Local Reviews
In January 2018, Cathy B said about Old Government House Hotel & Spa
We stay at this hotel every year, it's our home away from home. Always first class service and this year was no exception, from the minute you step through the door the staff ensure you have the warmest of welcomes and go out of their way to ensure your total comfort, the stresses and strains of life completely evaporate on entering this oasis of peace.
Elegant surroundings and excellent food, it was particularly nice to see the manager and assistant manager working alongside their staff on New Years Eve to serve the meal, they lead by example and the staff have a clear sense of purpose and appear to genuinely enjoy their work.
Elegant surroundings and excellent food, it was particularly nice to see the manager and assistant manager working alongside their staff on New Years Eve to serve the meal, they lead by example and the staff have a clear sense of purpose and appear to genuinely enjoy their work.
Source: tripadvisor.co.uk
In January 2018, Shaun S said about Old Government House Hotel & Spa
Stayed 3 nights in this wonderful 5* hotel where staff are so friendly and attentive and nothing is too much trouble.
Andi Raziya welcomed us when we arrived and gave us a tour and set the tone. Andrew, the General Manager runs an efficient, welcoming hotel and the four of us enjoyed a fun entry into 2018 with a delicious, outstanding menu. The chef is to be congratulated. The kitchen then produced an amazing brunch the next day as well and Gareth Burns led an amazing team.
The four days were relaxed. It did not matter that the weather was grey, windy and very wet because the hotel was so warm and hospitable - in the brasserie where we enjoyed our breakfasts and an excellent evening meal where particular mention should be made of the service provided by Ken and Remi, in the gin bar where Victor served us with good advice on an amazing choice of gins, in the spa, at the delightful afternoon tea with roaring fire, where Caroline was charming and helpful.
The hotel had a minor problem with our room; the hotel staff actively ensured our stay was not impaired, we were moved to a better room at their instigation. We also left some belongings behind by accident and hotel speedily contacted us to organise their safe return to us.
Andi Raziya welcomed us when we arrived and gave us a tour and set the tone. Andrew, the General Manager runs an efficient, welcoming hotel and the four of us enjoyed a fun entry into 2018 with a delicious, outstanding menu. The chef is to be congratulated. The kitchen then produced an amazing brunch the next day as well and Gareth Burns led an amazing team.
The four days were relaxed. It did not matter that the weather was grey, windy and very wet because the hotel was so warm and hospitable - in the brasserie where we enjoyed our breakfasts and an excellent evening meal where particular mention should be made of the service provided by Ken and Remi, in the gin bar where Victor served us with good advice on an amazing choice of gins, in the spa, at the delightful afternoon tea with roaring fire, where Caroline was charming and helpful.
The hotel had a minor problem with our room; the hotel staff actively ensured our stay was not impaired, we were moved to a better room at their instigation. We also left some belongings behind by accident and hotel speedily contacted us to organise their safe return to us.
Source: tripadvisor.co.uk
In January 2018, fairfaxfamily2020 said about Old Government House Hotel & Spa
We stayed 2 nights at this hotel to celebrate our Silver Wedding Anniversary. The staff were fantastic and could not have done any more for us - they made us feel truly special. The room was large and comfortable and the food and service were definitely 5* - afternoon tea is a must! The island is beautiful and we would recommend this hotel to anyone visiting Guernsey.
Source: tripadvisor.co.uk
In January 2018, Calum B said about Old Government House Hotel & Spa
This hotel is very nice and has extremely friendly staff.
However it is a bit dated but it adds to the relaxed feel of Guernsey! Therefore do not expect the same as a 5star in a major city.
Room was very comfortable and breakfast was good.
However it is a bit dated but it adds to the relaxed feel of Guernsey! Therefore do not expect the same as a 5star in a major city.
Room was very comfortable and breakfast was good.
Source: tripadvisor.co.uk
In January 2018, JanB123 said about Old Government House Hotel & Spa
We went to the OGH for 3 nights to celebrate our anniversary and the hotel were extremely attentive. Such a warm welcome upon arrival and throughout our stay, we could not fault anything, staff, food and accommodation were first class. Would thoroughly recommend this hotel.
Source: tripadvisor.co.uk
In January 2018, Helen M said about Old Government House Hotel & Spa
Fabulous hotel with superlative service that you don't get in many places around the world. This was top of its class.
Beautiful suite, everything catered for.
Delicious food and the curry room was special.
We will return
Beautiful suite, everything catered for.
Delicious food and the curry room was special.
We will return
Source: tripadvisor.co.uk
In February 2018, jackieFitz2305 said about Old Government House Hotel & Spa
We were a group of 11 that came for the weekend arriving on the Friday evening the Staff were extremely efficient on checking us all in, Unfortunately I wasn't very happy with my Sea view room as on entering it seemed a little cold this was to very high Easterly winds that appeared to be almost blowing through the windows...... So I went down to the reception and asked if I could be moved which Gareth the Duty manager kindly organised a large room on the side of the hotel which was beautiful and spacious! We dined that evening in the Brassiere which was disappointing as we had originally thought we were in the Curry room but as we were a large group and they can only seat 15 in there they put us in the Brassiere which was very chilly and being a large restaurant it didn't heat up...... All the staff which are mostly foreign were lovely helpful and friendly - all in all a lovely stay overall!
Source: tripadvisor.co.uk
In February 2018, NJC1959 said about Old Government House Hotel & Spa
We stayed for 3 nights to celebrate our 35th wedding anniversary. We had a fantastic stay at the hotel. The hotel itself is lovely, in a great position for St Peter Port and a fantastic building with great features.
What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.
The food was exceptional in the restaurant and the Curry Room.
We highly recommend OGH which lives up to its 5 star rating.
We will return.
What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.
The food was exceptional in the restaurant and the Curry Room.
We highly recommend OGH which lives up to its 5 star rating.
We will return.
Source: tripadvisor.co.uk
In March 2018, Jason E said about Old Government House Hotel & Spa
My day trip had been a disaster waiting for my 0830 flight from Southampton to finally depart at 1130. Having rushed around seeing my customers I got back to the airport and having not eaten since 0730 I was ordering food when all flights back home were cancelled!!
Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.
Feeling refreshed I came down to enjoy a curry which is one of their specialities.
The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!
In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.
In summary if you feel you need some additional level of service stay here it really took my stress away!!
Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.
Feeling refreshed I came down to enjoy a curry which is one of their specialities.
The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!
In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.
In summary if you feel you need some additional level of service stay here it really took my stress away!!
Source: tripadvisor.co.uk
In March 2018, holidaymakers4345 said about Old Government House Hotel & Spa
Most enjoyable couple of nights stay in this lovely hotel. Staff could not be more helpful and we found everything to be to the standard expected. Meals we had in the hotel were reasonably priced and could not be faulted. We would recommend this hotel to anybody.
Source: tripadvisor.co.uk