Local Reviews
In January 2026, Kylie S said about Mercure Dunkenhalgh Hotel & Spa
Lovely experience here and a tranquil stay. Cannot fault Arica for anything she was so sweet and welcoming. 10/10 rating from me
Source: tripadvisor.co.uk
In January 2026, clairemc28 said about Mercure Dunkenhalgh Hotel & Spa
Was really looking forward to some very rare child free time as a couple with the 2-6pm Spa afternoon package which I received the previous month to celebrate my birthday.
Started off well, all staff friendly and polite, afternoon tea was served promptly and was nice and fresh.
They had run out of padlocks so had to meet my husband after he’d been in the changing room and put his things into the locker with mine.
The temperature in corridors and in the changing room was cold and though the mirrored area/hair drying area had been refurbed the rest of the changing room area was in need of a refurb.
Our treatments were scheduled for 3pm, they were started promptly and got nearly the full 50 mins of the treatment time. Treatments we both really enjoyed. My therapist was Mia and was lovely.
Relaxation room afterwards was nice and the beds were really comfy with the cushions on.
We headed to the pool area afterwards, able to get 2 loungers but they were not so comfortable as they weren’t cushioned.
The area with the sauna and steam rooms and showers was nice, I got into and back out of the pool as it was so cold.
Love a whirlpool/ jacuzzi but as it was linked to the same water as the pool and not separate this was also the same cold temperature.
I am guessing there are family swim times from 5pm as it suddenly got very busy and loud with lots of children so not the relaxing experience we were hoping for, for the latter part it was a rare child free afternoon so was looking forward to peace.
The showers didn’t have a lock on and no hooks to hang things, which I found surprising not to be able to lock the shower door.
We waited about 15 minutes to try and get served in the bar afterwards but due to it being busy and short staffed we decided just to head back.
The restaurant looked lovely when we walked past and could tell it had been recently refurbished.
Overall we had a nice time but would need the pool to be warm and to try and be told about so we could try back avoid family swim times
Started off well, all staff friendly and polite, afternoon tea was served promptly and was nice and fresh.
They had run out of padlocks so had to meet my husband after he’d been in the changing room and put his things into the locker with mine.
The temperature in corridors and in the changing room was cold and though the mirrored area/hair drying area had been refurbed the rest of the changing room area was in need of a refurb.
Our treatments were scheduled for 3pm, they were started promptly and got nearly the full 50 mins of the treatment time. Treatments we both really enjoyed. My therapist was Mia and was lovely.
Relaxation room afterwards was nice and the beds were really comfy with the cushions on.
We headed to the pool area afterwards, able to get 2 loungers but they were not so comfortable as they weren’t cushioned.
The area with the sauna and steam rooms and showers was nice, I got into and back out of the pool as it was so cold.
Love a whirlpool/ jacuzzi but as it was linked to the same water as the pool and not separate this was also the same cold temperature.
I am guessing there are family swim times from 5pm as it suddenly got very busy and loud with lots of children so not the relaxing experience we were hoping for, for the latter part it was a rare child free afternoon so was looking forward to peace.
The showers didn’t have a lock on and no hooks to hang things, which I found surprising not to be able to lock the shower door.
We waited about 15 minutes to try and get served in the bar afterwards but due to it being busy and short staffed we decided just to head back.
The restaurant looked lovely when we walked past and could tell it had been recently refurbished.
Overall we had a nice time but would need the pool to be warm and to try and be told about so we could try back avoid family swim times
Source: tripadvisor.co.uk
In January 2026, Kate H said about Mercure Dunkenhalgh Hotel & Spa
We had two rooms. One family room and one standard double. Both rooms were large and had everything we needed. The family room has a shower and a bath.
The water in the bathrooms was lovely and hot - which these days in hotels - is a rarity.
The staff are to be commended for their friendliness, professionalism and knowledge about the hotel.
The breakfast was lovely and plentiful.
The WiFi in the family room was amazing - the WiFi in the double room was dodgy - room for improvement there!
We will definitely stay here again when attending Ewood Park.
The water in the bathrooms was lovely and hot - which these days in hotels - is a rarity.
The staff are to be commended for their friendliness, professionalism and knowledge about the hotel.
The breakfast was lovely and plentiful.
The WiFi in the family room was amazing - the WiFi in the double room was dodgy - room for improvement there!
We will definitely stay here again when attending Ewood Park.
Source: tripadvisor.co.uk
In January 2026, danjgarland said about Mercure Dunkenhalgh Hotel & Spa
Stayed for the first time in a while in on the the recently refurbished rooms. Nice. Warm welcome from Julia on reception!
Source: tripadvisor.co.uk
In January 2026, amber e said about Mercure Dunkenhalgh Hotel & Spa
Lovely stay, rooms were amazing, staff were lovely and Julia gave such a warm welcome! Would definitely come back especially with the pool and spa
Source: tripadvisor.co.uk
In January 2026, andrew c said about Mercure Dunkenhalgh Hotel & Spa
Special mention to Julia who was warm and attentive and listened to guests requirements was clear in explaining things and nothing was too much trouble
Source: tripadvisor.co.uk
In January 2026, Rosie leigh L said about Mercure Dunkenhalgh Hotel & Spa
The location of this hotel is amazing, the atmosphere is warm and welcoming, The rooms are spotless with a bath and a shower plenty of tea, coffee, milk and sugar. The value for the rooms and food is well worth the value of money. The noise level is very quiet and also the service from the hotel employees is absolutely fantastic and you have a swimming pool, jacuzzi, steam room, sauna and treatment rooms would definitely recommend and come back again.
Source: tripadvisor.co.uk
In February 2026, Keiran said about Mercure Dunkenhalgh Hotel & Spa
What a fantastic hotel. On arrival, the staff made us feel very welcome. The food was outstanding, the rooms cleaned to a very high standard. I also want to point out that Aziz provided a fantastic service, remembering things about us. This made our stay extra special. We won’t hesitate to book again when in the area. Thank you.
Source: tripadvisor.co.uk
In February 2026, Keeley P said about Mercure Dunkenhalgh Hotel & Spa
First of all, it’s such a stunning hotel with amazing facilities and makes for a great weekend away. When we arrived at check in the staff were polite and welcoming, advising us on where our room was located and prior to the stay, kept me up to date with any details regarding the booking. The room was upgraded to a quieter part of the hotel away from the function rooms, and this was perfect. I also opted for the valentines offer of balloons and chocolates and noted it was a birthday occasion. After a smooth check in we headed to our room and was shocked! The staff had ever lovingly wrote happy birthday on the mirror and beautifully decorated it and the bed with petals, balloons and chocolate. They definitely went above and beyond in their service. We had a spa session booked for 5pm and that all ran smoothly, the spa staff were extremely polite, calming and welcoming providing a brilliant service. The spa area was well kept and very tranquil. We headed back to our room to prep for our meal at 7pm. When we arrived to dine, Chloe our server was amazing. She explained everything throughly and was extremely professional and polite throughout and provided great table service. An absolute asset to the hotels team. I couldn’t fault the stay at all, the hotel was beautifully kept and extremely clean and all the staff were polite and friendly.
Source: tripadvisor.co.uk
In February 2026, Dave C said about Mercure Dunkenhalgh Hotel & Spa
Clean room, excellent staff. Short Lilly was very accommodating in the restaurant.
Source: tripadvisor.co.uk