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I have since had a call from a really helpful colleague, Kay Meek, who has resolved the matter below. She addressed the misunderstanding arounf the use of a 3rd party …
Won’t be returning and won’t recommend
The character of the hotel was lovely, the food was great too.
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Just checked out from a 5 night stay. Hotel is lovely and I really liked the spa. My daughter went swimming most nights, when home from filming and enjoyed herself …
Great location and good food
Near to the motorway. Great sized room for a family of three. Bar food was good and had child's menu. Breakfast offered a good choice. Staff were lovely and friendly.
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Good hotel for location of friends house
Quaint
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I had a wonderful stay! This was my 1st time coming to this hotel. When making the booking I spoke to Sarah and Emily in the reservations team. They are …
Julia on reception was brilliant!
The waitress ebony can't do enough for you. The place is palatial. The food is amazing can recommend the lamb chops noodles and salt and pepper chips were the best …
Area not the best lots of young people hanging around the coach stop, room was clean but in need of new carpet. Staff are lovely stayed here many times for …
Really nice pleasant hotel. Staff super friendly especially Julia on arrival at reception.
"A fantastic weekend getaway! We stayed in a dog-friendly room which was perfect for us. The spa and leisure facilities were fantastic, we had lunch in the bar which was …
Had a lovely little afternoon in hotel staff very friendly food gorgeous steak sandwich delicious, liam in bar great service, edwena super friendly and great customer service thanks
I had a great stay the room was not very big but it was perfect for what needed and very clean. The bathroom room is big. And the premises are …
I would stay again! Great facilities and very clean!
Lovely clean rooms, facilities are great!
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Great service, food & facilities. Room was decent but bed not the best. Great value though.
The facilities.
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Return visit to reliable hotel. Rooms have kettles and tea bags and milk, beds are comfortable, showers are good. Spa is great (although 1 steam room needs foxing after 8 …
Fully recommended
Although the rooms are not big it is very comfortable and clean.
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Very good service, especially with Julia on the front desk.
The spa facilities were great. The room was comfortable with tea and coffee facilities. The bar and restaurant were great.
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The property was a great location. The bed was very comfy & the room was spotless
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The reception staff catering and spa teams were all friendly and efficient
Location, parking spa and gym
Beautiful hotel full of character and charm . Our Privilege room was beautiful. The food was very good and the experience was enhanced by the marvellous Courtney who was a …
We had a wonderful stay and would highly recommend this place. The location is beautiful, surrounded by greenery, with such a peaceful and relaxing atmosphere. The spa was excellent, our …
Hotel that shows its age but is clean and welcoming. Standard room with all the comforts. Central location and kind staff. Good for a one-night stopover on the way to …
