Local Reviews
In March 2024, Curious38469495903 said about Mercure Dunkenhalgh Hotel & Spa
I have massages and facials regularly, but struggle to relax. The lovely Emma was that good that I nearly fell asleep for the first time. What a credit she is to your hotel. The blonde lady on reception upon entering was fantastic also, showing me around and what's what. A great day and good value with the offer they have on. Thanks again Emma
Source: tripadvisor.co.uk
In March 2024, Bethany J said about Mercure Dunkenhalgh Hotel & Spa
We had a spa afternoon here today and it was lovely.
The staff are very friendly and knowledgeable. They are approachable and welcoming.
The afternoon tea was lovely, the only criticism I have is that you get one pot of tea provided and after that you have to pay. But one pot of tea was to share between two people and made me and my mum one small mug each. I think maybe this should be a pot of tea each rather than to share. You get a glass of juice on arrival also. The afternoon tea had varies small deserts, various sandwiches and fresh scones with jam and cream.
The spa was basic but lovely and not overcrowded.
We really enjoyed the marin back massage. It was lovely and they even had a room to accommodate two people. So me and my mum had a joint treatment which was nice. The therapists were lovely and welcoming. They were great and the products smell and feel amazing.
I look forward to returning soon with my partner this time.
The staff are very friendly and knowledgeable. They are approachable and welcoming.
The afternoon tea was lovely, the only criticism I have is that you get one pot of tea provided and after that you have to pay. But one pot of tea was to share between two people and made me and my mum one small mug each. I think maybe this should be a pot of tea each rather than to share. You get a glass of juice on arrival also. The afternoon tea had varies small deserts, various sandwiches and fresh scones with jam and cream.
The spa was basic but lovely and not overcrowded.
We really enjoyed the marin back massage. It was lovely and they even had a room to accommodate two people. So me and my mum had a joint treatment which was nice. The therapists were lovely and welcoming. They were great and the products smell and feel amazing.
I look forward to returning soon with my partner this time.
Source: tripadvisor.co.uk
In March 2024, NicolaMorris120 said about Mercure Dunkenhalgh Hotel & Spa
Wow we have just been spoilt rotten on our recent trip for my friend’s 40th birthday! Upon arrival we were upgraded to a more nicer room, then inside the room was yummy dessert and written on the mirror ‘happy 40th’ . Then at dinner and breakfast we were given glasses of fizz to celebrate!
We had a lovely spa too with 2 facials and dinner, bed and breakfast and late check out at 12. Totally worth the money for the comfort of the stay and attention to details making us feel so special all of our stay! Definitely recommend if you want a spa hotel that not going to break the bank but it still beautiful in fantastic surroundings! Thank you so much to all the welcoming and friendly staff!
We had a lovely spa too with 2 facials and dinner, bed and breakfast and late check out at 12. Totally worth the money for the comfort of the stay and attention to details making us feel so special all of our stay! Definitely recommend if you want a spa hotel that not going to break the bank but it still beautiful in fantastic surroundings! Thank you so much to all the welcoming and friendly staff!
Source: tripadvisor.co.uk
In March 2024, Jaker B said about Mercure Dunkenhalgh Hotel & Spa
Was great service, especially from Jess very helpful and an asset to Mercure!
She helped me out a lot and appreciate the kindness and would love for her to be acknowledged by others.
Need more people like this working here, appreciate it!
Thanks, Jake
She helped me out a lot and appreciate the kindness and would love for her to be acknowledged by others.
Need more people like this working here, appreciate it!
Thanks, Jake
Source: tripadvisor.co.uk
In March 2024, Harry W said about Mercure Dunkenhalgh Hotel & Spa
Had a great stay changed room at first which was quick due to Jess and her great knowledge on reception, she seemed like a great person and great employee
The pool and spa was clean and very relaxing I would recommend this hotel if your staying in the Blackburn area !
The pool and spa was clean and very relaxing I would recommend this hotel if your staying in the Blackburn area !
Source: tripadvisor.co.uk
In March 2024, Heather B said about Mercure Dunkenhalgh Hotel & Spa
Lovely hotel nice room with a large bed. Breakfast was nice but the evening meal a bit of a let down. Starters were ok but not much choice on the mains for us, we would have had fish and chips or the pie and chips but both nights they had run out of them. Friday night we had a very long wait between courses because they were short staffed but Saturday night was much better. Desserts were ok to. It’s a shame the restaurant lets this hotel down.
Source: tripadvisor.co.uk
In March 2024, Jen D said about Mercure Dunkenhalgh Hotel & Spa
My daughter and I are currently on a one night stay and have enjoyed some very relaxing drinks in the bar. Thank you so much to Mal and Liam. Nothing was too much trouble! They also showed so much support for the rest of their team. Exceptional service.
Source: tripadvisor.co.uk
In March 2024, Heather D said about Mercure Dunkenhalgh Hotel & Spa
Beautiful hotel rooms. We ate at the bar, and Mal and Liam were so accommodating, engaging and polite. It is clear they are great with all customers as it was very busy but there was a calm environment and everyone seemed satisfied. It was so lovely to see them training up new staff in a supportive way too!
Source: tripadvisor.co.uk
In April 2024, debra hirst said about Mercure Dunkenhalgh Hotel & Spa
Stayed over Easter bank holiday , initial impression good , staff friendly and very helpful . Room was lovely & clean , bed comfy stayed in an executive room very spacious with a lovely country view. However the big let down was the food . Overpriced bar snacks , had a tuna & red onion sandwich- no red onion on it & standard white bread - it was shocking and a few people complained . We had evening meal included in our package - first night we ate there and again food was shocking & cheaply made - the 2nd night we ate at a local restaurant even though we had paid to eat at the hotel we couldn’t face another disappointing meal . Breakfast was average . Such a shame because food is a big part of your stay . We wouldn’t come back .
Source: tripadvisor.co.uk
In April 2024, Ros F said about Mercure Dunkenhalgh Hotel & Spa
My daughter and I stayed one night in a privilege room, it was spacious, clean, very comfortable and quiet, a birthday treat was waiting for me in the room, nice touch.
Staff in the bar were attentive during for our evening drinks and we ordered food in the bar as restaurant was full. Food is expensive for what you get, but we thought the quality was good. (Not 5star but good)
SPA the following day was lovely, treatments good and afternoon tea yummy!
We will be back in a couple of months when we visit family in the area.
Staff in the bar were attentive during for our evening drinks and we ordered food in the bar as restaurant was full. Food is expensive for what you get, but we thought the quality was good. (Not 5star but good)
SPA the following day was lovely, treatments good and afternoon tea yummy!
We will be back in a couple of months when we visit family in the area.
Source: tripadvisor.co.uk