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Hotel was excellent and the spa was great, however, the WiFi is terrible and the signal isnt great for 5G use. The real highlight is the restaurant and the waitresses …
An sich schönes Hotel mit grossem Dreibettzimmer und 2 Doppelbettem. Wir hatten das Pech, an einem Wochenende mit drei Hochzeiten und entsprechendem Lärm dort zu sein. Später abends wurde es …
The service from all the staff, especially Fakri and Amanda has been excellent once again. Look forward to staying again.
Coming back 4 time high recomendet , beautiful place , definitely back next time , good location, atmosphere perfect for relaxing
⭐⭐⭐⭐⭐ Just exceptional! Brilliant service, and my festive booking was handled brilliantly by Sarah and Emily. It might only be September, but apparently I’m now that person who has Christmas …
Arica at reception always go above and beyond in customer service good experience
Rony in the restaurant was exceptional. He was so polite, friendly, and couldn’t have been any more helpful!. Thank you :)
I’ve been staying at this hotel for the last four weeks, and today Julia was very helpful. She helped me choose a really nice room and gave me all the …
Lovely hotel but the service wasn't great. We stayed two nights for a friend's wedding. We couldn't get get through to room service, after an hour of trying we ended …
Had a fantastic stay at the Mercure Dunkenhalgh Hotel & Spa! The historic manor grounds are stunning. What truly made our visit stand out, though, was the incredible customer service. …
First time visiting this hotel for my daughter’s birthday and we had a fantastic experience. The room was very clean with plenty of drink choices and the bed was so …
We had our wedding here on Saturday 15th August. Jacqueline was our wedding planner and I cannot praise her enough. She came into the role a couple of months before …
Lovely location tv didnt work roll was ok but quite warm as heating was on and its still summer
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Lovely stay and a different accommodation to previous stays but just as lovely. Great service and food was delicious. Sa
Lovely village, great spa and nice food
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The staff at this location were the highlight of my family and my stay. Lorraine was absolutely wonderful and taking care of all of our needs. Her laugh made everyone's …
Visited as part of a ghostly getaways weekend, room was clean and in a quiet courtyard location, food was excellent, spa facilities were good, however changing room cleanliness standards had …
We booked to stay over for my partners birthday. We booked a double room only to go in a see that it was two single beds pushed together which isn't …
A very relaxing couple of days
The setting was lovely, especially the village. We took our dog and the hotel is incredibly dog friendly.
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Amanda for the hospitality always gives her best and makes the easy and comfortable from start to finish 😁is very nice and likes are chat in the morning when I …
Stayed here recently for a business trip and was very impressed by the service received. I was given a warm welcome at check in, in the morning after a night …
For anyone thinking of booking their wedding here, DO IT! We had our wedding reception here and honestly don't have one complaint. Every single member of staff were attentive from …
Room was fine , Hotel is Old but has been kept in Good Condition, Breakfast was ok , sorry did not use the Spa . Staff were all ok also
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