Local Reviews
In February 2026, Paul said about Mercure Dunkenhalgh Hotel & Spa
All the staff at this Hotel were very friendly & helpful. Stand out were the retsaurant staff particulary in the evening, where a good understanding of my dietary needs was shown by our waitress Lilly.
Source: tripadvisor.co.uk
In February 2026, Mark Nuttall said about Mercure Dunkenhalgh Hotel & Spa
The best part of this hotel was the front of house staff Sam, Julia, Chuti, Aziz, and a large gentleman whose name I can't remember but was most obviously one of the furniture.
The cleaning team, aside from one young blonde lady, were partial hit and mostly miss (Think cheap versions of Roomba vacuums, and using the same gloves for refilling coffee as they had on for the bathroom).
The room we were in was spacious and well appointed, and I can't fault that. The showers were hot once maintenance had reset them, and the bath was a nice addition.
The rest of the hotel requires significant attention, thought, and investment. It was formally seen as one of the most luxurious stately home stays in the North West of England, and many weddings and events were held there.
There is nowhere really for kids (Could do with a little park on the grounds, or even setting aside a room with play items in). Most of the side rooms are closed off, or locked down, and not much is going on the in restaurant (Not even a Sunday lunch, or a decent menu).
Breakfast is extra, as seems to be the case across most hotels in England these days, and so we didn't experience that. The menu itself in the restaurant (Needs a real review and refurb), and the bar area, is expensive and so we mainly Uber'd each evening.
We stayed for 2 weeks, and so got to know the place, and all-in-all Accor needs to really consider its life choices. I would say that this place requires a Northcote Manor approach, and could really be a destination hotel if someone at Accor HQ paid a glancing look in its direction.
We looked around the pool and gym, but didn't use as it felt like a conservatory add-on.
Please someone take this old dame, and breath life back into it again. It will rejuvenate the area, bring further steam and investment, and bring significant revenue to Accor.
The cleaning team, aside from one young blonde lady, were partial hit and mostly miss (Think cheap versions of Roomba vacuums, and using the same gloves for refilling coffee as they had on for the bathroom).
The room we were in was spacious and well appointed, and I can't fault that. The showers were hot once maintenance had reset them, and the bath was a nice addition.
The rest of the hotel requires significant attention, thought, and investment. It was formally seen as one of the most luxurious stately home stays in the North West of England, and many weddings and events were held there.
There is nowhere really for kids (Could do with a little park on the grounds, or even setting aside a room with play items in). Most of the side rooms are closed off, or locked down, and not much is going on the in restaurant (Not even a Sunday lunch, or a decent menu).
Breakfast is extra, as seems to be the case across most hotels in England these days, and so we didn't experience that. The menu itself in the restaurant (Needs a real review and refurb), and the bar area, is expensive and so we mainly Uber'd each evening.
We stayed for 2 weeks, and so got to know the place, and all-in-all Accor needs to really consider its life choices. I would say that this place requires a Northcote Manor approach, and could really be a destination hotel if someone at Accor HQ paid a glancing look in its direction.
We looked around the pool and gym, but didn't use as it felt like a conservatory add-on.
Please someone take this old dame, and breath life back into it again. It will rejuvenate the area, bring further steam and investment, and bring significant revenue to Accor.
Source: tripadvisor.co.uk
In February 2026, Colin C said about Mercure Dunkenhalgh Hotel & Spa
I am just finishing an overnight stay here given as a present for my birthday. There are both positives and negatives for the hotel.
Positives. The drive up is impressive with outside looking very nice. There is extensive parking but some of it is a good walk away from the front entrance which might cause problems if you have mobility issues.. The staff are well mannered and courteous. The room was clean and well appointed. The water was hot and the bath as well as a shower was a bonus. The breakfast was adequate have had much better but also had worse.
Negatives. The whole of the hotel has a ‘lost’ feel. Many of the side rooms are locked up and not in use and the rooms are accessed along a labyrinth of corridors, stairs and lifts. The bar is very dark although parts of it are comfortable. The spa area is more like a local gym and leisure centre. The whole spa area needs refurbishment. The ladies lockers do not work and the spa area is lacklustre. The restaurant menu in the evening was both expensive and uninspired. Breakfast area was totally inadequate for the number of guests in the hotel and had a real school canteen feel about it. There is one coffee machine for all the guests perhaps investing in just one more might help the situation
Reflection. When you go to a spa hotel you go for pampering and a feeling of luxury. If that is what you want go elsewhere.
Positives. The drive up is impressive with outside looking very nice. There is extensive parking but some of it is a good walk away from the front entrance which might cause problems if you have mobility issues.. The staff are well mannered and courteous. The room was clean and well appointed. The water was hot and the bath as well as a shower was a bonus. The breakfast was adequate have had much better but also had worse.
Negatives. The whole of the hotel has a ‘lost’ feel. Many of the side rooms are locked up and not in use and the rooms are accessed along a labyrinth of corridors, stairs and lifts. The bar is very dark although parts of it are comfortable. The spa area is more like a local gym and leisure centre. The whole spa area needs refurbishment. The ladies lockers do not work and the spa area is lacklustre. The restaurant menu in the evening was both expensive and uninspired. Breakfast area was totally inadequate for the number of guests in the hotel and had a real school canteen feel about it. There is one coffee machine for all the guests perhaps investing in just one more might help the situation
Reflection. When you go to a spa hotel you go for pampering and a feeling of luxury. If that is what you want go elsewhere.
Source: tripadvisor.co.uk
In March 2026, GrandTour793866 said about Mercure Dunkenhalgh Hotel & Spa
I stayed at dunkenhalgh one night only on 27th of February 2026 in reception the staff so helpful and friendly my room a little dated but comfortable the spare was great staying as a guest the facilities were free and well worth using .the meal i had (gammon steak) cooked to my liking the staff brilliant breakfast i thought was on the expensive side at £16-50 i thought the breakfast meal let the place down bacon over cooked sausage over cooked in fact the best part of the breakfast was scrambled egg would i go again yes I would but no breakfast
Source: tripadvisor.co.uk
In March 2026, Anna B said about Mercure Dunkenhalgh Hotel & Spa
came in as a late Valentine’s Day trip and was met by lovely arica on front desk she had such a positive attitude and lightened up the trip as a whole, overall my stay was pleasant
Source: tripadvisor.co.uk
In March 2026, Ken n said about Mercure Dunkenhalgh Hotel & Spa
Wow, what a great stay, just spent the last 14 days staying at the Blackburn Dunkenhalgh Mercure. I had breakfast and dinner here every night and it was amazing the hospitality was outstanding. On our final night we through a celebration and the staff was unbelievable. I personally want to throw a shot out to Katieieigh, Lilly, Sean, Charile, Mike, Miqw, Edwena, Cain, daicie, Arica, THeo, Oriagh, Cari, John, Jack, Sara and Uiar. These guys not only made our celebration amazing, but their hard work throughout the stay was great. I look forward to coming back and enjoying another stay.
Source: tripadvisor.co.uk
In March 2026, gaz guinness said about Mercure Dunkenhalgh Hotel & Spa
Such a great place to stop over when we come and watch football, friendly staff, great facilities and the beds are soooooo soft.. definitely recommend
Source: tripadvisor.co.uk
In March 2026, dprice18 said about Mercure Dunkenhalgh Hotel & Spa
We stayed here a few weeks ago for a Daniel O'Donnell event and our stay was lovely. The room was spacious and clean. Easy to get to and from our room as my Nan has mobility issues which having easy access to areas including toilets made our stay stress free. All staff members were polite and professional. When the bar had closed i asked for water and the barmaid called Mia was so lovely and even when she had a busy shift she was always smiling and geniuely interested in having a little chat which helps with having an enjoyable stay!
Source: tripadvisor.co.uk
In March 2026, emmie_ha1 said about Mercure Dunkenhalgh Hotel & Spa
Attended a function over the weekend. Sit down meal - which was amazing - then awards, the waiting on staff were amazing, attentive yet discreet. I can get a little confused on what I am meant to do in these formal settings however the waiting on staff put me and others at ease, contributing to it being a great success - thank you all but especially to Charlotte.
Hotel was clean and tidy and the spa was an excellent bonus. Breakfasts was plentiful and relaxed also.
Hotel was clean and tidy and the spa was an excellent bonus. Breakfasts was plentiful and relaxed also.
Source: tripadvisor.co.uk
In March 2026, PAMELA F said about Mercure Dunkenhalgh Hotel & Spa
Had a fantastic day celebrating Mother’s Day at Mecure Dunkenhalgh. ABBA was amazing and a lovely afternoon tea that was served by a wonderful young lady called Katieliegh. She made us feel so welcome and nothing was any bother to her. Service with a smile and so polite. Thank you for a wonderful day.
Source: tripadvisor.co.uk