Local Reviews
In November 2019, Davidjohn said about Old Government House Hotel & Spa
What can you say about OGH except OUTSTANDING
Service from the moment you walk in till you go is above 5Star service
The manger in the morning at breakfast service is outstanding nothing is a problem he makes you feel so welcome as do all the staff
We had a meal from the Tennerfest menu and it was so good ( Chef the beef cheeks were the best I have ever had ) and for £20.00 for 3 courses was very good value
Breakfast the choice is very good and all cooked fresh
Without doubt one of the best hotels I have been in for service and style and I am looking to have a stay in one of the other hotels in the chain as I was so impressed
Service from the moment you walk in till you go is above 5Star service
The manger in the morning at breakfast service is outstanding nothing is a problem he makes you feel so welcome as do all the staff
We had a meal from the Tennerfest menu and it was so good ( Chef the beef cheeks were the best I have ever had ) and for £20.00 for 3 courses was very good value
Breakfast the choice is very good and all cooked fresh
Without doubt one of the best hotels I have been in for service and style and I am looking to have a stay in one of the other hotels in the chain as I was so impressed
Source: tripadvisor.co.uk
In November 2019, Jameson said about Old Government House Hotel & Spa
Made to feel welcomed as soon as you walk through the door. As for house on the hill, the old government house is huge. The decor throughout is second to none. Food was out of this world and worth a visit just to try. Room had a lovely view of the harbour and adjustable aircon to keep the room warm on these wintery nights. Would definitely stay here again when I come back to the island. Also not far from the high street and local bars and restaurants.
Source: tripadvisor.co.uk
In November 2019, James_E_Quinn said about Old Government House Hotel & Spa
I had the pleasure of staying at The Old Government House. A decadent, old-world charm oozing luxury hotel, perfectly located a top of a hill in central St Peter Port. The hotel is full of character and charm of by-gone years - with a number of differing rooms, nooks and crannies - the crown club was a highlight.
I stayed in a classic double room which was tiny. The room was on the small side - however, the bed was to die for, probably the best nights sleep I have had in a long time. Breakfast was very good, fresh and delicious which added to the overall experience, although the service was lacking in all honesty. Unfortunately, service or lack of, was a theme which is a real shame.
Would I return, absolutely. Lovely hotel, full of character and a great location. Unfortunately, the weather was horrid but will return and hopefully make use of the outside pool!
I stayed in a classic double room which was tiny. The room was on the small side - however, the bed was to die for, probably the best nights sleep I have had in a long time. Breakfast was very good, fresh and delicious which added to the overall experience, although the service was lacking in all honesty. Unfortunately, service or lack of, was a theme which is a real shame.
Would I return, absolutely. Lovely hotel, full of character and a great location. Unfortunately, the weather was horrid but will return and hopefully make use of the outside pool!
Source: tripadvisor.co.uk
In November 2019, mra1028 said about Old Government House Hotel & Spa
I was so looking forward to my trip to Guernsey and my time at The Old Government House hotel. Sadly, I have to say that my stay at this historic 5-star property fell flat. There was plenty of good, but too many little disappointments to give it a 5-star rating.
The good:
Quick response time to my inquiries before arrival
Beautiful property
Proximity to center of town
Large room
Some friendly staff (particularly one very friendly woman at the front desk)
Great massage treatment in the spa
Delicious dinner at La Brasserie
Hotel packed me a picnic lunch for my day of island exploration
The bad:
During check-in, the woman at reception repeated herself and asked me the same questions multiple times during check-in making me feel like she wasn't even listening.
Curry Room wouldn't seat me for dinner on my first night, even though they had multiple empty tables at 20:30.
My room still wasn't serviced at 15:00.
No one cleared my breakfast dishes, even though I lingered over a book at least 30 minutes after finishing.
No one to greet / seat me for my 15:00 afternoon tea reservation. When I was finally seated, I waited 20 minutes for someone to come and take an order.
No one was clearing towels at the pool, so there was no place to sit when I arrived late in the afternoon.
No pool service offered. I would expect a 5* hotel to have someone taking drink orders at the pool.
The good:
Quick response time to my inquiries before arrival
Beautiful property
Proximity to center of town
Large room
Some friendly staff (particularly one very friendly woman at the front desk)
Great massage treatment in the spa
Delicious dinner at La Brasserie
Hotel packed me a picnic lunch for my day of island exploration
The bad:
During check-in, the woman at reception repeated herself and asked me the same questions multiple times during check-in making me feel like she wasn't even listening.
Curry Room wouldn't seat me for dinner on my first night, even though they had multiple empty tables at 20:30.
My room still wasn't serviced at 15:00.
No one cleared my breakfast dishes, even though I lingered over a book at least 30 minutes after finishing.
No one to greet / seat me for my 15:00 afternoon tea reservation. When I was finally seated, I waited 20 minutes for someone to come and take an order.
No one was clearing towels at the pool, so there was no place to sit when I arrived late in the afternoon.
No pool service offered. I would expect a 5* hotel to have someone taking drink orders at the pool.
Source: tripadvisor.co.uk
In November 2012, Minnie12359 said about Old Government House Hotel & Spa
This hotel is exceptional - because of its age and history, the layout is a bit higgledypiggledy - getting to my room was an adventure. The room was spacious, spotless and cosily warm without being suffocating - the windows can be opened, which is unusual these days, but it was a bitterly cold night so I didn't bother. I laughed when I saw the room was equipped with not one, not two, but three enormous fitted wardrobes. The bedding was super - a huge bed and lovely sheets. I loved the bathroom and the l'Occitaine toiletries. My only teensy irritation was that the shower cubicle was a little small, but hey, I wouldn't complain about it. I had to leave early for a 7.00 am flight and didn't expect breakfast because that service doesn't start until 7.00 am, but they had thoughtfully prepared an urn of coffee and a tray of pastries for early bird departures. We had a super meal in the bar - menu a bit limited and pricey, as were the drinks. The staff were without exception attentive, efficient and friendly. I can't wait to go back.
Source: tripadvisor.co.uk
In December 2012, Diane I said about Old Government House Hotel & Spa
We have stayed at this hotel many times and have spent the last three Christmases here and have never been disappointed. The hotel is cosy and comfortable and the service is exceptional. Without exception the staff were friendly and helpful making our stay just perfect. We were made to feel most welcome by Harry-what a lovely man!
The beds are the most comfortable we have ever slept in and the food was superb. We can't wait for our next visit.
The beds are the most comfortable we have ever slept in and the food was superb. We can't wait for our next visit.
Source: tripadvisor.co.uk
In January 2013, Mike T said about Old Government House Hotel & Spa
A special weekend in a superb hotel.
Do try the Indian Restaurant located in the hotel. And let the chef choose wines to complement your meal ...... you won't be disappointed !
The rooms were comfortable, and while we had problems with the signal for the TV, the hotel management and staff could not be more attentive.
This was our first visit to this hotel and I am sure it will not be our last.
Do try the Indian Restaurant located in the hotel. And let the chef choose wines to complement your meal ...... you won't be disappointed !
The rooms were comfortable, and while we had problems with the signal for the TV, the hotel management and staff could not be more attentive.
This was our first visit to this hotel and I am sure it will not be our last.
Source: tripadvisor.co.uk
In January 2013, Peter J said about Old Government House Hotel & Spa
The first time we have visited Guernsey and the first time we have stayed at OGH. The Hotel is fantastic - and we have stayed at a number of five star places across Europe and the UK.
From collecting us at the airport to taking us back at the end of three glorious days -the staff at OGH where superb.
It's a great hotel -no two rooms are alike - but the cleanliness and facilities are consistently excellent. I have never known such a friendly and attentive bunch of staff -they seem to be able to read your mind and before you have even asked for something -its ready! If you are wanting a peaceful, luxurious break , fed good food , chill out in a spa -this is the place. We wanted to take the beds home-we are going back in the summer .-
From collecting us at the airport to taking us back at the end of three glorious days -the staff at OGH where superb.
It's a great hotel -no two rooms are alike - but the cleanliness and facilities are consistently excellent. I have never known such a friendly and attentive bunch of staff -they seem to be able to read your mind and before you have even asked for something -its ready! If you are wanting a peaceful, luxurious break , fed good food , chill out in a spa -this is the place. We wanted to take the beds home-we are going back in the summer .-
Source: tripadvisor.co.uk
In February 2013, TheRovingDiner said about Old Government House Hotel & Spa
Stayed in superb room for New Year. Huge bed that was very comfortable. En suite was immaculate. Staff very attentive. Price included an excellent Sunday brunch with live band. All very civilised for £188.
Source: tripadvisor.co.uk
In August 2013, Gill-Emids said about Old Government House Hotel & Spa
I would highly recommend this hotel in Guernsey. My stay for four nights was made very welcoming by the staff of the hotel. They had a professional approach to everything. The breakfast choice was superb. There was a great choice of evening meals too. The hotel is situated in an ideal location and most destinations are in walking distance.
Very good hotel for the price too.
Very good hotel for the price too.
Source: tripadvisor.co.uk