, when it was extremely hot, and suffered for it. We managed to acquire the last fan in the hotel, but it made little to no difference.
We paid for a room upgrade which included water, chocolates and ESPA goodies. These had not been put in the room. We had to ask twice for these to be provided.
Overall, it was OK for the price, but it has no wow factor to make you want to return.
Source: tripadvisor.co.uk
In September 2023, lakhvir2015 said about The Last Drop Village Hotel & Spa
This hotel is beautiful and has an on-site pub slightly expensive,dogs are allowed.
Sauna and steam rooms are lovley and the hydra pool is nice.
They say you can’t cheak in early but if you get there early and ask then you can subject to a charge and also they say you have to book slots for the sauna steam and swimming but if you get there and ask they do let you use it if it’s not busy.
Sauna and steam rooms are lovley and the hydra pool is nice.
They say you can’t cheak in early but if you get there early and ask then you can subject to a charge and also they say you have to book slots for the sauna steam and swimming but if you get there and ask they do let you use it if it’s not busy.
Source: tripadvisor.co.uk
In September 2023, duncan575259 said about The Last Drop Village Hotel & Spa
Great location, excellent breakfast and great on site parking! I stayed at the Last Drop a number of times, the hotel lay out is quite spread out with great access. The parking is good and plenty of it. The breakfast has a great choice, from cooked to continental and all the food is good quality. The bar area is large with a big TV have shows the sport if it’s on.
Overall the hotel is very good, the decor in rooms feels a bit dated but it doesn’t distract from the overall place.
Overall the hotel is very good, the decor in rooms feels a bit dated but it doesn’t distract from the overall place.
Source: tripadvisor.co.uk
In September 2023, Charlotte H said about The Last Drop Village Hotel & Spa
Our wedding at the last drop was amazing. The venue is beautiful inside and out, the staff were fantastic and couldn’t do enough for you. The food was delicious, the organisation was incredible, the rooms were large and comfy. The wedding co-ordinators were so organised and helpful, especially Mia she made our wedding planning so much easier and went above and beyond with everything, would highly recommend.
Source: tripadvisor.co.uk
In September 2023, VickandTrevor said about The Last Drop Village Hotel & Spa
We had a 3 night mid week break in September and booked a cottage room as we wanted a quiet break. The room was lovely but there was no wifi or mobile signal. We complained and the staff were very helpful and moved us to another room which was larger. We were delighted with how they handled the problem.
Source: tripadvisor.co.uk
In September 2023, SallyBentley said about The Last Drop Village Hotel & Spa
Being our second marriage we wanted to make a weekend of the celebrations with all our special family and friends.
The venue at the Last Drop is amazing and the staff could not be friendlier, more attentive, especially the Wedding Planning Team Liz and Mia helped by Tom at night, our day was made truly amazing thanks to these individuals, nothing was too much trouble, all they wanted us to do was have a great day they took all the stress out of it.
Thank you so much.
Definitely recommend 110%.
Sally & Gary Bentley x
The venue at the Last Drop is amazing and the staff could not be friendlier, more attentive, especially the Wedding Planning Team Liz and Mia helped by Tom at night, our day was made truly amazing thanks to these individuals, nothing was too much trouble, all they wanted us to do was have a great day they took all the stress out of it.
Thank you so much.
Definitely recommend 110%.
Sally & Gary Bentley x
Source: tripadvisor.co.uk
In September 2023, aakhta781010 said about The Last Drop Village Hotel & Spa
The whole experience was amazing! The staff and facilities were brilliant. The cleanliness and location of the rooms are exceptional. My view from balcony overlooking a fountain was amazing! Gutted on day of leaving but will definitely be returning. Loved it!
Source: tripadvisor.co.uk
In September 2023, Bernie B said about The Last Drop Village Hotel & Spa
I was so impressed by the hotel service and staff initially .The room was lovely and the food / bar staff- Jake were excellent but the first morning the huge queue for breakfast tables me at I couldn't wait and on my second day I filled a room service order in ...only for it not be collected ...the manager was very apologetic and promised to email me with a return stay offer ...when I didn't hear I followed it up and was told the manager would email me ...I am still waiting ...this kind of poor communication by managers let's the whole hotel down all staff in the bar reception and spa were 5 star poor response to customer feedback and a failure to deliver on promises and follow up suggest a lack of regard for customer service by the management team who need to looks their staff for how to do it !
Source: tripadvisor.co.uk