Local Reviews
In June 2025, Andy Y said about Holiday Inn Preston
We spent two nights in this hotel in one week, one as a stop over on a coach trip to Scotland, one on the return journey.
On the whole the staff were very friendly and helpful and the room was excellent, despite the captivating view of what seemed to be a bus depot.
Both breakfasts were fine with a wide choice of options, however, the evening meal left much to be desired. We had ordered chicken in a sauce with fresh vegetables. The chicken was small and very thin and dry, so much so that the edges had turned crispy, its only saving grace was the delicious sauce disguising the overcooked chicken. to be generous, this may have been the chef's intention but this was ill advised.
In addition the seemingly 'al dente' vegetables were very dry without any kind of dressing and insufficient sauce to make those palatable.
The evening meal on our second stay was of similar quality to the first. We had ordered fish in breadcrumbs with fries and mushy peas. Again, very disappointing! The breadcrumb coating was so hard that a sawing action was required to break through to a very dry (rather small) portion of fish, the fries were exactly as you would expect frozen from a supermarket, not tasty or crispy, the 'mushy peas' were very runny and more than 50% liquid, more like a low quality Pea Puree.
On both occasions we had endured an extremely long and tiring coach trip of several hours just wanting to eat and retire wishing to avoid any confrontation and being tired to complain at the time we just left the restaurant dissatisfied.
Is this the standard that all Holiday Inns work to?
On the whole the staff were very friendly and helpful and the room was excellent, despite the captivating view of what seemed to be a bus depot.
Both breakfasts were fine with a wide choice of options, however, the evening meal left much to be desired. We had ordered chicken in a sauce with fresh vegetables. The chicken was small and very thin and dry, so much so that the edges had turned crispy, its only saving grace was the delicious sauce disguising the overcooked chicken. to be generous, this may have been the chef's intention but this was ill advised.
In addition the seemingly 'al dente' vegetables were very dry without any kind of dressing and insufficient sauce to make those palatable.
The evening meal on our second stay was of similar quality to the first. We had ordered fish in breadcrumbs with fries and mushy peas. Again, very disappointing! The breadcrumb coating was so hard that a sawing action was required to break through to a very dry (rather small) portion of fish, the fries were exactly as you would expect frozen from a supermarket, not tasty or crispy, the 'mushy peas' were very runny and more than 50% liquid, more like a low quality Pea Puree.
On both occasions we had endured an extremely long and tiring coach trip of several hours just wanting to eat and retire wishing to avoid any confrontation and being tired to complain at the time we just left the restaurant dissatisfied.
Is this the standard that all Holiday Inns work to?
Source: tripadvisor.co.uk
In June 2025, Traveler52998097919 said about Holiday Inn Preston
Lovely clean room with huge bed. Good assortment of tea, coffee etc. Nice bathroom toiletries. Staff were fantastic. Especially our lovely waitress. Manager was very attentive. Evening meal was very nice but breakfast was even better - a fantastic choice of hot and cold options. All in all a very pleasant stay. Have never stayed at a Holiday Inn before but I definitely will again!
Source: tripadvisor.co.uk
In July 2025, Jo B said about Holiday Inn Preston
Stayed for one night on the way to Scotland. Reviews of the available nearby budget hotels with restaurants were mixed and most had no air-con. Staying city-centre usually means you can’t open windows, or if you do there is considerable traffic noise. As the Holiday Inn ticked that box we chose it and were pleased with our decision. Hotel is very clean, all staff were extremely pleasant and helpful. Bed comfort was average but matched the price level. Had a quick evening meal which was again fine for the price point of the hotel. Breakfast was excellent, great choice, fresh and cooked selection well cooked considering its buffet style. Overall excellent value. Yes parking is limited but we managed to get into the spaces out front, using the adjacent multi story would not have needed a problem as you can drop bags and guests at the hotel entrance first.
Source: tripadvisor.co.uk
In July 2025, Claire M said about Holiday Inn Preston
We booked a room for a single night as we were travelling for a graduation ceremony. From the moment we arrived, staff couldn’t have been more helpful and kind. Big shout out to Laura on reception who went above and beyond to help us, as we’d arrived early and needed to get changed. She was able to sort a room out for us and made us very welcome.
The room was very comfortable and will equipped for the price.
The hotel is ideally located for our visit to the University.
Parking is limited but there were a few spaces when we arrived.
Breakfast was a good hotel breakfast, plenty of choice snd a mix of hot and cold food. Staff here were also friendly and cleared plates quickly.
A very good stay and very much recommended!
The room was very comfortable and will equipped for the price.
The hotel is ideally located for our visit to the University.
Parking is limited but there were a few spaces when we arrived.
Breakfast was a good hotel breakfast, plenty of choice snd a mix of hot and cold food. Staff here were also friendly and cleared plates quickly.
A very good stay and very much recommended!
Source: tripadvisor.co.uk
In July 2025, Nida N said about Holiday Inn Preston
We had a very comfortable stay at the Holiday Inn Preston. A special thanks to Laura Lazzano, who was extremely welcoming, professional, and attentive throughout our visit. She truly made our experience exceptional.
Source: tripadvisor.co.uk
In July 2025, Sue J said about Holiday Inn Preston
The staff are all friendly and helpful. My room, the breakfast room and the bar are all good. There is parking for about 20 cars at the hotel, with public car parks close by if there is no room.
Source: tripadvisor.co.uk
In July 2025, Jerome P said about Holiday Inn Preston
Many achievements records are erased and replaced with better once.
My wife and I are in Preston at Holiday Inn to share vacation joy. We have had some very good experiences at various at Hotels all over the continents and few have been in top of the pack so far. This one joined the stack.
We arrived yesterday, and all was very good. We had issues with comfort room and shower, experienced during the night. Snag was reported to reception associate soon after dawn, she promised to resolve it right away while glancing at my walking aid -cane. But nothing happened till 1500 Hrs noon.
I had to enhance my concerns of safety concerns to the Management .
team and Manager Mr. Fekri Moussa, visited our room, apologized and promised to rectify the situation
Deputed Associate Guest Rep. Mr. Bupinder- Manager Boss in the making- to transfer to another room , who appeared at our door with new room key cards with a smile to ready to kill Smile all frustration.
Moved over , settled and we are happy.
Humans age and get wise, buildings age and rage.
Thanks M/s Fekri, Bupinder. Keep doing it.
Dinner hosts Ms. Jess and Daniel were supper sweet. Thanks all of you.
Let my friends know about you . 2more nights.
My wife and I are in Preston at Holiday Inn to share vacation joy. We have had some very good experiences at various at Hotels all over the continents and few have been in top of the pack so far. This one joined the stack.
We arrived yesterday, and all was very good. We had issues with comfort room and shower, experienced during the night. Snag was reported to reception associate soon after dawn, she promised to resolve it right away while glancing at my walking aid -cane. But nothing happened till 1500 Hrs noon.
I had to enhance my concerns of safety concerns to the Management .
team and Manager Mr. Fekri Moussa, visited our room, apologized and promised to rectify the situation
Deputed Associate Guest Rep. Mr. Bupinder- Manager Boss in the making- to transfer to another room , who appeared at our door with new room key cards with a smile to ready to kill Smile all frustration.
Moved over , settled and we are happy.
Humans age and get wise, buildings age and rage.
Thanks M/s Fekri, Bupinder. Keep doing it.
Dinner hosts Ms. Jess and Daniel were supper sweet. Thanks all of you.
Let my friends know about you . 2more nights.
Source: tripadvisor.co.uk
In August 2025, JACKIE E said about Holiday Inn Preston
Beautifully clean. Comfortable bed. Maple USB sockets. Good Food for this Type of hotel. Staff very obliging.Good place to stay
Source: tripadvisor.co.uk
In August 2025, Jennifer F said about Holiday Inn Preston
Lovely Hotel. Very friendly staff and the food was good. Only stayed one night as going to Isle of Man, but would recommend this hotel and would be happy to use again.
Source: tripadvisor.co.uk
In May 2015, Ann C said about Hestercombe Gardens
Hestercombe is a 'must visit' garden. Never disappointing and always interesting and beautiful. Our most recent visit, in early spring, provided the opportunity to walk in woods carpeted in bluebells and other wildflowers, and view butterflies in the valley of the old landscaped gardens. It was also good to enjoy the structure of the formal Jekyll/Lutyens garden, even though there were few flowers in bloom. The views from the gardens to the Vale of Taunton are superb as always. A highly recommended visit.
Source: tripadvisor.co.uk