Local Reviews
In September 2022, CarolHurley said about Mercure Dunkenhalgh Hotel & Spa
A really enjoyable 2 night break on a deal too good to refuse. Our room was big, clean and spacious, also well equipped with a Nespresso coffee machine and a fridge which we actually didn't use. The telly was huge and there was a copious amount of cupboard and wardrobe space which we sparsely filled! The towels were big and fluffy and we so regretted not bringing our bathers for free use of the swimming pool. The hotel was very near the motorway exit and easy to find with a big car park. All staff were extra friendly and helpful and breakfast tasty with a good range of items. We had a lovely break exploring an area we hardly knew.
Source: tripadvisor.co.uk
In September 2022, Ian T said about Mercure Dunkenhalgh Hotel & Spa
Flawless. The hotel staff were dynamic to help make our event seamless. The conference hall was set up professionally with the breakout rooms also set up to our requirements. Lunch service saw delicious food served to 175 delegates in 20 minutes. I would recommend this hotel for a conference, and any delegates staying overnight will find excellent cleanliness and first class customer service
Source: tripadvisor.co.uk
In October 2022, Mick said about Mercure Dunkenhalgh Hotel & Spa
The hotel and grounds are very nice and relaxing , the executive rooms were very spacious and clean, however the bathroom needs some attention.
The spa lets the place down , needs some TLC and some cleaners , in fact the hotel could do with some cleaning throughout , my partner said the showers in the female changing rooms were clogged with hair almost wig like .
The spa lets the place down , needs some TLC and some cleaners , in fact the hotel could do with some cleaning throughout , my partner said the showers in the female changing rooms were clogged with hair almost wig like .
Source: tripadvisor.co.uk
In October 2022, malcolm1705 said about Mercure Dunkenhalgh Hotel & Spa
Decided on a last minute night away. Got a great room, nice 3 course meal, complimentary drink, enjoyable breakfast buffet. Also loved the pol and spa facilities (apart from the frosty lady who checked us out - the one who checked us in was very friendly though). Thanks!
Source: tripadvisor.co.uk
In October 2022, Natasha B said about Mercure Dunkenhalgh Hotel & Spa
The hotel facilities and staff as always were amazing. Room was impeccable and breakfast was fantastic, great selection and Kanish our server attended to our every need, nothing was too much trouble. Will definitely return and use some of the amazing facilities next time.
Source: tripadvisor.co.uk
In October 2022, 426debbie said about Mercure Dunkenhalgh Hotel & Spa
My husband was attending an evening event so I accompanied him to enjoy the overnight hotel break.
I couldn't have been happier with our spacious Hotel Room & all its facilities. The swimming pool was excellent and the sauna was just wonderful.
I had the Chicken curry from the Restaurant menu sitting in the bar and it was yummy.
Breakfast had an array of choice and were happy to make poached eggs to order.
All the staff were very helpful and extremely courteous.
Well done everyone
I couldn't have been happier with our spacious Hotel Room & all its facilities. The swimming pool was excellent and the sauna was just wonderful.
I had the Chicken curry from the Restaurant menu sitting in the bar and it was yummy.
Breakfast had an array of choice and were happy to make poached eggs to order.
All the staff were very helpful and extremely courteous.
Well done everyone
Source: tripadvisor.co.uk
In October 2022, Lisahug said about Mercure Dunkenhalgh Hotel & Spa
From the moment we were checked in by Amy we knew we were in for a treat! Hotel, grounds & room lovely. My daughter and I were greeted at the Spa by Elisha & Anne, welcomed with a very large afternoon tea, shown all the facilities the Spa & Leisure club had to offer. We had some
Pool & thermal suite time before our 2 x 50 mins full body massage by Ella,who went through everything and explained all the oils and their different benefits. It was divine.
We dined in the bar as the restaurant couldn’t accommodate us, the food was lovely & tasty, served quickly.
We found the Dunk clean, welcoming & the staff extremely friendly and very helpful.
I’d highly recommend!
Pool & thermal suite time before our 2 x 50 mins full body massage by Ella,who went through everything and explained all the oils and their different benefits. It was divine.
We dined in the bar as the restaurant couldn’t accommodate us, the food was lovely & tasty, served quickly.
We found the Dunk clean, welcoming & the staff extremely friendly and very helpful.
I’d highly recommend!
Source: tripadvisor.co.uk
In October 2022, Howard B said about Mercure Dunkenhalgh Hotel & Spa
Having had a group booking in September met up with friends unable to attend at the time due to illness. Decided to eat at the hotel despite reservations concerning past experience. The good was very good and ghe service exceptional especially from Sar.13 who went out of her way to look after us efficiently and with good humour. Very pleasantly surprised all round.
Source: tripadvisor.co.uk
In October 2022, Steve said about Mercure Dunkenhalgh Hotel & Spa
Myself and my wife stayed here for the IRTE annual dinner, and there was a stand out member of staff called Joe who was great behind the bar in the evening and very courteous and friendly during breakfast.
Source: tripadvisor.co.uk
In November 2022, Hazel V said about Mercure Dunkenhalgh Hotel & Spa
From front of house, housekeeping, restaurant and spa, the staff were super helpful, genuinely friendly and went above and beyond to make our stay the best it could be. Clean, comfortable rooms, amazing personable service in the restaurant with excellent tasty food and choices. The spa is well kept, has everything you need and treatments, of which I had 3, were of a high standard. I wouldn’t hesitate to recommend. Reasonably priced. All were amazing, but a special thanks to Joseph (duty manager), Shailesh (restaurant) and Sam (spa). We thoroughly relaxed and rejuvenated on our 3 night stay and this was only made possible by the professionalism and genuine concern and kindness of the whole team. We were so happy with our peaceful retreat, that we will definitely be returning.
Source: tripadvisor.co.uk