Local Reviews
In March 2022, Victoria C said about Mercure Dunkenhalgh Hotel & Spa
We stayed at the dunkenhalgh 3 nights. The beds where very comfortable and rooms very clean and tidy, just a bit disappointed about paying so much and no robes in the wardrobe. On our last day we decided to have afternoon tea, presented beautifully, but cheap products used and bought in charged at premium prices. Dined in the cameo restaurant, and although the breakfast was amazing I can not say the same for our evening meal, again things bought in but charged at home made prices, also the menu seemed a bit confused not to sure on wether it was lunch or dinner. In all our stay was great we will definitely be going back and dinning the cameo resaurant again as everybody can have an off day. The staff are amazing shout out to Emily on reception, Aziz in the cameo restaurant, flynn the events organiser and Sam, Anne, jenna g, Andrea, and the young lady that did my French tip pedicure in the spa, you all made us feel so welcome and you all went above and beyond to make our stay memorable thankyou.
Source: tripadvisor.co.uk
In March 2022, John buchan said about Mercure Dunkenhalgh Hotel & Spa
Here for a while and the first thing that's comes over is the friendliness of staff. They do well in an environment that's busy and diverse.
Good reception staff and super fitness centre staff but the bar staff excel. My bar attendee was Elizabeth who goes the extra mile to help. Lovely pleasant woman who looked after us very well.
An old hotel in which some areas need badly refurbished but made up for through the excellent service.
Good reception staff and super fitness centre staff but the bar staff excel. My bar attendee was Elizabeth who goes the extra mile to help. Lovely pleasant woman who looked after us very well.
An old hotel in which some areas need badly refurbished but made up for through the excellent service.
Source: tripadvisor.co.uk
In March 2022, Sophie S said about Mercure Dunkenhalgh Hotel & Spa
Absolute beautiful hotel and spa.
The staff were amazing are very polite.
Especially Christopher who served us in the restaurant.
He was so helpful and a credit to your team!
Will definitely be booking to come back again.
Thank you so much for our stay.
The staff were amazing are very polite.
Especially Christopher who served us in the restaurant.
He was so helpful and a credit to your team!
Will definitely be booking to come back again.
Thank you so much for our stay.
Source: tripadvisor.co.uk
In March 2022, kayla81 said about Mercure Dunkenhalgh Hotel & Spa
Arrived yesterday on arrival looked lovely . Check in was quick . Room big and clean but view of the roof ! Never mind off we went to the pool and jacuzzi . Steam room and spa both closed so a little disappointed. Booked meal in the restaurant . Paid extra for rump steak both me an my husband had it . Husbands was nice mine was tough as old boots . Waitress informed me that there meat delivery has been hit and miss some nice cuts of meat some not so nice ??
Ordered passion fruit cheesecake off the menu with coconut ice cream to be told the only had vanilla cheesecake and no coconut ice cream again due to suppliers … take it off the menu then !
Sat in bar for a few drinks which was very reasonable prices for a hotel . Got talking to a couple who had paid £116 for dinner B&B ( same board as us ) with a free bottle of Prosecco when we paid £150 ? Makes no sense !
Ordered passion fruit cheesecake off the menu with coconut ice cream to be told the only had vanilla cheesecake and no coconut ice cream again due to suppliers … take it off the menu then !
Sat in bar for a few drinks which was very reasonable prices for a hotel . Got talking to a couple who had paid £116 for dinner B&B ( same board as us ) with a free bottle of Prosecco when we paid £150 ? Makes no sense !
Source: tripadvisor.co.uk
In March 2022, andrea m said about Mercure Dunkenhalgh Hotel & Spa
I have just returned from a lovely 2 night spa break with my lovely friends. This hotel was amazing with such lovely staff. They were happy, friendly and they could not have done enough for us. Every single member of staff had a smile on their face and the service in the spa, restaurant, reception, lets just say everywhere was perfect. It was a very special weekend for us and the staff made our weekend extra special. The rooms were impeccable and the beds were extremely comfortable. We ate at the restaurant on both nights and the food was cooked and served to a very high standard. Thank you very much for such a lovely stay 😊
Source: tripadvisor.co.uk
In March 2022, P B said about Mercure Dunkenhalgh Hotel & Spa
This hotel is absolutely amazing, the rooms were big, the beds were very comfortable indeed, the spa treatment I had was very relaxing, the whole weekend I felt relaxed, couldn't fault this place. The food was absolutely delicious, and the staff and other guests were pleasant and kind. I only wish the thermal suit was in operation as I love my steams and sauna. But overall, it was a wonderful place to come too and definitely relax as I did with the ladies I spent the weekend with.
Source: tripadvisor.co.uk
In March 2022, jojo2064 said about Mercure Dunkenhalgh Hotel & Spa
My husband and I stayed at the hotel on a inclusive meals basis.
Stylish room with robes and walk in shower, coffee machine etc.
My husband paid for a celebration package balloons, chocolates, petals on the bed.
All very lovely they even added tea lights ( battery ones ).
All these were extras so ask first as I think a large box of Milk Tray was £10 which does seem expensive.
But to be honest that’s my only complaint. The hotel is very large lots of room, grounds to walk around and a well maintained swimming pool.
The bar area is well stocked and the girl , Amy who served us is an excellent ambassador for the hotel.
I asked her about the history of the building and she gave me a complete story of the building including the fact it had a secret tunnel !
Amy was very helpful and had an extensive knowledge of the wines on offer and various cocktails, she is an asset to the hotel.
The dining room recently refurbished has a very light garden feel to it , very airy and plenty of space between tables.
The menu for the evening meal had usual classics such as fish and chips but also various steaks and chicken dishes.
We had 3 courses and throughly enjoyed it, well. Presented, fresh looking and tasting to be honest much better than we thought.
The young lady taking orders in the restaurant Sara again was very knowledgeable about the menu and I believe was the supervisor she was polite and very helpful, again an asset to the hotel.
Prices for starters ranged from £6 for soup £7 for arancini. Main courses 15.00 for steak and ale pie etc. I would recommend calling the hotel prior to your visit and ask if they will do an all inclusive meal deal, excellent value.
There was a large wedding party in the hotel but it didn’t disturb us and we could not hear anything in our room.
We throughly enjoyed our stay and would recommend for business or pleasure.
Stylish room with robes and walk in shower, coffee machine etc.
My husband paid for a celebration package balloons, chocolates, petals on the bed.
All very lovely they even added tea lights ( battery ones ).
All these were extras so ask first as I think a large box of Milk Tray was £10 which does seem expensive.
But to be honest that’s my only complaint. The hotel is very large lots of room, grounds to walk around and a well maintained swimming pool.
The bar area is well stocked and the girl , Amy who served us is an excellent ambassador for the hotel.
I asked her about the history of the building and she gave me a complete story of the building including the fact it had a secret tunnel !
Amy was very helpful and had an extensive knowledge of the wines on offer and various cocktails, she is an asset to the hotel.
The dining room recently refurbished has a very light garden feel to it , very airy and plenty of space between tables.
The menu for the evening meal had usual classics such as fish and chips but also various steaks and chicken dishes.
We had 3 courses and throughly enjoyed it, well. Presented, fresh looking and tasting to be honest much better than we thought.
The young lady taking orders in the restaurant Sara again was very knowledgeable about the menu and I believe was the supervisor she was polite and very helpful, again an asset to the hotel.
Prices for starters ranged from £6 for soup £7 for arancini. Main courses 15.00 for steak and ale pie etc. I would recommend calling the hotel prior to your visit and ask if they will do an all inclusive meal deal, excellent value.
There was a large wedding party in the hotel but it didn’t disturb us and we could not hear anything in our room.
We throughly enjoyed our stay and would recommend for business or pleasure.
Source: tripadvisor.co.uk
In March 2022, lucyrhay said about Mercure Dunkenhalgh Hotel & Spa
We had such a wonderful stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa! The staff were friendly, the hotel looks very grand from the outside and is lovely and modern on the inside (we’re trying to find the bathroom mirror for our bathroom at home!) We were especially impressed with the large flat screen TV and variety of channels. There is a pool which is free to use for guests, the steam room/sauna were out of use while we were staying but we still enjoyed having a swim. The restaurant was lovely and the adjacent bar had a great atmosphere. The car park is usually £10 a day we think but was free while we were staying. We felt really relaxed throughout our time here and although we were relatively rural and close to lots of walks, we also found lots of nearby activities to take part in such as axe throwing at Real Axe and curling at The Flower Bowl, so it was a great mixture. We would definitely return here! Thank you for a lovely stay.
Source: tripadvisor.co.uk
In March 2022, DeeFay 14 said about Mercure Dunkenhalgh Hotel & Spa
My sister and I returned yesterday from a short relaxing break at this delightful hotel. It is in an ideal position to visit historical points of interest and surrounding countryside. Facilities and service are very good as were the staff. Our room was very clean, spacious, had everything we needed including iron and board, dressing gowns and slippers and huge TV. also sitting area. Breakfast was great well cooked and ample choices. Aziz the manager gave all his guests a warm welcome and ensured breakfast was a pleasant and smooth experience. There are more places we wish to visit later in the year and will book this hotel again. Thanks to all the team it was a delightful stay.
Source: tripadvisor.co.uk
In March 2022, brucemartin111 said about Mercure Dunkenhalgh Hotel & Spa
We run lots of networking events. It's rare to experience a near-perfect event like the one we had at Mercure Blackburn Dunkenhalgh Hotel & Spa this week. Everyone at the hotel was on the ball, our niche set-up requirements were perfect when I arrived at the hotel. The venue space was perfect and worked really well. We had more guest than expected but the team saved the day by making lots more food quickly and without fuss. Special shout out to Natalie, Luke, Edwena and Lisa. We will be back next year!
Source: tripadvisor.co.uk