Local Reviews
In June 2021, Paula said about Mercure Dunkenhalgh Hotel & Spa
Would highly recommend this hotel as they have some great deals and our room was lovely for the price. We really enjoyed using the pool and gym facilities too. I paid for a food package within this booking and we really enjoyed all the meals there too. But one of the best things about our stay was a lovely young waiter called Christopher who provided a great service and looked after us so well both in the restaurant and the bar. Thanks so much for being so attentive Christopher, we loved our stay in the dunkenhalgh for our anniversary and look forward to staying with you again soon.
Source: tripadvisor.co.uk
In June 2021, sarahbridge2018 said about Mercure Dunkenhalgh Hotel & Spa
We had a fabulous stay here yesterday! My back massage was lovely, the tranquility room was lovely and relaxing, Sam & Anne were very helpful in rebooking another spa experience this morning, the swimming pool and changing rooms were clean and warm, the evening meal and service by Christopher and all staff was fantastic! The rooms are really spacious and comfortable beds. Plenty of free parking! We really enjoyed our stay and have booked to return and would definitely recommend
Source: tripadvisor.co.uk
In June 2021, q h said about Mercure Dunkenhalgh Hotel & Spa
Stayed here for birthday weekend.nice hotel clean overall and rooms very spacious beds very comfortable.breakfast was sufficient enough.spa was really nice no sauna or steam though pool was heated.big thanks to Christopher and Sara and mr aziz.would recommend to anyone.
Source: tripadvisor.co.uk
In June 2021, Cristina T said about Mercure Dunkenhalgh Hotel & Spa
My friend and I stayed for one night at this hotel and we just couldn’t recommend it enough and here’s why…
We arrived around 11am from Warwickshire and tried to checkin in the off chance that our room was ready. Being 4hrs earlier than the checkin time, the lovely receptionist on duty on Mon 21st Jun has kindly explained that although the room is not ready, she’ll kindly ask her colleagues to have this done for us, since we arrived earlier - she was ever so nice! (I’m sorry I don’t remember her name).
We had some spa treatments booked and upon arrival, a lovely lady called Anne welcomed us and checked us in for our treatments. The spa manager, Dan, came to say hi and he offered us some drinks which were served by another lovely lady called Jackie! My friend had her treatment booked on Mon afternoon and mine was booked on Tue morning. We explained to Dan that it would be ever so helpful to have both treatments on Mon afternoon, so we can go and explore the area the following morning. Not only he managed to squeeze in my treatment, but he very kindly offered us lunch, without us even having had a booking for this - how very thoughtful!! The cleanliness of the facilities, friendliness of the staff and the quality of the facilities were great too!! So nevertheless to say that our say was going from good to great so far!
After our treatments, we went to checkin to our bedroom and the receptionist from the late shift has given us a lovely welcome, booked us dinner, breakfast and explained a little bit about the hotel (unfortunately, I can’t remember her name). We went to our room, which was a beautiful large room, recently refurbished, very fresh, clean and the bed & pillows were extremely comfortable too!
We were then welcomed for dinner in the restaurant by Krishna, who showed us to our table, being very friendly and nice. Christopher then looked after us for the rest of the night and we enjoyed every part of the dinner! Krishna mentioned that all the team on duty that night were new to the hotel, but oh my God - what a fantastic job everyone is doing! Thank you to all the restaurant team!
The following morning for breakfast, we were welcomed by yet another lovely lady, called Edwena who very kindly served our tea & coffee and got us some nice fresh toast. She explained how the breakfast works at the moment and she gave us the time and space to enjoy breakfast, although someone was always on hand if we needed anything.
All in all, we had such a great stay, spa break and left feeling recharged and ready to return to the daily life!
The hotel has some fantastic staff, great facilities, looking very nice, fresh and loves following an extensive refurbishment!
We can not wait to come back and enjoy more of the northern hospitality! Thank you for a lovely break team Dunk!!
We arrived around 11am from Warwickshire and tried to checkin in the off chance that our room was ready. Being 4hrs earlier than the checkin time, the lovely receptionist on duty on Mon 21st Jun has kindly explained that although the room is not ready, she’ll kindly ask her colleagues to have this done for us, since we arrived earlier - she was ever so nice! (I’m sorry I don’t remember her name).
We had some spa treatments booked and upon arrival, a lovely lady called Anne welcomed us and checked us in for our treatments. The spa manager, Dan, came to say hi and he offered us some drinks which were served by another lovely lady called Jackie! My friend had her treatment booked on Mon afternoon and mine was booked on Tue morning. We explained to Dan that it would be ever so helpful to have both treatments on Mon afternoon, so we can go and explore the area the following morning. Not only he managed to squeeze in my treatment, but he very kindly offered us lunch, without us even having had a booking for this - how very thoughtful!! The cleanliness of the facilities, friendliness of the staff and the quality of the facilities were great too!! So nevertheless to say that our say was going from good to great so far!
After our treatments, we went to checkin to our bedroom and the receptionist from the late shift has given us a lovely welcome, booked us dinner, breakfast and explained a little bit about the hotel (unfortunately, I can’t remember her name). We went to our room, which was a beautiful large room, recently refurbished, very fresh, clean and the bed & pillows were extremely comfortable too!
We were then welcomed for dinner in the restaurant by Krishna, who showed us to our table, being very friendly and nice. Christopher then looked after us for the rest of the night and we enjoyed every part of the dinner! Krishna mentioned that all the team on duty that night were new to the hotel, but oh my God - what a fantastic job everyone is doing! Thank you to all the restaurant team!
The following morning for breakfast, we were welcomed by yet another lovely lady, called Edwena who very kindly served our tea & coffee and got us some nice fresh toast. She explained how the breakfast works at the moment and she gave us the time and space to enjoy breakfast, although someone was always on hand if we needed anything.
All in all, we had such a great stay, spa break and left feeling recharged and ready to return to the daily life!
The hotel has some fantastic staff, great facilities, looking very nice, fresh and loves following an extensive refurbishment!
We can not wait to come back and enjoy more of the northern hospitality! Thank you for a lovely break team Dunk!!
Source: tripadvisor.co.uk
In June 2021, Charles B said about Mercure Dunkenhalgh Hotel & Spa
Short Review - Overall Decent Place to Stay, food excellent, grounds excellent, staff decent, could just do with a little more money, training and help from Mercure.
Long Review - Came here with friends on a deal with Dinner and Breakfast included in an overnight stay. The hotel reception is welcoming and easy to check in, staff are pleasant. We checked in at around 3pm, our rooms were the Executive rooms and they were spacious, clean and well catered for. Views over open countryside. The bar staff have to wait on you for Covid (Nod to Christopher who was nice, welcoming and pleasant) we ordered several drinks (prices reasonable for a hotel) and enjoyed seating outside in the grounds. Early evening we went to the main restaurant for dinner and we were greeted by the Maître D' (Krishna) who was welcoming also and showed us to our table. Food was excellent, choice was great, we had Pork Belly, Fish of the day and other nice meals. All the staff are excellent in the dining room. Service in the bar was a little slow due to Covid and Customers, I think Mecure could help here with trained Bar Mangers and Staff as it was left to the Dinner Service Team.
Overall though an enjoyable stay for the money, clean, practical, good food and drinks. Would stay again. Come on Mecure invest some money.
Long Review - Came here with friends on a deal with Dinner and Breakfast included in an overnight stay. The hotel reception is welcoming and easy to check in, staff are pleasant. We checked in at around 3pm, our rooms were the Executive rooms and they were spacious, clean and well catered for. Views over open countryside. The bar staff have to wait on you for Covid (Nod to Christopher who was nice, welcoming and pleasant) we ordered several drinks (prices reasonable for a hotel) and enjoyed seating outside in the grounds. Early evening we went to the main restaurant for dinner and we were greeted by the Maître D' (Krishna) who was welcoming also and showed us to our table. Food was excellent, choice was great, we had Pork Belly, Fish of the day and other nice meals. All the staff are excellent in the dining room. Service in the bar was a little slow due to Covid and Customers, I think Mecure could help here with trained Bar Mangers and Staff as it was left to the Dinner Service Team.
Overall though an enjoyable stay for the money, clean, practical, good food and drinks. Would stay again. Come on Mecure invest some money.
Source: tripadvisor.co.uk
In June 2021, Journey607108 said about Mercure Dunkenhalgh Hotel & Spa
Delightful Room - Lady on reception was great at check in. After watching the England Match against Germany in my room I ventured down to the bar for a drink and something to eat. I was informed by Steph that I could not order food for consumption in the bar area. I asked if I could have a pizza to eat outside and I had the Covid sign (from the bar) waved about and the answer was that I was not allowed to sit outside and eat! OK I said can you please ask a member of the restaurant team to come and take an order for a Pizza? and I will finish my drink and take it to the room. Steph asked me to go to the restaurant and give my order in there. I again asked Steph to please fetch a member of the restaurant team. The young girl disappeared and came back to say that they were busy, I said well when they are not busy ask them to come over. She laughed and walked off! Customer service is totally non-existent and the staff need some serious training. What the staff don't know is that I have has a broken back and have difficulty walking and standing for too long. If I had said I really do not think that it would have made any difference - All my career in business I have travelled all over the country and these staff need some serious customer service training.
Source: tripadvisor.co.uk
In September 2025, Daydream20759995959 said about Hestercombe Gardens
As such a gloomy afternoon A cup of coffee seemed a reasonable ask at 15 35.
No the cafe had closed .
I had a glass of tap water when I asked and luckily hone not far off.I feel sorry for people who come from further afield !
All this INFO SHOULD BE UPDATED ON WEB DITE to avoid disappointment.
If the cafe is going to close at 3 30 people should have that info before visit or at least a blackboard at reception with that info.
No the cafe had closed .
I had a glass of tap water when I asked and luckily hone not far off.I feel sorry for people who come from further afield !
All this INFO SHOULD BE UPDATED ON WEB DITE to avoid disappointment.
If the cafe is going to close at 3 30 people should have that info before visit or at least a blackboard at reception with that info.
Source: tripadvisor.co.uk
In September 2025, LizandDaveBarrett said about Hestercombe Gardens
We have wanted to go to Hestercombe for a long time and finally got there today. I had already checked out the admission prices so was not surprised at the cost. Was it worth it? Yes I think so. Would I pay it again? Probably not. We stopped for lunch and thought there was a good variety of food and cost. Again though by the time you have bought lunch for two plus the admission cost it is not a cheap day out. I am glad we went when we did and wish the property all the best for whatever lays ahead.
Source: tripadvisor.co.uk
In September 2025, SandVP said about Hestercombe Gardens
We had a visitor staying with us in Taunton who could not walk far. We inquired by phone about the possibility of hiring a tramper vehicle at the site. The response could not have been more helpful, both on the phone and at the site. We hired the tramper for a couple of hours and were provided with a map of the landscape gardens showing the routes suitable for trampers. The vehicle was easy to drive and felt very stable. We were able to reach all areas of the landscape gardens in the hire period. The tramper hire was reasonably priced and allowed our visitor to enjoy the site to the full. Thank you Hestercombe.
Source: tripadvisor.co.uk
In September 2025, Jane N said about Hestercombe Gardens
The gardens are lovely but that is more than you can say for our meal in the Stables Restaurant.
We only wanted a snack so opted for the cheese and ham toastie. You imagine cheese melting inside the bread and combining with the ham. We we got was bread in the verge of being toasted ie dry, cheese that had only just started to melt with thick ham , some almost 1cm thick (more like a ham steak) stuck on the top.
My husband managed less than a quarter and I managed only slightly more. Our complaint was met with indifference as we were presented with the bill.
We only wanted a snack so opted for the cheese and ham toastie. You imagine cheese melting inside the bread and combining with the ham. We we got was bread in the verge of being toasted ie dry, cheese that had only just started to melt with thick ham , some almost 1cm thick (more like a ham steak) stuck on the top.
My husband managed less than a quarter and I managed only slightly more. Our complaint was met with indifference as we were presented with the bill.
Source: tripadvisor.co.uk