Local Reviews
In November 2022, Inspire06055633683 said about Mercure Dunkenhalgh Hotel & Spa
Had a fabulous time at the Dunkenhalgh Hotel & Spa. All the staff were very friendly especially Sam who made sure our visit was exceptional and to Catlin who made my treatment feel special. The afternoon was really good as well. Thank-you.Spa
Source: tripadvisor.co.uk
In November 2022, Maisie B said about Mercure Dunkenhalgh Hotel & Spa
We had such a fab stay at the Mercure. The staff were all so lovely and accommodating and we felt really at home. It was our anniversary and they went above and beyond to make us feel so special. Completely amazing deal and totally worth every penny. The wait staff especially Sara were really kind and helpful. Thank you Mercure Staff ❤️
Source: tripadvisor.co.uk
In November 2022, Lynne C said about Mercure Dunkenhalgh Hotel & Spa
From arrival to departure fantastic.. welcomed with a upgrade room... which was warm and comfy.. Great showers... complimentary pop and water in fridge... just putting Christmas decorations up that looked wonderful... food 3 course meal.. something for everyone... waitress Sara did great job.. friendly and helpful.. even did us coffee liquor end of the meal 😋.. breakfast eat as much as you like.. again lovely friendly man think manager.. everything hot... hotel spotless... big car park.. just log no plate at reception then free... spa
enjoyable.. swimming pool could have been a little warmer.. definitely return...
enjoyable.. swimming pool could have been a little warmer.. definitely return...
Source: tripadvisor.co.uk
In November 2022, Mandy B said about Mercure Dunkenhalgh Hotel & Spa
greeted by the grumpiest receptionist, she had no customer service skills. the food was average, the hotel corridors smelled musty, the rooms were nice and clean, the breakfast waitress refused to get my friend some iced water, until she realised she was in a wheelchair, really disappointed wouldn’t return or recommend
Source: tripadvisor.co.uk
In November 2022, Paul T said about Mercure Dunkenhalgh Hotel & Spa
Arrived and lovely reception staff.
Room was very basic despite being executive.
Went to restaurant and food was average at best.
£28 for a sirloin steak that arrives cold, come back 5 minutes later marginally better. Was very well done despite ordering medium.
Like most Mercures look great but rarely impress.
Staff were very nice indeed.
Room was very basic despite being executive.
Went to restaurant and food was average at best.
£28 for a sirloin steak that arrives cold, come back 5 minutes later marginally better. Was very well done despite ordering medium.
Like most Mercures look great but rarely impress.
Staff were very nice indeed.
Source: tripadvisor.co.uk
In November 2022, Sue H said about Mercure Dunkenhalgh Hotel & Spa
We had a wonderful stay at Mercure Blackburn Dunkenhalgh Hotel and Spa, thanks to the incredible staff.
Starting with friendly and welcoming Reception through to Allison in housekeeping, Aziz who looked after us so well at breakfast, the restaurant at night was professionally run by Krishna but the shining star who will have a great future in hospitality is Amanda. For someone so young she was superb. The only area that let this hotel down was the staff in the Spa Pool. They were so busy talking and laughing amongst themselves that I was an inconvenience to them when I arrived. I was not helped, given any instruction as to where the change room, locker room was etc and after a swim we attempted to walk out when a male staff member almost knocked me over by bowling through the door, never apologised but once again, laughing and carrying on with the girls on the counter. Despite this down side, would most definitely return thanks to the majority of the staff.
Starting with friendly and welcoming Reception through to Allison in housekeeping, Aziz who looked after us so well at breakfast, the restaurant at night was professionally run by Krishna but the shining star who will have a great future in hospitality is Amanda. For someone so young she was superb. The only area that let this hotel down was the staff in the Spa Pool. They were so busy talking and laughing amongst themselves that I was an inconvenience to them when I arrived. I was not helped, given any instruction as to where the change room, locker room was etc and after a swim we attempted to walk out when a male staff member almost knocked me over by bowling through the door, never apologised but once again, laughing and carrying on with the girls on the counter. Despite this down side, would most definitely return thanks to the majority of the staff.
Source: tripadvisor.co.uk
In December 2022, Sharples123 said about Mercure Dunkenhalgh Hotel & Spa
Another fab stay with the girls on our Annual spa stay …. Treatments fabulous !!!
Staff have been fab …. Suzanne and the team in the spa was brilliant. And the staff in the restaurant were very accommodating. Krishna and Aziz always makes us feel welcome, and this evening Shailesh from start to finish amazing service…..
Staff have been fab …. Suzanne and the team in the spa was brilliant. And the staff in the restaurant were very accommodating. Krishna and Aziz always makes us feel welcome, and this evening Shailesh from start to finish amazing service…..
Source: tripadvisor.co.uk
In December 2022, Vicky M said about Mercure Dunkenhalgh Hotel & Spa
Excellent stay. Lovely room and fantastic 3 course meal in the restaurant. The staff were a credit and made us feel very special. Breakfast was fabulous too. Special thanks to Nicola for her great communication and Amanda in the restaurant for making this such a lovely trip. Merry Christmas to you all.
Source: tripadvisor.co.uk
In December 2022, chazahb said about Mercure Dunkenhalgh Hotel & Spa
We purchased the spa & tea for two offer and we can't wait to come back! Fantastic spa facilities especially the sauna, wet room and the calming room which were spotlessly clean & modern. We even got to join in on an aerobic lesson in the pool for free which was an added bonus! A lovely staff member called Anne was so incredibly helpful and showed us all around the facilities. She provided us with exceptional service throughout our day. The tea, sandwiches and cakes are delicious and the changing rooms are also very spacious. We spent all afternoon here and can't wait to come back, exceptional value for money!
Source: tripadvisor.co.uk
In December 2022, davmc50 said about Mercure Dunkenhalgh Hotel & Spa
We have just returned from the Mercure Dunkenhalgh Hotel were we stayed for a couple of days. We took full advantage of the spa facilities which were excellent my skins never felt so soft...we also ate in the hotel on both nights and the food was very nice as were the waiting on staff especially Shailesh who was very helpful.
Source: tripadvisor.co.uk