Local Reviews
In July 2025, Susan N said about Mercure Dunkenhalgh Hotel & Spa
Had a wonderful stay at the Dunkenhalgh the reception staff very welcoming room was really big and bed comfy and the setting of the hotel ground is stunning
The staff in the bar and dining room where amazing nothing was too much trouble they waited on us when needed but also gave us space to relax and enjoy the superb food all staff were happy to chat when they thought it was appropriate to really friendly welcoming group
I am quiet a fussy eater plus Diabetic
The kitchen staff were very accommodating with the menu happy to adjust meals to my liking and needs it certainly did make the whole holiday an absolute joy we look forward to seeing everyone again
The staff in the bar and dining room where amazing nothing was too much trouble they waited on us when needed but also gave us space to relax and enjoy the superb food all staff were happy to chat when they thought it was appropriate to really friendly welcoming group
I am quiet a fussy eater plus Diabetic
The kitchen staff were very accommodating with the menu happy to adjust meals to my liking and needs it certainly did make the whole holiday an absolute joy we look forward to seeing everyone again
Source: tripadvisor.co.uk
In July 2025, Catriona M said about Mercure Dunkenhalgh Hotel & Spa
Folng on from a review LandsBritupNorth left almost 2 years ago, I can assure prospective guests that nothing has been improved. The hotel is dirty in areas , shabby and in need of renovation. The carpets through stairs and landing are stained. General feeling of grubbiness. The receptionist was slow and incompetent. The queue was getting impatient and eye-rolling to each other. We stayed for our daughter's wedding, which fortunately was NOT held here. The only saving grace was the attentive and friendly staff at breakfast.
Source: tripadvisor.co.uk
In August 2025, Tanya K said about Mercure Dunkenhalgh Hotel & Spa
Chloe from the restaurant was absolutely amazing she went above and beyond for us and made sure my stay was comfortable and we was happy I couldn’t of been happier with her service she deserves more than 5***** lovely girl very friendly with Brilliant customer service skills very bubbly and kind honestly she’s a star to the team thank you very much Chloe for going out your way to make my stay comfortable
Source: tripadvisor.co.uk
In August 2025, anne c said about Mercure Dunkenhalgh Hotel & Spa
Ursula in the restaurant at breakfast was rushed off her feet , but never stopped smiling and looking after a full restaurant of clients. She was so polite and helpful and a credit to the hotel.
The stay was fantastic the room 88 charming with beautiful views. The food last night on the function was excellent. The chef made the best butter pie.
Over all the stay was amazing
The stay was fantastic the room 88 charming with beautiful views. The food last night on the function was excellent. The chef made the best butter pie.
Over all the stay was amazing
Source: tripadvisor.co.uk
In August 2025, Odyssey52856997201 said about Mercure Dunkenhalgh Hotel & Spa
A very pleasant stay. Our room was spacious and equipped to an acceptable standard. The staff were approachable and helpful.
Source: tripadvisor.co.uk
In August 2025, raymond s said about Mercure Dunkenhalgh Hotel & Spa
we went with Crosskeys coach company from the 18th to 22nd august. and met and greeted by Neil, and taken to our room 108 by Lily who was very helpful, as i was pushing my wife in her wheelchair. the room was spacious clean and tidy. only downside was the toilet seat as it was too low for my disabled wife, to get down on to it. also could do with a hand rail to get out the shower. apart from that no complaints, the bed was comfortable and it was so quiet and peaceful. the cleaners came in each day to clean and leave clean towels.
the staff both at breakfast and dinner were good and helpful and friendly, and Lily and Daneille went out there way to help us at all times at dinner . as did many others the food was good and well cooked and if there was anything we didn't like they would ask the chef to change it, which he did.
the staff at the bar again all helpful and friendly and made us welcome.
Hopefully we will go back again one day and i would recommend this hotel, in a lovely part of Blackburn. no complaints from us.
with 3 coaches and other guests it was busy but all staff coped well
thank you all for making our stay a pleasant one.
the staff both at breakfast and dinner were good and helpful and friendly, and Lily and Daneille went out there way to help us at all times at dinner . as did many others the food was good and well cooked and if there was anything we didn't like they would ask the chef to change it, which he did.
the staff at the bar again all helpful and friendly and made us welcome.
Hopefully we will go back again one day and i would recommend this hotel, in a lovely part of Blackburn. no complaints from us.
with 3 coaches and other guests it was busy but all staff coped well
thank you all for making our stay a pleasant one.
Source: tripadvisor.co.uk
In August 2025, Anita G said about Mercure Dunkenhalgh Hotel & Spa
My sister and I stayed for 4nights as part of a coach party, the room was lovely and clean and spacious the staff were polite and friendly, the food was delicious and given plenty of choice the hotel inside and out is beautiful, and we made use of the gym and spa which was a added bonus. I would definitely recommend a stay at the Dunkenhalgh hotel and spa, thank you for a great stay,
Source: tripadvisor.co.uk
In August 2025, Warren R said about Mercure Dunkenhalgh Hotel & Spa
Had a very pleasant stay at The Dunkenhalgh for one night. Rooms were clean and large. All staff were friendly. We ate at the hotel’s restaurant and the food was nice although menu rather limited. A very helpful staff member called Isabel offered to bring us the bar menu to increase our choice and this was particularly well received by my daughter who is somewhat fussy. Had a good night’s sleep - our rooms were well away from a wedding reception that was taking place and were therefore nice and quiet. Short relaxing break - just what we needed.
Source: tripadvisor.co.uk
In August 2025, Jane P said about Mercure Dunkenhalgh Hotel & Spa
We were on a coach holiday.
The bedrooms were spacious and very clean. Tea and coffee available and more given when asked. The toiletries were quite good.
Reception staff were always polite and very helpful and on hand throughout the day and night.
The restaurant staff were amazing and rushed off their feet. however not the food! The evening meal arrived cold on several occasions, which considering we were asked to choose the night before what we required the following night, there isn't really an excuse food food not to be hot. Also not any organisation on giving out the meals - just staff wandering around asking who has ordered what and considering the ages of some of the coach they more likely just didn't hear them! In fact I would say the food was poor quality.
In fact I felt sorry for the staff trying to manage something so unorganised and managing to be polite and considerate at the same time.
The bedrooms were spacious and very clean. Tea and coffee available and more given when asked. The toiletries were quite good.
Reception staff were always polite and very helpful and on hand throughout the day and night.
The restaurant staff were amazing and rushed off their feet. however not the food! The evening meal arrived cold on several occasions, which considering we were asked to choose the night before what we required the following night, there isn't really an excuse food food not to be hot. Also not any organisation on giving out the meals - just staff wandering around asking who has ordered what and considering the ages of some of the coach they more likely just didn't hear them! In fact I would say the food was poor quality.
In fact I felt sorry for the staff trying to manage something so unorganised and managing to be polite and considerate at the same time.
Source: tripadvisor.co.uk
In August 2025, q h said about Mercure Dunkenhalgh Hotel & Spa
Lovely stay at the sink from start to finish staff couldn’t do enough a special mention to samueal front of house recognised us a frequent guests and upgraded us,also special mention to mr aziz from the breakfast bar really professional.would say the rooms were adequate and the spa facilities nice extra touch to relax by the pool we can’t comment on the food as we are out in the evening thanks again to all staff at the dunk keep up the good work
Source: tripadvisor.co.uk