Local Reviews
In May 2014, PeterEastDean said about Mercure Bolton Georgian House Hotel
Nice location with good views from many rooms. Staff mostly on the ball, sadly some not so. Rooms clean and quiet. Bar expensive, lift jerky. When we stayed heating was off, like British Rail only on in winter what ever real temp is !!
Source: tripadvisor.co.uk
In May 2014, Gav_gal said about Mercure Bolton Georgian House Hotel
I am a member at the feel good gym, since the name change I have nothing but positive things to say, the club is on the up, the staff are very friendly and do there upmost to ensure all members and guests are happy and all needs are met, changing rooms are still out dated but on the whole very clean, and we are in desperate need for a dry spinning machine, my only negative would be there is no family play swim, the gym is getting better still in need of updated equipment but the class timetable is by far the best I've seen anywhere else packed with fun and taught well not keen on the Zumba but that's my personal preference, on the whole michaela and Alex and their team are doing a great job, well done guys keep going! After our gym sessions we use the bar upstairs and the service there is great!
Source: tripadvisor.co.uk
In June 2014, GM87 said about Mercure Bolton Georgian House Hotel
Excellent service. Great food and beverage manager Dominique really nice member of staff. Quality atmosphere with a good choice of bar food and snacks will definitely be visiting again. Would recommend it to others. Definitely big changes and improvements since the last visit
Source: tripadvisor.co.uk
In June 2014, Endee26 said about Mercure Bolton Georgian House Hotel
Stayed here 24/26 May. Very impressed with staff. Had to go to Manchester/Liverpool on
Saturday. Very pleasant receptionist advised on how to get to station, parking, train times etc.
Even printed out information on different stations and platforms for connections. Enjoyed the
breakfast - everything was fresh, porrige good, as was choice of preserves/peanut butter/
nutella. Dominique in the Bar was great on local knowledge - advised where to go and where
to avoid when going out for evening. Will stay here again.
Saturday. Very pleasant receptionist advised on how to get to station, parking, train times etc.
Even printed out information on different stations and platforms for connections. Enjoyed the
breakfast - everything was fresh, porrige good, as was choice of preserves/peanut butter/
nutella. Dominique in the Bar was great on local knowledge - advised where to go and where
to avoid when going out for evening. Will stay here again.
Source: tripadvisor.co.uk
In June 2014, Middleton70 said about Mercure Bolton Georgian House Hotel
Stayed here yet again, this time for 3 nights and the final night with my elderly mother. We asked for her to be next door and they obliged. Breakfast could be warmer but the quality and choice very good for a 3*hotel. Pool very good, very clean. Good car park, near the motorway but very quiet. There were 3 weddings on the Saturday evening but as we asked for the bedrooms to be on the 2nd floor we did not hear anything. Excellant check in and all the staff very obliging.
Source: tripadvisor.co.uk
In June 2014, Sean M said about Mercure Bolton Georgian House Hotel
Obviously competition is a massive challenge for any business and absolutely this is the case with Hotels.
With the Mecure there are lots of great things with some being more powerful than others (all positive);
• ‘The little touches’- changes to the please do not disturb signs are fantastic, as in really bespoke. ‘I am awake so please make up my room’
• The food is great and I have never been disappointed throughout my stay- I have had the Curry 5 times!!!
• Now this point is the one that massively impacts the differentiation element (as per above in relation to competition)- The general manager is incredibly approachable and most importantly always does his best for his guests.
• When you have staff like the guys who work on teh bar (wont name names!) you move away from the competition very quickly and what I mean by that is the knowledge of the products, the attentiveness, professionalism and essentially great customer service which is not the norm unfortunately more the exception. These guys have this and more.
Almost done :)
It is the above that are the ‘defining moments’ and they directly influence whether a customer returns or does not
The whole team are great.
With the Mecure there are lots of great things with some being more powerful than others (all positive);
• ‘The little touches’- changes to the please do not disturb signs are fantastic, as in really bespoke. ‘I am awake so please make up my room’
• The food is great and I have never been disappointed throughout my stay- I have had the Curry 5 times!!!
• Now this point is the one that massively impacts the differentiation element (as per above in relation to competition)- The general manager is incredibly approachable and most importantly always does his best for his guests.
• When you have staff like the guys who work on teh bar (wont name names!) you move away from the competition very quickly and what I mean by that is the knowledge of the products, the attentiveness, professionalism and essentially great customer service which is not the norm unfortunately more the exception. These guys have this and more.
Almost done :)
It is the above that are the ‘defining moments’ and they directly influence whether a customer returns or does not
The whole team are great.
Source: tripadvisor.co.uk
In June 2014, Jenny O said about Mercure Bolton Georgian House Hotel
We found all the staff extremely pleasant, polite and very helpful.
We were served by Rob in the restaurant who was friendly, approachable very and attentive to our needs. The food was excellent and the room was very clean and comfortable.
The only down side was the inconsiderate wedding party who occupied a large part of the hotel and woke us up at 3 am slamming doors and speaking very loudly outside our room.
However all in all we found everything lived up to the Mercure satisfaction guarantee and we will not hesitate to stay again in the future. May check if there is a wedding next time though!
Thank you.
We were served by Rob in the restaurant who was friendly, approachable very and attentive to our needs. The food was excellent and the room was very clean and comfortable.
The only down side was the inconsiderate wedding party who occupied a large part of the hotel and woke us up at 3 am slamming doors and speaking very loudly outside our room.
However all in all we found everything lived up to the Mercure satisfaction guarantee and we will not hesitate to stay again in the future. May check if there is a wedding next time though!
Thank you.
Source: tripadvisor.co.uk
In June 2014, Colin S said about Mercure Bolton Georgian House Hotel
Staff very nice, food good with a welcoming atmosphere. Rooms starting to show their age but still clean and well maintained. rooms along the front of the building south facing, gathering heat when sunny, no air-conditioning and very busy and noisy road if you open the window. Traffic starts around 4.00am. The pool and gym are open to the general public so pool fills with children and observing parents after school. The gym is very good, plenty of equipment, good size with separate exercise area which hosts regular fitness classes.
Source: tripadvisor.co.uk
In July 2014, NeilS1066 said about Mercure Bolton Georgian House Hotel
I have visited The Georgian House Hotel on a number of occasions. It is a sound, good value-for-money hotel but what makes it special is the friendliness of the staff. My wife and I spent two nights at the hotel recently and our previous impressions were confirmed. Everyone we met - from the waiter in the restaurant and the breakfast staff to the bar assistant and receptionists - was very pleasant, cheerful, courteous and helpful. Again, thank you for doing your very best to make our stay as pleasant as possible.
Source: tripadvisor.co.uk
In July 2014, polybear01 said about Mercure Bolton Georgian House Hotel
I've been staying at the mercure on numerous occasions for a number of years now, whilst on business. It's always been my hotel of choice in the area - I prefer it to the one at the footie stadium down the road. Breakfast is well organised, very fast and with good choice of nice food; I've never tried the restaurant but the bar meals are fine. There's a pool etc., plenty of good parking, good restaurants within 5 minutes drive away, close to the motorway ( but no noise). Rooms are always clean as well.
Any downsides? Complementary bikkies in every room would be nice (they're only in the upgraded rooms); I also think the telephone charges are excessive also (charging £2 to connect to a freefone 0800 number being the worst example). The free wifi is a plus point, and seems to work well in the three separate rooms I've had in the past two weeks, as well as the bar area.
One of the best things about the hotel is that all the staff come across as genuinely friendly and helpful - I've never experienced any hint of the "plastic smile" which is often the case at many of the big chain hotels I've stayed in over the years. Recommended :)
Any downsides? Complementary bikkies in every room would be nice (they're only in the upgraded rooms); I also think the telephone charges are excessive also (charging £2 to connect to a freefone 0800 number being the worst example). The free wifi is a plus point, and seems to work well in the three separate rooms I've had in the past two weeks, as well as the bar area.
One of the best things about the hotel is that all the staff come across as genuinely friendly and helpful - I've never experienced any hint of the "plastic smile" which is often the case at many of the big chain hotels I've stayed in over the years. Recommended :)
Source: tripadvisor.co.uk