Local Reviews
In November 2025, Gemma K said about Mercure Bolton Georgian House Hotel
Attended the Brasserie & Bar and was greeted by a lovely member of staff called Irene. I didn't purchase breakfast and Irene went out of her way to get me breakfast and a latte. Her hospitality skills are amazing, along with her customer service skills.
Would happily visit again. Such a caring woman, who deserves 5 stars.
Thank you Irene.
Would happily visit again. Such a caring woman, who deserves 5 stars.
Thank you Irene.
Source: tripadvisor.co.uk
In November 2025, Warren M. said about Mercure Bolton Georgian House Hotel
Booked afternoon tea last Friday. Pleasantly met and showed to our table. We were looked after by Irene all afternoon who is a star. Can't do enough for you.
Food was very nice and plentiful. Had to take some home with us.
Highly recommended.
Food was very nice and plentiful. Had to take some home with us.
Highly recommended.
Source: tripadvisor.co.uk
In November 2025, Soph K said about Mercure Bolton Georgian House Hotel
We booked a last-minute stay to take our poorly dog to the Animal Trust for emergency surgery and were very impressed with this hotel - it was in a perfect location for the places we needed to be. The whole place was well presented, and our room was clean, tidy, and had everything we needed for a comfortable stay. It’s also dog-friendly, which was a huge plus for us - meaning we could bring our other dog with us!
Every member of staff we met was very friendly and genuinely wanted to help. A special shoutout to Irene, who went above and beyond to help us, made us feel very relaxed (on an otherwise very stressful trip) and was very attentive.
If we come across another hotel from this chain in the future, we’d definitely choose to stay again. Highly recommended!
Every member of staff we met was very friendly and genuinely wanted to help. A special shoutout to Irene, who went above and beyond to help us, made us feel very relaxed (on an otherwise very stressful trip) and was very attentive.
If we come across another hotel from this chain in the future, we’d definitely choose to stay again. Highly recommended!
Source: tripadvisor.co.uk
In December 2025, Rosaleen W said about Mercure Bolton Georgian House Hotel
Had a voucher bought for afternoon tea.
The food was really nice and Irene was lovely. She couldn't do enough to make the experience enjoyable. Would certainly go again.
The food was really nice and Irene was lovely. She couldn't do enough to make the experience enjoyable. Would certainly go again.
Source: tripadvisor.co.uk
In December 2025, Katie H said about Mercure Bolton Georgian House Hotel
What an incredible experience my son is autistic and we usually struggle with sit down settings he absolutely loved it great food amazing service from ilene who made our experience that more magical.
Source: tripadvisor.co.uk
In December 2025, Mervyn Glyn S said about Mercure Bolton Georgian House Hotel
I meant to meet a friend at the nearby Middlebrook Shopping Centre but couldn't park due volume of Xmas shoppers. I had driven past the Georgian House so I messaged by friend to meet at the hotel. We were warmly greeted by Irene who was on bar duties. We only required a hot drink but the friendly and efficient service from Irene was way beyond our degree of expectancy. The lounge area was clean and comfortable, it was a most pleasant experience. I will call in again when I'm next in the area.
Source: tripadvisor.co.uk
In November 2017, oufclad said about Holiday Inn Preston
Firstly, great location and comfy beds and the air con is a massive plus given the heat in the room even in November.
The downside was the car parking, only 32 spaces available and nearly all taken when checking in at 2pm. The room, although comfortable was small for a holiday inn and had not been cleaned adequately enough. There was still beard stubble in the sink.
Also, being an ihg member, I requested a room away from the lift and non allergy pillows, neither of which were supplied. I appreciate that these are only requests but when placed 3 weeks in advance, I can't understand why we did not get these and have not come across this in any other holiday inn.
All in all, I would return but suggest there may be better value out there in the same price bracket considering you may also have to pay for parking if you don't get there early enough.
The downside was the car parking, only 32 spaces available and nearly all taken when checking in at 2pm. The room, although comfortable was small for a holiday inn and had not been cleaned adequately enough. There was still beard stubble in the sink.
Also, being an ihg member, I requested a room away from the lift and non allergy pillows, neither of which were supplied. I appreciate that these are only requests but when placed 3 weeks in advance, I can't understand why we did not get these and have not come across this in any other holiday inn.
All in all, I would return but suggest there may be better value out there in the same price bracket considering you may also have to pay for parking if you don't get there early enough.
Source: tripadvisor.co.uk
In November 2017, Stephen D said about Holiday Inn Preston
I would like to thank Abul Ahmed on reception for his kind and efficient and helpful assistance regarding arranging tickets online to go up Blackpool Tower - a process which can be somewhat bureaucratic
Source: tripadvisor.co.uk
In November 2017, Matthew F said about Holiday Inn Preston
Booked into this hotel late on a Sunday night and receptionist was more interested in his phone call than providing a good customer experience. Room allocated was very tired, with chipped furniture and dowdy paintwork. slow service in restaurant on an evening. On the positive side, breakfast was good and free wifi. Majority of staff were friendly and willing to help.
Source: tripadvisor.co.uk
In November 2017, 3_2_go said about Holiday Inn Preston
Our family stopped by this hotel while passing through Preston on June 12, 2017. While there, we encountered a situation that had to be dealt with in July. We contacted management and they immediately took care of our problem. Although we did not end up staying here (we decided to travel further toward our final destination), the response and help we received from management leads me to believe they run a very customer friendly hotel.
Source: tripadvisor.co.uk