Local Reviews
In May 2018, David C said about Old Government House Hotel & Spa
The quality of the service at the OGH was among the best we have experienced anywhere in the world. The staff were truly helpful and obliging, from printing off our boarding passes to finding me a quiet room to conduct a webinar. Breakfast was amazing. Location excellent and heated pool great to come back to after a day's trekking round the islands. I visit around 50 hotels a year and the OGH is right up there in the top one per cent.
Source: tripadvisor.co.uk
In July 2019, C&H said about Old Government House Hotel & Spa
We stayed for 5 nights in June 2019 and loved the OGH. Nothing was too much trouble and the staff were all very welcoming. The receptionists were always friendly and asking if we'd had a good day. The quality of the food and the amount of choice, especially for breakfast, was exceptional. The bedrooms and the public spaces were beautifully decorated and just made it a special place to stay. I think we all need a bit of luxury and pampering in our lives at some time, and the OGH is a great place to find it.
Source: tripadvisor.co.uk
In July 2019, mrajguy said about Old Government House Hotel & Spa
5* service and the most helpful and pleasing staff. We had a great stay in a most convenient location. There was nothing the staff could not do to help and arranged and looked after us like royalty. The rooms, and in fact the whole hotel was absolutely spotless. The service was 5*. Outdoor pool was again spotless, warm and a lovely retreat after a day out on the island. The spa was ok but could do with being connected to the pool. The breakfast was amazing and the evening meals were delicious but could do with a daily special and or a bit more variation. All in all a tranquil and nice experience
Source: tripadvisor.co.uk
In July 2019, Anthony K said about Old Government House Hotel & Spa
The OGH May have 5 stars and an excellent town location but it fails to meet the luxury hotel standard. It’s good, with air conditioned rooms but just falls short. No minibars in the room and in room coffee service is still instant coffee. Room service menu very limited and staff taking orders hardly speak English. An order of scrambled eggs with smoked salmon arrived as a smoked salmon and avocado sandwich with a small bowl of scrambled eggs on the side!
The bars lack any atmosphere. Reception staff are not very empathetic.
The bars lack any atmosphere. Reception staff are not very empathetic.
Source: tripadvisor.co.uk
In July 2019, John L said about Old Government House Hotel & Spa
We stzyed at the OGH for our first visit to Guernsey. The stagf were excellent but the hotel does not meet the standard's required to merit 5*s.
The bedrooms are small and our room have faults that one does not expect from a high class hotel, eg mould and rust shower, damaged glass to the dressing table which was effectively a health and safety issue and a safe positioned on the top shelf of the wardrobe which made it inaccessible to any one under 6' tall. The curry house meal was good but the chicken and prawn dish was almost inedible withe prawns being overcooked which made them taste like rubber. Service in the restaurant was slow with only one person who was also taking room service orders.
The hotel has many stairs making it difficult for anyone with limited mobility.Over all a good 4* hotel that needs a lot more effort to warrant 5*
The bedrooms are small and our room have faults that one does not expect from a high class hotel, eg mould and rust shower, damaged glass to the dressing table which was effectively a health and safety issue and a safe positioned on the top shelf of the wardrobe which made it inaccessible to any one under 6' tall. The curry house meal was good but the chicken and prawn dish was almost inedible withe prawns being overcooked which made them taste like rubber. Service in the restaurant was slow with only one person who was also taking room service orders.
The hotel has many stairs making it difficult for anyone with limited mobility.Over all a good 4* hotel that needs a lot more effort to warrant 5*
Source: tripadvisor.co.uk
In May 2014, Tiffen said about Old Government House Hotel & Spa
There was a slight mix up at the original hotel we were booked into so I was a little stressed when we arrived at this hotel for one night. From the moment we arrived the staff made us feel relaxed and at home - nothing was a problem. Our room was front facing and was neat and very nicely decorated. Water was provided as was a turn down service. What a comfy bed we had also! Dinner was very nice and we stopped in the delightfully furnished lounge area for a drink before heading back the the room for bed. I must admit I don't like a shower over a bath but it seems many hotels still hold onto it - do yourself a favour and ditch them unless customers want to pay for a bath. Think of the saving on your water bill.
The hotel in smack in the centre of town. Their is valet service of you have driven.
Great hotel, great service - well done.
The hotel in smack in the centre of town. Their is valet service of you have driven.
Great hotel, great service - well done.
Source: tripadvisor.co.uk
In May 2014, carib_visitor said about Old Government House Hotel & Spa
This is what all hotels should be like! The staff are very helpful and there little extras dotted around that you don't notice until you have been there a few days. It is ideally located and the food excellent. BUT you pay for what you get. Could be a little strained if full I guess but it wasn't when we were staying. I would stay again - once I have saved up enough cash.
Source: tripadvisor.co.uk
In May 2014, BrightonRoesti said about Old Government House Hotel & Spa
The hotel has an excellent central location and the welcome is warm and genuine. Almost every member of staff seems to have the guests' comfort and convenience as his or her priority. Ask and you will receive - with a smile! My wife and I enjoyed our short stay.
Source: tripadvisor.co.uk
In May 2014, brocqie said about Old Government House Hotel & Spa
We just stayed for one night but the Hotel is really beautiful, our room had a balcony and was overlooking the sea, really spacious with lovely bathroom. The staff are really fantastic at this hotel, nothing is too much trouble and their customer service is amazing. I had a minor issue with one of our courses for our evening meal and it was dealt with superbly with mimimum fuss. When we checked out we were given handmade flapjacks for our journey home, I thought that was a really nice gesture. We look forward to coming back very soon!
Source: tripadvisor.co.uk
In May 2014, Alain P said about Old Government House Hotel & Spa
I spent 4 days for a meeting in the OGH. The staff is very friendly and makes every effort for the customers. I had a room with a stunning view on the sea. The breakfast is fantastic. Enjoy this hotel and visit Guernsey.
Source: tripadvisor.co.uk