Local Reviews
In February 2016, Richard B said about Old Government House Hotel & Spa
The old country manor feeling in the heart of St. Peter Port is attractive but the real plus for me is the personal touch from each and every team member! They are polite, friendly, helpful and they really care. I'm sure they get good training but they all have natural ability and are genuinely great people. The food and wine (I always stick with the Finlayson's) is fantastic with a great choice of starters, mains and deserts (the honeycomb ice-cream a personal favourite). The rooms are large, extremely comfortable and top quality beds and bedding ensuring a dreamy sleep. Great gym too. Currently in a sister hotel in London (Chesterfield in Mayfair) and like the OGH and the Duke of Richmond in Guernsey, the service is perfect and a reflection on how well the Red Carnation group choose great people across their locations! Thank you.
Source: tripadvisor.co.uk
In March 2016, John S said about Old Government House Hotel & Spa
I use they hotel regularly for business; it works well. The food (breakfast) is excellent, the staff pleasant and the rooms - if not the largest in the business - are very well appointed and full of charm. I like the place because it combines a sense of history with the practicalities of 21st business life.
Source: tripadvisor.co.uk
In March 2016, Nicola MK said about Old Government House Hotel & Spa
I travelled back to Guernsey for a long overdue reunion with my very good friends. I decided to book my friend and I into OGH as this place held a certain nostalgia for us. Upon arrival the room was not ready, it was mid morning so I was surprised, but I took a seat as requested, I was pretty much the only patron and no one came to offer me a drink or give me an update on the room. I had to chase several times for either, one of the biggest challenges was to find someone.
The room was ok but not the standard I would expect. I used the spa which was good, the lady who did my treatments was very good. The service we had from their long serving head of customer relations was excellent as we always remembered. It was tennerfest (an excellent time to sample the delicious fayre that the island has to offer) the menu offered by OGH was rather below par, particularly when compared to the other exciting menus on offer across the island.
I must admit that breakfast was excellent and some of the staff, those who typically had worked on cruise ships prior to taking the position, performed well.
The location is really great, being a short walk from the hotel into St Peter Port. The grounds are beautiful and on a summers day sitting outside is simply marvellous.
Red Carnation have really done nothing to enhance this property and if anything the soul of the place seems to have been a casualty of their renovation. I'll be returning to Guernsey but sadly not to the OGH.
The room was ok but not the standard I would expect. I used the spa which was good, the lady who did my treatments was very good. The service we had from their long serving head of customer relations was excellent as we always remembered. It was tennerfest (an excellent time to sample the delicious fayre that the island has to offer) the menu offered by OGH was rather below par, particularly when compared to the other exciting menus on offer across the island.
I must admit that breakfast was excellent and some of the staff, those who typically had worked on cruise ships prior to taking the position, performed well.
The location is really great, being a short walk from the hotel into St Peter Port. The grounds are beautiful and on a summers day sitting outside is simply marvellous.
Red Carnation have really done nothing to enhance this property and if anything the soul of the place seems to have been a casualty of their renovation. I'll be returning to Guernsey but sadly not to the OGH.
Source: tripadvisor.co.uk
In March 2016, JEAN-GABRIEL said about Old Government House Hotel & Spa
Charming room. before the trip the staff asked me what i w would need in the room, neck support pillow, etc + an executive car transfer from the airport. dedicated staff help me to find my place of meeting arranging taxi for me, suggesting places to visit. here you are not a room number! i forgot the cable of my computer's hard disk and they kindly mail it to my home.
Source: tripadvisor.co.uk
In July 2021, The Wightman said about Arabella's Flowers
A photograph of the flowers delivered was sent to me by the happy recipient. I ordered them online by selecting a particular arrangement from the pictures shown on the website. The picture I was sent looked nothing like the picture on the website. That said, they looked great and the birthday girl was very happy with them.
Source: google.com
In July 2021, Marcus Potter said about Arabella's Flowers
Lovely flowers for my wife’s anniversary. I think the phrase she used was ‘perfect’.
Source: google.com
In July 2021, Joan Whelan said about Arabella's Flowers
Arrived on time on the morning as requested
Source: google.com
In August 2021, Hayley Lowndes said about Arabella's Flowers
Excellent service. Same day delivery and the flowers were amazing. Will use again .
Source: google.com
In May 2011, snoopy333cat said about Old Government House Hotel & Spa
The room was lovely and spotlessly clean. Breakfasts, brasserie and afternoon tea fantastic. The Spa treatments were totally luxurious - I'm now hooked! Can't wait to go back and wallow in the lap of luxury again......................
Source: tripadvisor.co.uk
In May 2011, Kev1230_8 said about Old Government House Hotel & Spa
We have just returned from a weekend stay at the Old Government House Hotel & have to say this is probably one of the best hotels we have stayed in. We travel all around the world & have stayed in some amazing 5 star hotels & this is very muchup there with them. The staff are exceptional, from the minute you arrive you are made to feel so welcome, to anything you may need during your stay, nothing is too much trouble. The food is amazing. We were at the hotel celebrating my Father-in-laws 80th Birthday, which at breakfast one of the waiters had picked up on. During the meal that evening, the same waiter had organised & brought out a surprise birthday cake & the staff sang "Happy Birthday". This had not been prompted in anyway & goes to show the exceptional level of care & attention every member of staff puts in to there jobs. I would thoroughly recommend this hotel to anyone wanting some luxury & friendly approach during a stay in Guernsey. We are about to book again for another visit next year!
Source: tripadvisor.co.uk