Local Reviews
In June 2014, Middleton70 said about Mercure Bolton Georgian House Hotel
Stayed here yet again, this time for 3 nights and the final night with my elderly mother. We asked for her to be next door and they obliged. Breakfast could be warmer but the quality and choice very good for a 3*hotel. Pool very good, very clean. Good car park, near the motorway but very quiet. There were 3 weddings on the Saturday evening but as we asked for the bedrooms to be on the 2nd floor we did not hear anything. Excellant check in and all the staff very obliging.
Source: tripadvisor.co.uk
In June 2014, Sean M said about Mercure Bolton Georgian House Hotel
Obviously competition is a massive challenge for any business and absolutely this is the case with Hotels.
With the Mecure there are lots of great things with some being more powerful than others (all positive);
• ‘The little touches’- changes to the please do not disturb signs are fantastic, as in really bespoke. ‘I am awake so please make up my room’
• The food is great and I have never been disappointed throughout my stay- I have had the Curry 5 times!!!
• Now this point is the one that massively impacts the differentiation element (as per above in relation to competition)- The general manager is incredibly approachable and most importantly always does his best for his guests.
• When you have staff like the guys who work on teh bar (wont name names!) you move away from the competition very quickly and what I mean by that is the knowledge of the products, the attentiveness, professionalism and essentially great customer service which is not the norm unfortunately more the exception. These guys have this and more.
Almost done :)
It is the above that are the ‘defining moments’ and they directly influence whether a customer returns or does not
The whole team are great.
With the Mecure there are lots of great things with some being more powerful than others (all positive);
• ‘The little touches’- changes to the please do not disturb signs are fantastic, as in really bespoke. ‘I am awake so please make up my room’
• The food is great and I have never been disappointed throughout my stay- I have had the Curry 5 times!!!
• Now this point is the one that massively impacts the differentiation element (as per above in relation to competition)- The general manager is incredibly approachable and most importantly always does his best for his guests.
• When you have staff like the guys who work on teh bar (wont name names!) you move away from the competition very quickly and what I mean by that is the knowledge of the products, the attentiveness, professionalism and essentially great customer service which is not the norm unfortunately more the exception. These guys have this and more.
Almost done :)
It is the above that are the ‘defining moments’ and they directly influence whether a customer returns or does not
The whole team are great.
Source: tripadvisor.co.uk
In June 2014, Jenny O said about Mercure Bolton Georgian House Hotel
We found all the staff extremely pleasant, polite and very helpful.
We were served by Rob in the restaurant who was friendly, approachable very and attentive to our needs. The food was excellent and the room was very clean and comfortable.
The only down side was the inconsiderate wedding party who occupied a large part of the hotel and woke us up at 3 am slamming doors and speaking very loudly outside our room.
However all in all we found everything lived up to the Mercure satisfaction guarantee and we will not hesitate to stay again in the future. May check if there is a wedding next time though!
Thank you.
We were served by Rob in the restaurant who was friendly, approachable very and attentive to our needs. The food was excellent and the room was very clean and comfortable.
The only down side was the inconsiderate wedding party who occupied a large part of the hotel and woke us up at 3 am slamming doors and speaking very loudly outside our room.
However all in all we found everything lived up to the Mercure satisfaction guarantee and we will not hesitate to stay again in the future. May check if there is a wedding next time though!
Thank you.
Source: tripadvisor.co.uk
In June 2014, Colin S said about Mercure Bolton Georgian House Hotel
Staff very nice, food good with a welcoming atmosphere. Rooms starting to show their age but still clean and well maintained. rooms along the front of the building south facing, gathering heat when sunny, no air-conditioning and very busy and noisy road if you open the window. Traffic starts around 4.00am. The pool and gym are open to the general public so pool fills with children and observing parents after school. The gym is very good, plenty of equipment, good size with separate exercise area which hosts regular fitness classes.
Source: tripadvisor.co.uk
In July 2014, NeilS1066 said about Mercure Bolton Georgian House Hotel
I have visited The Georgian House Hotel on a number of occasions. It is a sound, good value-for-money hotel but what makes it special is the friendliness of the staff. My wife and I spent two nights at the hotel recently and our previous impressions were confirmed. Everyone we met - from the waiter in the restaurant and the breakfast staff to the bar assistant and receptionists - was very pleasant, cheerful, courteous and helpful. Again, thank you for doing your very best to make our stay as pleasant as possible.
Source: tripadvisor.co.uk
In July 2014, polybear01 said about Mercure Bolton Georgian House Hotel
I've been staying at the mercure on numerous occasions for a number of years now, whilst on business. It's always been my hotel of choice in the area - I prefer it to the one at the footie stadium down the road. Breakfast is well organised, very fast and with good choice of nice food; I've never tried the restaurant but the bar meals are fine. There's a pool etc., plenty of good parking, good restaurants within 5 minutes drive away, close to the motorway ( but no noise). Rooms are always clean as well.
Any downsides? Complementary bikkies in every room would be nice (they're only in the upgraded rooms); I also think the telephone charges are excessive also (charging £2 to connect to a freefone 0800 number being the worst example). The free wifi is a plus point, and seems to work well in the three separate rooms I've had in the past two weeks, as well as the bar area.
One of the best things about the hotel is that all the staff come across as genuinely friendly and helpful - I've never experienced any hint of the "plastic smile" which is often the case at many of the big chain hotels I've stayed in over the years. Recommended :)
Any downsides? Complementary bikkies in every room would be nice (they're only in the upgraded rooms); I also think the telephone charges are excessive also (charging £2 to connect to a freefone 0800 number being the worst example). The free wifi is a plus point, and seems to work well in the three separate rooms I've had in the past two weeks, as well as the bar area.
One of the best things about the hotel is that all the staff come across as genuinely friendly and helpful - I've never experienced any hint of the "plastic smile" which is often the case at many of the big chain hotels I've stayed in over the years. Recommended :)
Source: tripadvisor.co.uk
In July 2014, Clint E said about Mercure Bolton Georgian House Hotel
When to a wedding here & stayed over night. Bed was uncomfortably, but the staff was awesome, did everything to help when my daughter wanted different food. The food is excellent, very friendly staff. Really enjoyed myself & so did wife & kids
Source: tripadvisor.co.uk
In July 2014, MrsAnderson1207 said about Mercure Bolton Georgian House Hotel
We had the best day of our lives on Saturday 12th July and it was all thanks to the amazing staff here. We would like to say a special thank you to Carl and Marie for all your help. Carl on the big day and Marie with the pre wedding preparations. If it wasn't for you the day wouldn't of gone so smoothly, no request was to silly and they couldn't do enough for us. Absolutely fantastic day and we would definitely recommend them for your wedding. Amazing venue.
Thank you
Mr & Mrs Anderson.
Thank you
Mr & Mrs Anderson.
Source: tripadvisor.co.uk
In July 2014, vasmagee said about Mercure Bolton Georgian House Hotel
Had 1 night stay with dinner and breakfast. Food good, staff fantastic and enthusiast and took the moments to listen and oblige, and at all stages/courses asked if our meal was okay and additionally you could share a quick laugh and joke with them. Across the board young and older staff brilliant. Room was very clean and comfortable. View from our room was superb.
Source: tripadvisor.co.uk
In July 2014, LIZ T said about Mercure Bolton Georgian House Hotel
My friend and I stayed a couple of weeks ago, Lovely hotel, very good staff they couldn't do enough for you, friendly and professional, rooms spotlessly clean, our evening meal was included in the tour price, excellent, very tasty and fast service, great value for money, drinks in bar a tad pricey, but hey we were on holiday. Breakfast was perfect, love hotel breakfasts, buffet style so you could have as much as you wanted it, delicious! lots of little touches around hotel that show they do their best to please guests and they try to cater for everyone.
Overall if I am in this area again would have no hesitation in staying here, oh and they have a swimming pool, which we didn't try but will bring my swimming gear next time.
Thanks guys for making us so welcome.
Overall if I am in this area again would have no hesitation in staying here, oh and they have a swimming pool, which we didn't try but will bring my swimming gear next time.
Thanks guys for making us so welcome.
Source: tripadvisor.co.uk