Local Reviews
In December 2025, Paul M said about Mercure Bolton Georgian House Hotel
I've been here before - a few years ago - and it was good. This time however I'd only say it was average.
It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.
To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.
The staff we're perfectly fine - for the few brief interactions we had.
They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.
To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.
The staff we're perfectly fine - for the few brief interactions we had.
They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
Source: tripadvisor.co.uk
In December 2025, Wayne B said about Mercure Bolton Georgian House Hotel
lovely hotel — incredible value for money! Irene, the evening hostess, was outstanding. So polite, so friendly, and truly a credit to the hotel. She made the whole experience even better. Thank you for a fantastic stay!
Source: tripadvisor.co.uk
In December 2025, Kathryn H said about Mercure Bolton Georgian House Hotel
Excellent location. Staff were friendly and professional. Irene was exceptional especially with my elderly parents. Nothing was too much trouble for Irene.
Will definitely return.
Will definitely return.
Source: tripadvisor.co.uk
In December 2025, MINXY.71 said about Mercure Bolton Georgian House Hotel
My cousin and I frequently go out for a coffee and cake . None of our usual cafes were open. We decided to call into the hotel. I'm so glad we did . What a gem it is. The lounge area is gorgeous, spacious and welcoming. Irene or Eileen, The lady who greeted and served us was fabulous. Couldn't do enough for us and made us feel so welcome. They also serve my favourite coffee lavazza. We wish they had cake on the cafe menu. Such a shame because you can't beat cake and coffee. The lovely lady even went to see if she could find any mince pies for us. What a star❤️. Definitely going again with more friends and family. Please could you consider a cake or biscuit menu 🙏☕️🫖🍰🍩🍪❤️
Source: tripadvisor.co.uk
In January 2026, Brian E said about Mercure Bolton Georgian House Hotel
We have just been there for a Cream Tea experience and what a really lovely experience it was. The food and drinks were lovely and it was a nice comfy warm place. However what made it truly Awesome was our lovely "server" Irene. She'd clearly taken time to get everything set up so we were in a nice comfy spot. After that, nothing was too much trouble. So many times she surprised us with her lovely care and attention, offering and arranging so many things for us. She really did go above snd beyond to make the whole experience special. It was a pleasure meeting and chatting with her. Thank you Irene!
Source: tripadvisor.co.uk
In January 2026, Steve L said about Mercure Bolton Georgian House Hotel
The best service by the loveliest of lady manning the Bar Area, Irene is a credit to this hotel and always goes out of her way to look after me whilst working in the area, Those pots of tea are superb and always appreciated.
Source: tripadvisor.co.uk
In February 2026, Jemma P said about Mercure Bolton Georgian House Hotel
Amazing experience staff so friendly with helping with any enquiries, Abi was on the bar and helped my boyfriend with all the drinks and recommendations and took the time to explain all the drinks, most places don’t put in the time to do this but she went above and beyond to do so, the best place with the best staff :)
Source: tripadvisor.co.uk
In February 2026, Jan P said about Mercure Bolton Georgian House Hotel
A great place to stay, with friendly and helpful staff. Love the fact that this hotel still has baths! We have stayed twice after long haul flights, and soaking in a warm bubble bath was bliss!
A variety of food is available throughout the day and evening, and there is even a pool and gym.
A variety of food is available throughout the day and evening, and there is even a pool and gym.
Source: tripadvisor.co.uk
In February 2026, Traveler668141 said about Mercure Bolton Georgian House Hotel
Went for afternoon tea with my husband and was served by Irene, the cakes and sandwiches were very well presented and fresh. Irene was very attentive, friendly and made our experience very enjoyable. Would definitely recommend. Ended up taking cakes home.
Source: tripadvisor.co.uk
In March 2026, Paul N said about Mercure Bolton Georgian House Hotel
Just had a delicious afternoon tea at the Georgian House Hotel all served by the delightful Irene who was very friendly and welcoming.
Source: tripadvisor.co.uk