Local Reviews
In May 2026, Jack C said about Mercure Dunkenhalgh Hotel & Spa
My boyfriend and I stayed at the Dunkenhalgh Hotel & Spa for our two year anniversary as we had a Red Letter Days voucher to use in the spa. We thoroughly enjoyed our stay here, the staff at the reception were very helpful and easily accommodated us when we wanted to get a spot for dinner that evening. Our room was spacious and the bed was very comfortable. The spa area was very nice and clean, the two ladies (both called Sarah) were friendly and gave us great treatments (which we needed lol) and we would come back to get those again.
The restaurant for dinner was lovely, both the food and service from both Amanda and Courtney was exceptional. Thank you both for making our evening!
We would 100% recommend this hotel and would happily return again in the future. Thank you.
The restaurant for dinner was lovely, both the food and service from both Amanda and Courtney was exceptional. Thank you both for making our evening!
We would 100% recommend this hotel and would happily return again in the future. Thank you.
Source: tripadvisor.co.uk
In May 2026, dee140183 said about Mercure Dunkenhalgh Hotel & Spa
Room was okay, clean and comfortable. Had a great meal in the restaurant. Hotel was very busy. No air con in rooms. Breakfast was good. A good location for a stop over.
Source: tripadvisor.co.uk
In May 2026, sophie v said about Mercure Dunkenhalgh Hotel & Spa
Stayed for an overnight spa break. Had a lovely time, room was spacious and clean and Courtney gave us such fantastic service for our evening meal. Only thing that would’ve made it better is that the pool area was untidy. Lots of discarded paper cups. Other than that we had a fab time
Source: tripadvisor.co.uk
In May 2026, lahos said about Mercure Dunkenhalgh Hotel & Spa
Excellent location steeped in history, the newer executive room we stayed at was large and the bed comfortable. The meal and service were excellent the only that let the food down was the creme brulee custard was not set and the way it was handled. We told the waiter politely who passed the comment on to the chef and the waiter returned with the chefs comment 'thats the way its meant to be' we then proceeded to show the waiter the google definition of a creme brulee, which he conveyed to the chef. he then returned and said yes you we were correct and it hadnt set. It did ruin the stay and we concluded that the chef doesn't seem to handle criticism well, it certainly didnt have to involve what it took to get our point across, on this occasion the 'customer was right'.
Source: tripadvisor.co.uk
In May 2026, Donna W said about Mercure Dunkenhalgh Hotel & Spa
Good hotel. Friendly staff. Great service from housekeeping. Very comfy bed. Room generally clean. Pool and Spa needs a little tlc pool wall above water level could be cleaner. Didn’t eat on site. Overall enjoyed the stay.
Source: tripadvisor.co.uk
In May 2026, Stuart M said about Mercure Dunkenhalgh Hotel & Spa
Another fantastic experience at the restaurant at Mercure Dunkenhalgh Hotel & Spa.
I’m here regularly with business and the team are always exceptional. Great service, great atmosphere and always made to feel welcome.
A special shout out to Amanda, Carla, Edwena and last but definitely not least, Courtney. Credit to the hotel and a real example of hospitality done properly.
Well done guys 👏
I’m here regularly with business and the team are always exceptional. Great service, great atmosphere and always made to feel welcome.
A special shout out to Amanda, Carla, Edwena and last but definitely not least, Courtney. Credit to the hotel and a real example of hospitality done properly.
Well done guys 👏
Source: tripadvisor.co.uk
In May 2026, Gillian-graham said about Mercure Dunkenhalgh Hotel & Spa
Here for a conference, had dinner the night before was fantastic can recommend the burger and fat chips. Special shout to Holly who looked after us all night who has been amazing!
Source: tripadvisor.co.uk
In May 2026, Graham B said about Mercure Dunkenhalgh Hotel & Spa
Always the best experience, just had dinner, holly was our waitress and she was outstanding
Thank you teem Dunkenhaugh
Thank you teem Dunkenhaugh
Source: tripadvisor.co.uk
In May 2026, Susan N said about Mercure Dunkenhalgh Hotel & Spa
Had a fantastic 2 night stay at Dunkenhalgh
Spotless room
Superb staff who are very attentive friendly and welcoming but also know when to step away to give you privacy
And the quality of the food is second to none I always look forward to my meals when I visit the Dunkenhalgh
Thank you all and see you all again soon
Spotless room
Superb staff who are very attentive friendly and welcoming but also know when to step away to give you privacy
And the quality of the food is second to none I always look forward to my meals when I visit the Dunkenhalgh
Thank you all and see you all again soon
Source: tripadvisor.co.uk
In May 2026, Tracy C said about Mercure Dunkenhalgh Hotel & Spa
Stayed 2 nights for a conference held at the Hotel.
I was very impressed with the room, its standard of cleanliness and comfort.
The food was delicious both the à la carte menus the night before the conference and the event Dinner were brilliant. I’m always deeply impressed with a high standard of catering coupled with the food for 200 people being served so quickly, it felt simultaneously, especially when it is both delicious and served hot to the table! I must mention the Chef Sean, he impressed all of us.
It’s a great venue for conferences and they looked after us so well. Cheerful helpful staff throughout the hotel and I must call out the staff who kept the teas and coffees constantly fresh and tidy (The home made shortbread deserves a special call-out.) I asked for their name after being so well looked after for two days, special mention to Tina, Wanla, Vilma, Kim, Edwina, and Lenny.
The great experience started on arrival with Priya on reception. Problem solving and going out of his way to help me.
Everyone I’ve mentioned represented the Hotel so well, real care and attention to detail and going out of their way to be helpful and look after us. It was so lovely to benefit from such a good level of service, really made a difference and lots of other sponsors and delegates noticed the care.
I was very impressed with the room, its standard of cleanliness and comfort.
The food was delicious both the à la carte menus the night before the conference and the event Dinner were brilliant. I’m always deeply impressed with a high standard of catering coupled with the food for 200 people being served so quickly, it felt simultaneously, especially when it is both delicious and served hot to the table! I must mention the Chef Sean, he impressed all of us.
It’s a great venue for conferences and they looked after us so well. Cheerful helpful staff throughout the hotel and I must call out the staff who kept the teas and coffees constantly fresh and tidy (The home made shortbread deserves a special call-out.) I asked for their name after being so well looked after for two days, special mention to Tina, Wanla, Vilma, Kim, Edwina, and Lenny.
The great experience started on arrival with Priya on reception. Problem solving and going out of his way to help me.
Everyone I’ve mentioned represented the Hotel so well, real care and attention to detail and going out of their way to be helpful and look after us. It was so lovely to benefit from such a good level of service, really made a difference and lots of other sponsors and delegates noticed the care.
Source: tripadvisor.co.uk