Local Reviews
In July 2022, Richard Holness said about Mercure Dunkenhalgh Hotel & Spa
My partner and I stayed here for two nights as part of our honeymoon. The room was lovely with a huge comfortable double bed. The buffet style breakfast was excellent value for money in a lovely restaurant area, the breakfast manager Aziz greeted and sat us promptly and was warm and funny. On our second night the Bar till broke down so the two staff on shift Chris and joe both had to work twice as hard as usual and did so without so much as a crack in their professional courtesy or care for their customers. The pool area was lovely and clean with excellent private shower facilities. Definitely going to visit this place for future anniversaries
Source: tripadvisor.co.uk
In July 2022, judithpearson321 said about Mercure Dunkenhalgh Hotel & Spa
Stayed in courtyard. Room excellent and extremely well cleaned. Nice selection of tea and coffee plus biscuits. Evening meal booked on 2 courses for £15 delicious as was the breakfast full English or continental. Good value in a lovely hotel in beautiful setting.
Source: tripadvisor.co.uk
In August 2022, Gemma C said about Mercure Dunkenhalgh Hotel & Spa
The building is ancient and stunning, felt very special. Internally it’s good but there are some age fixes and injuries that need dealing with. Window frames very tired and not sound proof at all and hard to close. Huge hole in the wall behind my door for some reason. Furniture lovely. Bathroom very nice and a marvellous shower with plenty of heat and power.
Breakfast was fresh and tasty. Not covered in oil as some are. Service was very friendly and every member of staff I met seemed happy to be there. Chris on the bar the first night (31.7) and breakfast the next morning (1.8) was a delight. Very friendly, very attentive, not intrusive though which was exactly right. The ladies serving during breakfast were very friendly and happy to help made it a pleasant and relaxed breakfast.
I look forward to staying again and getting to use the spa facilities next time.
Breakfast was fresh and tasty. Not covered in oil as some are. Service was very friendly and every member of staff I met seemed happy to be there. Chris on the bar the first night (31.7) and breakfast the next morning (1.8) was a delight. Very friendly, very attentive, not intrusive though which was exactly right. The ladies serving during breakfast were very friendly and happy to help made it a pleasant and relaxed breakfast.
I look forward to staying again and getting to use the spa facilities next time.
Source: tripadvisor.co.uk
In August 2022, Alan H said about Mercure Dunkenhalgh Hotel & Spa
Great start to our short break got there a bit early but Semdyal was very helpful
made us feal very welcome stayed in room 213 which was immaculate with every mod con.All the staff were very friendly nothing to much trouble lovely place to visit can,t wait to return thanks.
made us feal very welcome stayed in room 213 which was immaculate with every mod con.All the staff were very friendly nothing to much trouble lovely place to visit can,t wait to return thanks.
Source: tripadvisor.co.uk
In August 2022, Kane said about Mercure Dunkenhalgh Hotel & Spa
This hotel is vast, so large and so many rooms, conference suites, and banqueting suites, it is spotlessly clean, the food is good, the staff can’t do enough for you, Chris and Olivia are the most attentive waiting staff I have ever come across, nothing was too much for them, upon checking out Chris was on duty and even came to our car to wish us all the best and a safe journey home, the rest of the waiting staff who served us unfortunately we didn’t get their names, but they were all amazing, we will definitely be returning to see our friends.
Source: tripadvisor.co.uk
In August 2022, Millie D said about Mercure Dunkenhalgh Hotel & Spa
The hotel in itself isn’t great, overall experience average, the best part of my dunkenhalgh experience was meeting our waiter JAMES, lovely man, excellent service. The man needs a raise for sure, he runs around this place like it’s his home! Such a friendly man and happy to help whenever necessary.
Source: tripadvisor.co.uk
In August 2022, jordan b said about Mercure Dunkenhalgh Hotel & Spa
5***** review for the waitor James put in maximum effort to make our stay comfortable and put his all into supplying a top quality service.
Always friendly and goes out the way to explain the menu and provide what is needed.
Always friendly and goes out the way to explain the menu and provide what is needed.
Source: tripadvisor.co.uk
In August 2022, Harry E said about Mercure Dunkenhalgh Hotel & Spa
The waiter James was amazing. He always puts 100% in every night I’ve stayed here. Also very friendly and goes above and beyond. Always pulls the perfect pint. Polished shoes, nicely gelled hair, and smartly dressed.
Source: tripadvisor.co.uk
In August 2022, Ronnie M said about Mercure Dunkenhalgh Hotel & Spa
My stay at the Dunkenhalgh was amazing, 5 star food, James took the appropriate measures to meet my allergen needs. Most of the other waiters/waitresses were extremely dull however James made me feel a lot better with the attention he payed to the quality of my meal, man deserves a pay rise definitely a great asset to Accor hotels. My actual stay in the hotel was mid
Source: tripadvisor.co.uk
In August 2022, meloney H said about Mercure Dunkenhalgh Hotel & Spa
Had a wonderful stay with my husband at the Dunkenhalgh, Sally made sure the room was nicely made up for our 6year old. Rebekah, Chris and Regan were all very attentive during service that evening at dinner.
Source: tripadvisor.co.uk