Local Reviews
In June 2025, Lisa Hewitt said about Mercure Dunkenhalgh Hotel & Spa
We stayed here on a spa break and we loved it. From the moment you walk into reception you are greeted with a smile and made to feel so welcome. The staff here are just lovely. Every single member of staff welcomes you and it was something was really stood out to us. The whole stay was wonderful. The spa was beautiful and our treatments were fantastic. The food in the restaurant was beautiful. The rooms were spotlessly clean. We loved everything about our stay.
Source: tripadvisor.co.uk
In June 2025, Katy C said about Mercure Dunkenhalgh Hotel & Spa
Hidden gem of a hotel, great spa, large bedrooms, good food and service mostly great too. Plenty outdoor seating space and good value for money.
Source: tripadvisor.co.uk
In June 2025, Lindsay K said about Mercure Dunkenhalgh Hotel & Spa
Firstly we got a free upgrade to a bigger room which was amazing! The spa facilities were spot on, big pool, sauna and steam. Then we had a nice meal in their restaurant in the evening which was spot on. Everyone was very friendly especially Carla who worked at their bar. Couldn't fault it
Source: tripadvisor.co.uk
In June 2025, William S said about Mercure Dunkenhalgh Hotel & Spa
Family of 6 visiting to stay for a funeral in Burnley [4 rooms] . Everyone happy with accommodation and food. Thank you for arranging a round table for 6 people in the Restaurant for evening meal and breakfast so we could all sit together. Hotel Staff all helpful and efficient.
Source: tripadvisor.co.uk
In June 2025, LancashireDoofer said about Mercure Dunkenhalgh Hotel & Spa
Greeted with warm welcome by Sam & :Louise - Smooth check in - and despite being given clear directions - lost my way to be assisted by friendly & helpful Richard - Linen Porter
Room 103 exceeded all expectations - perfectly appointed and whilst un packing Sam came to check I was "happy" with room - Happy /- I was DELIGHTED
Pleasant time spent in Cameo Bar - Jack - Barman very attentive
Breakfast in Cameo Restaurant I consider to be on a par with same enjoyed on recent Cruise Manager Aziz - Warm , welcoming and efficient with a professional flair
Dinner was spent @ Hyndburn Business Awards Ceremony hosted by the Hotel - & They did so magnificently- special thanks to Manager Amy - presented Birthday Cake to one of my gusts with perfect timing
Room 103 exceeded all expectations - perfectly appointed and whilst un packing Sam came to check I was "happy" with room - Happy /- I was DELIGHTED
Pleasant time spent in Cameo Bar - Jack - Barman very attentive
Breakfast in Cameo Restaurant I consider to be on a par with same enjoyed on recent Cruise Manager Aziz - Warm , welcoming and efficient with a professional flair
Dinner was spent @ Hyndburn Business Awards Ceremony hosted by the Hotel - & They did so magnificently- special thanks to Manager Amy - presented Birthday Cake to one of my gusts with perfect timing
Source: tripadvisor.co.uk
In June 2025, CC said about Mercure Dunkenhalgh Hotel & Spa
Just returned from the dunkenhalgh spa afternoon. I had heard mixed reviews of the spa and being very local for some reason just never thought to visit but will definitely be going back. The grounds of the hotel and the hotel itself are lovely and I have visited before. I was welcomed to the spa by friendly professional staff with a glass of cold fruit juice which was nice on such a hot day and the bar area there was lovely and modern. Taken down to the spa and shown around - yes some of the corridors and changing areas are dated and could do with a refresh but seemed clean. Pool area is lovely. Again I had heard this was dated and it is is some ways but was clean and tidy and is a lovely area to relax with a book. The spa facilities are great! A nice big sauna and a couple of steam / aroma rooms. Well laid out and spacious. Great value for money for the afternoon. Price of hire of robes/slippers a bit steep at 7.50 but you don't have to do this and it's nice to not have to wash towels etc. A nice relaxed afternoon and will return.
Source: tripadvisor.co.uk
In June 2025, Christina said about Mercure Dunkenhalgh Hotel & Spa
Every time I visit, I’m reminded of how welcoming the staff are. From check-in to check-out, they go above and beyond. We need more hotels with staff this friendly and accommodating!
As a solo female traveller, feeling safe is my top priority, and the Dunkenhalgh has definitely earned a spot on my "feel safe" hotels list.
As a solo female traveller, feeling safe is my top priority, and the Dunkenhalgh has definitely earned a spot on my "feel safe" hotels list.
Source: tripadvisor.co.uk
In June 2025, Paul H H said about Mercure Dunkenhalgh Hotel & Spa
We had a very enjoyable stay at this hotel. The hotel was very clean, the room we stayed in was large and had both a bath and separate shower. Many of the original features had been retained and the hotel was well decorated. The food was excellent and the hotel catered for people with allergies. The staff were all very pleasant and helpful. I enjoyed using the gym in the leisure centre, which came at no extra charge.
Source: tripadvisor.co.uk
In June 2025, Traveler49613327163 said about Mercure Dunkenhalgh Hotel & Spa
We stayed here for a girls spa break from when we arrived to when we left everything was lovely. Staff very helpful and friendly, we had spa treatments booked on the day of arrival and the therapist Sarah (dark hair) who did my treatments wow fantastic back massage and facial. The food, our evening meal was amazing. I would definitely recommend staying here.
Source: tripadvisor.co.uk
In June 2025, Voyage16274800456 said about Mercure Dunkenhalgh Hotel & Spa
as a platinum member had recieved notification of an upgrade to the executive room which was appreciated. On arrival the receptionist gave me my key and informed me of the facilities. The room was nice spacious and clean. But …. none of the executive room extras were presentempty fridge , no coffee machine , no slippers or robe basically a nicer standard room. As a platinum member which equates to over 60 nights a year in accor hotels you expect the little upgrades etc for your loyalty. I went to reception and thankyou chutti for sorting out the coffee machine and some soft drinks for the fridge, she was great ! But this was the norm it’s an upgrade so those things are not placed in room automatically! If i get an upgrade i expect as anyone would to have the full upgrade experience otherwise not only is it pointless but reflects. badly on accor that this is their premium room! The stay was lovely and nothing else was wrong but really need to improve the treatment of loyal accor customers if you upgrade ensure it really is an upgrade
Source: tripadvisor.co.uk