Local Reviews
In March 2021, Mr Tee said about Mercure Dunkenhalgh Hotel & Spa
I say unbelievable because after many months in lockdown, and also being ill, I was forced to travel for business purposes.
It felt like a normal hotel stay.
The virtually daily changing Covid restrictions, must be so difficult to impose in a hotel type of environment,.
I have to be very honest and say I genuinely did not feel any impact of the restrictions in my stay.
Yes of course food was room service only, But the quality of food was actually better than normal.
The rooms were tidy and fresh and of course covered clean💪🏼
I am really looking forward to going back next week, to continue the work I started yesterday.
I can certainly recommend the hotel as a secure safe and healthy place to stay.
It felt like a normal hotel stay.
The virtually daily changing Covid restrictions, must be so difficult to impose in a hotel type of environment,.
I have to be very honest and say I genuinely did not feel any impact of the restrictions in my stay.
Yes of course food was room service only, But the quality of food was actually better than normal.
The rooms were tidy and fresh and of course covered clean💪🏼
I am really looking forward to going back next week, to continue the work I started yesterday.
I can certainly recommend the hotel as a secure safe and healthy place to stay.
Source: tripadvisor.co.uk
In September 2026, J2R2R said about Mercure Bolton Georgian House Hotel
Overall, a very pleasant break away from home with a comfortable room and friendly staff in general.
The disabled parking around the front wasn’t ideal as it was rather squashed without wide spaces both sides of the parking bays - only one bay had both sides wide. The disabled parking around the back was okay.
A minor problem with the room was the door - it didn’t fully close on its own, so we had to push or pull it closed to ensure it was secure. It could have been overlooked at first but we got into the habit of pushing or pulling it shut every time we went in or out.
The staff in general were very friendly and were ready to offer help immediately whenever necessary. They were generally very efficient as well, and one older member of staff, Irene, went out of her way to help us, especially my disabled partner who was in a wheelchair, and ensured that all her needs were met.
I would like to have given 5-stars due to the friendliness of the staff and service, but the tight disabled parking around the front which wasn’t appropriate for us and the door to the room sticking slightly as it closed couldn’t be overlooked. However, we hope to visit again sometime in the near future.
The disabled parking around the front wasn’t ideal as it was rather squashed without wide spaces both sides of the parking bays - only one bay had both sides wide. The disabled parking around the back was okay.
A minor problem with the room was the door - it didn’t fully close on its own, so we had to push or pull it closed to ensure it was secure. It could have been overlooked at first but we got into the habit of pushing or pulling it shut every time we went in or out.
The staff in general were very friendly and were ready to offer help immediately whenever necessary. They were generally very efficient as well, and one older member of staff, Irene, went out of her way to help us, especially my disabled partner who was in a wheelchair, and ensured that all her needs were met.
I would like to have given 5-stars due to the friendliness of the staff and service, but the tight disabled parking around the front which wasn’t appropriate for us and the door to the room sticking slightly as it closed couldn’t be overlooked. However, we hope to visit again sometime in the near future.
Source: tripadvisor.co.uk
In September 2026, John said about Gills Building Supplies Ltd
Good delivery, on time as always
Source: trustpilot.com
In September 2026, Freedom35754655742 said about Mercure Dunkenhalgh Hotel & Spa
My mother and I booked a spa treatment, evening meal and overnight stay at the hotel, and from start to finish the whole experience was exceptional.
From the moment we phoned on our way to ask about parking and checking in for the spa, we were met with polite, friendly and clear guidance from Julia. The spa itself was calm and welcoming, and the staff (Ellie and Sarah) took such good care of us, and gave us an excellent massage and facial. Afterwards, the manager, Priya, personally showed us to our room and made sure we were completely comfortable and happy.
The evening restaurant experience was the real highlight. From the moment we sat down, we both felt incredibly welcome, relaxed and well looked after. We each asked for an off-menu cocktail and mocktail and were met with enthusiasm, knowledge and a genuine eagerness to create exactly what we wanted by Sara, who was absolutely wonderful and made us feel like royalty throughout the entire evening.
Amanda, one of our waitresses, also took fantastic care of us. Despite the restaurant being very busy, she remained calm, professional and friendly, and made us feel as though nothing was too much trouble.
The food was phenomenal. It was far more than simply a great meal; it was a genuine dining experience. Every mouthful seemed to reveal another depth of flavour, with each dish beautifully presented, perfectly prepared and absolutely delicious. At one point we actually said to each other, “This food needs to be savoured, not just eaten.”
We had the hog terrine, soup of the day, braised beef and pan-baked salmon. These are all dishes we have tried in one form or another before, but never anything quite as spectacular as this. Honestly some of the best food we've ever eaten, Michelin standard!
Towards the end of the meal, with drinks and desserts still to enjoy, my mother began to feel faint and needed to return to her room. The lovely Mia (I) brought us a tray with everything we had left and accompanied us back while I helped my mother. She made sure Mum was alright and kindly reassured her that she could call reception for absolutely anything she might need. Her caring manner and warm smile meant a great deal to us.
All in all, we had the most wonderful, relaxing and luxurious experience in a beautifully presented and immaculately run hotel. The level of care, attention and hospitality we received throughout our stay was outstanding, and we genuinely felt like royalty.
I couldn’t recommend it highly enough.
From the moment we phoned on our way to ask about parking and checking in for the spa, we were met with polite, friendly and clear guidance from Julia. The spa itself was calm and welcoming, and the staff (Ellie and Sarah) took such good care of us, and gave us an excellent massage and facial. Afterwards, the manager, Priya, personally showed us to our room and made sure we were completely comfortable and happy.
The evening restaurant experience was the real highlight. From the moment we sat down, we both felt incredibly welcome, relaxed and well looked after. We each asked for an off-menu cocktail and mocktail and were met with enthusiasm, knowledge and a genuine eagerness to create exactly what we wanted by Sara, who was absolutely wonderful and made us feel like royalty throughout the entire evening.
Amanda, one of our waitresses, also took fantastic care of us. Despite the restaurant being very busy, she remained calm, professional and friendly, and made us feel as though nothing was too much trouble.
The food was phenomenal. It was far more than simply a great meal; it was a genuine dining experience. Every mouthful seemed to reveal another depth of flavour, with each dish beautifully presented, perfectly prepared and absolutely delicious. At one point we actually said to each other, “This food needs to be savoured, not just eaten.”
We had the hog terrine, soup of the day, braised beef and pan-baked salmon. These are all dishes we have tried in one form or another before, but never anything quite as spectacular as this. Honestly some of the best food we've ever eaten, Michelin standard!
Towards the end of the meal, with drinks and desserts still to enjoy, my mother began to feel faint and needed to return to her room. The lovely Mia (I) brought us a tray with everything we had left and accompanied us back while I helped my mother. She made sure Mum was alright and kindly reassured her that she could call reception for absolutely anything she might need. Her caring manner and warm smile meant a great deal to us.
All in all, we had the most wonderful, relaxing and luxurious experience in a beautifully presented and immaculately run hotel. The level of care, attention and hospitality we received throughout our stay was outstanding, and we genuinely felt like royalty.
I couldn’t recommend it highly enough.
Source: tripadvisor.co.uk
In September 2026, Rhi l said about Mercure Dunkenhalgh Hotel & Spa
Here for a ghost hunting event staff were absolutely fabulous. Courtney, Carla, and Tilly were amazing, looked after us brilliantly both evenings.
Source: tripadvisor.co.uk
In September 2026, Kim said about Mercure Dunkenhalgh Hotel & Spa
Here for the pendle witch weekend with ghostly getaways, brilliant weekend, rooms were lovely, comfy beds and nice spa facilities. Fantastic food and a special mention to Courtney who served us food. All the staff were great.
Source: tripadvisor.co.uk
In September 2026, Sarah T said about Mercure Dunkenhalgh Hotel & Spa
Beautiful hotel beautiful food and Courtney was an absolute ray of sunshine so happy and polite
Source: tripadvisor.co.uk
In September 2026, Shaun W said about Mercure Dunkenhalgh Hotel & Spa
Courtney was very polite.
Customer service was exceptional.
Customer service was exceptional.
Source: tripadvisor.co.uk
In September 2026, emma r said about Mercure Dunkenhalgh Hotel & Spa
Fantastic hotel, with amazing staff. Special mention to Courtney, Tilly, and Carla who were exceptional.
Source: tripadvisor.co.uk
In September 2026, Louis G said about Mercure Dunkenhalgh Hotel & Spa
Had such an amazing time here while taking part in the ghostly getaways pendle trip. I have to say the waitresses werw exceptional i have to mention Courtney especially. She was such a sweetheart
Source: tripadvisor.co.uk