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Was an excellent place to stay. Room was very comfortable. Service in the restaurant was very good. And the meal was really well cooked and value for money. Will stay …
Julia at the reception was incredibly helpful and efficient. She handled my check-in quickly and with a great attitude. Excellent service
Semoyal was absolutely brilliant went above and beyond for me and my partner. Made his birthday extra special.
Great service had a couple issues and semoyal behind the desk went above and beyond for me as it was my 30th can’t recommend him enough
First time staying at Mercure Dunkenhalgh. Check in was effortless thanks to Semoyal, such a friendly guy! A credit to the hotel team! Nothing was too much trouble! Thanks Semoyal!
Sam on the desk checked us is and he was probably the most polite check in member I have ever dealt with! He did his best to allocate us a …
We stayed for 2 nights in March 26. To use the hotel as a base for motorcycle touring. The hospitality was second to none. Staff were courteous and the food …
I would like to only say that Julia made my day she was welcoming with a lovely smile. Thank you for your service and work
I just enjoyed a wonderful one night stay here with my boyfriend for his birthday. We spent the day doing the Tolkien hike and wanted to spend the evening extra …
Nice and calm room, Julia was kind enought to upgrade my room without and extra cost. What a great and friendly experience
Julia is a fantastic at her job nothing was too much trouble and she was just lovely all The staff are lovely 🥰
Nice hotel the spa is really nice and friendly staff, the room was ok
recently stayed at the hotel and was thoroughly impressed with the service especially from Arica. From the moment I checked in she was incredibly welcoming and helpful. She went above …
My partner and I had a really enjoyable stay here and would definitely consider coming back. The hotel itself is set in a lovely building with plenty of character, which …
I went here for a spa day and massage. The spa facilities are perfectly adequate for the price but the massage was very very good. I will definitely be returning!
Stayed here a few times for work now - never had an issue - rooms are very nice, and have Nespresso machines in, and the beds are good quality, and …
After a long journey, it was lovely to receive such a warm welcome from Julia when I arrived - a lovely first impression of this hotel. Really comfortable room with …
I have been staying at this particular Mercure for a few weeks now, and I cannot thank Neil and his team enough. Neil, the evening manager, has truly made the …
We had a wonderful stay at this hotel and would highly recommend it to anyone looking for a great experience. A special mention must go to Julia at the reception …
What a fantastic stay. Arrived at the hotel to find we had been upgraded for International Women's Day by Sarah and Emily in Reservations ( a lovely welcome card in …
Came as part of our sister circle group for a day of spa treatments and food. I had an amazing shoulder abs back massage with hit stone treatment and it …
Great hotel and excellent service. I had a very pleasant surprise at the reception – Julia assisted me with full dedication and professionalism. She’s a wonderful girl! 😊 Małgosia z …
Thank you for the wonderful reception and warm welcome from the staff member Julia at the Mercure Hotel. She is a dedicated, highly professional, and very kind employee. Well done! …
Just enjoyed a stay here for an event and loved it. Such a nice getaway in the countryside. The spa is great, but the staff is what makes this hotel …
