Local Reviews
In July 2016, Graham H said about Old Government House Hotel & Spa
Looking for somewhere special to celebrate our 40th Wedding Anniversary.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
Source: tripadvisor.co.uk
In July 2016, Annmarie M said about Old Government House Hotel & Spa
First visit to Guernsey. We stayed here as a family group of five, in 3 rooms, for a long weekend to celebrate my mother in law's 80th birthday. It was just perfect. We were able to organise flowers and chocolates for her room, and the staff surprised her with a cake too. She was absolutely delighted. The staff were all attentive, professional, friendly and helpful. The rooms were beautifully decorated, and felt quite luxurious. We used the restaurant for breakfast and dinner and the bar for cocktails. The food and service could not be faulted. We lazed around the swimming pool one afternoon which was so relaxing. The hotel is close to the town, easy walking distance, and is a short taxi journey to the airport. I would love to return.
Source: tripadvisor.co.uk
In July 2016, Iamarge said about Old Government House Hotel & Spa
We celebrated our 34th wedding anniversary at the OGH. On arrival, there was a bottle of Prosecco and a lovely signed card in our room, which was compact but delightfully furnished, with a great view across the swimming pool to the sea. The staff were wonderful - nothing was too much trouble - and the breakfasts were very good, with a range of different dishes, including fresh haddock. We had our anniversary meal in the curry restaurant, which is a quirky romantic candlit parlour furnished in red velvet.
The heated pool was great to relax by and swim in - even my husband, who hates cold water and won't usually swim out of doors, had a couple of refreshing dips.
We were offered a welcome drink in reception when we arrived, as our plane got in a bit early for check-in, then we were shown round by a pleasant young man called Stuart, who kindly printed out historical information about the hotel for us when he saw we were interested. In our room, towels were arranged in a heart shape and scattered with fresh flowers, which was a welcoming touch.
Every evening, a member of the housekeeping staff turned down the be quilt and brought a copy of the local daily paper and a sweet treat.
OGH is a wonderful hotel, and we will certainly return. Thoroughly recommended.
The heated pool was great to relax by and swim in - even my husband, who hates cold water and won't usually swim out of doors, had a couple of refreshing dips.
We were offered a welcome drink in reception when we arrived, as our plane got in a bit early for check-in, then we were shown round by a pleasant young man called Stuart, who kindly printed out historical information about the hotel for us when he saw we were interested. In our room, towels were arranged in a heart shape and scattered with fresh flowers, which was a welcoming touch.
Every evening, a member of the housekeeping staff turned down the be quilt and brought a copy of the local daily paper and a sweet treat.
OGH is a wonderful hotel, and we will certainly return. Thoroughly recommended.
Source: tripadvisor.co.uk
In July 2016, ARG234 said about Old Government House Hotel & Spa
We spent a lovely few days being utterly spoilt in this hotel, which coincided with our wedding anniversary. The staff were without exception charming and very helpful and we could not have been looked after more thoughtfully. The hotel is very quiet, despite being just five minutes' walk from the town, seafront and shops.
We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.
We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.
This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.
I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.
We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.
This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.
I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
Source: tripadvisor.co.uk
In July 2016, LeanderBanks said about Old Government House Hotel & Spa
This was a repeat visit for us having stayed hear on a couple of other occasions. Check is was easy. One very slight annoyance was being shown 'round the facilities off the hotel before going to our room by some chap who though it funny to embelish the tour with his own witicisms - big mistake they weren't funny and neither was he so in future keep it professional and drop the wise cracks.
When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.
Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.
Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.
Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.
Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.
Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.
Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
Source: tripadvisor.co.uk
In July 2016, David F said about Old Government House Hotel & Spa
We had a very good stay with our dog, who was made very welcome by all the staff. Staff were very friendly and service was speedy and very attentive. Room was excellent, food was good; ample portions and tasty. We had breakfast, cream tea and dinner and had no complaints.
The jacuzzis in the spa are a good idea but they felt too much like part of the gym - not a very swish room and a bit busy. But still a good way to unwind after a day traveling.
Only thing that stops it being 5star was some odd issues that, taken together, were a bit annoying: Coffee machine out of order at breakfast, no baked beans at breakfast (apparently they had run out but how does a hotel manage to run out?) and three times room service arrived minus part of the order - though fixed speedily once pointed out. Individually, nothing significant in the grand scheme of things but we were there for one night for my wife's birthday and left feeling it wasn't quite as perfect as it could easily have been if they were a bit better organised behind the scenes.
The jacuzzis in the spa are a good idea but they felt too much like part of the gym - not a very swish room and a bit busy. But still a good way to unwind after a day traveling.
Only thing that stops it being 5star was some odd issues that, taken together, were a bit annoying: Coffee machine out of order at breakfast, no baked beans at breakfast (apparently they had run out but how does a hotel manage to run out?) and three times room service arrived minus part of the order - though fixed speedily once pointed out. Individually, nothing significant in the grand scheme of things but we were there for one night for my wife's birthday and left feeling it wasn't quite as perfect as it could easily have been if they were a bit better organised behind the scenes.
Source: tripadvisor.co.uk
In July 2016, ANNE MARIE N said about Old Government House Hotel & Spa
First time to stay in this wonderful 5 star,centrally located hotel,one of the many hotels in the Red Carnation group .Also our first time to visit Guernsey which is spectacular.
The hotel staff were extremely helpful,professional,polite,pleasant and friendly.Our flight home was cancelled at the last minute and accommodation on the island would have been hard to get but one phone call to the hotel manager,Mr.Andrew Chantrell,and we were sorted immediately.He is ably assisted by the deputy manager, Gareth Byrne and together they make a great team.I often noticed them engaging with staff and guests during our stay which is rare these days.
The decor and layout of the hotel are fabulous-lots of interesting framed photos,paintings,ornaments throughout.Furniture is exquisite and public rooms most inviting.Private transportation to and from the airport arranged by the hotel was prompt and comfortable. Breakfast was a real feast.Do try the Irish Benedict-a real Gaelic twist on eggs benedict!
The heated outdoor swimming pool is most inviting and waiter service there was frequent and quick.Large jugs of fresh mint/lemon iced water are constantly available by the pool,again a rarity in hotels of this calibre.
Our bedroom was spacious and the turn-down service included a different nibble of some kind every evening-eg.sweets,biscuits etc.Toiletries are by l'Occitane,another treat.I can't wait to return!.
The hotel staff were extremely helpful,professional,polite,pleasant and friendly.Our flight home was cancelled at the last minute and accommodation on the island would have been hard to get but one phone call to the hotel manager,Mr.Andrew Chantrell,and we were sorted immediately.He is ably assisted by the deputy manager, Gareth Byrne and together they make a great team.I often noticed them engaging with staff and guests during our stay which is rare these days.
The decor and layout of the hotel are fabulous-lots of interesting framed photos,paintings,ornaments throughout.Furniture is exquisite and public rooms most inviting.Private transportation to and from the airport arranged by the hotel was prompt and comfortable. Breakfast was a real feast.Do try the Irish Benedict-a real Gaelic twist on eggs benedict!
The heated outdoor swimming pool is most inviting and waiter service there was frequent and quick.Large jugs of fresh mint/lemon iced water are constantly available by the pool,again a rarity in hotels of this calibre.
Our bedroom was spacious and the turn-down service included a different nibble of some kind every evening-eg.sweets,biscuits etc.Toiletries are by l'Occitane,another treat.I can't wait to return!.
Source: tripadvisor.co.uk
In August 2016, Katfish_7 said about Old Government House Hotel & Spa
Very nice hotel - lots of character, tastefully done, peaceful and not at all over bearing, given that it has a 5 star rating. The staff absolutely top everything off (with an odd exception) very polite, professional and efficient whilst being friendly. Finding it hard to identify anything that could add more than other reviewers have said. Dined in the Brasserie one night - food was very nicely done and as vegetarians we were catered for very well. Breakfast also nice - good selection -' take your time' type of breakfast.
Bedroom (139) was nicely done, spacious and spotlessly clean.
Location is excellent - short stroll down into the centre of St Peter Port. Overall highly recommend this hotel and its services.
Bedroom (139) was nicely done, spacious and spotlessly clean.
Location is excellent - short stroll down into the centre of St Peter Port. Overall highly recommend this hotel and its services.
Source: tripadvisor.co.uk
In August 2016, marcswitzerland said about Old Government House Hotel & Spa
On our first trip to Guernsey we stayed at the 4 star Duke of Richmond Hotel which was nice. During said stay we learned that the Old Government House Hotel is owned by the same company and therefore decided to give it a try which we did this time.
And how was the experience at the OGH? Very friendly and well trained staff from A to Z. Great location - only a few steps from the Harbour. Nicely decorated room. Cozy and clean. The Hotel has lots of charm and the breakfast room is just one of a kind or in short just fantastic. Great breakfast buffet. With the aforementioned reasons it is clear that we will be back.
Highly recommended!
And how was the experience at the OGH? Very friendly and well trained staff from A to Z. Great location - only a few steps from the Harbour. Nicely decorated room. Cozy and clean. The Hotel has lots of charm and the breakfast room is just one of a kind or in short just fantastic. Great breakfast buffet. With the aforementioned reasons it is clear that we will be back.
Highly recommended!
Source: tripadvisor.co.uk
In August 2016, PappysCorsair said about Old Government House Hotel & Spa
The Old Government House is a hotel that was built a very long time ago. It was built in 1796 as the Governor's house and then converted to a hotel in 1858.
The hotel appears to have been added to in sections over time. It has an unusual stately character that is hard to describe other than elegant,
The staff - all of them to a person - were fantastic. I had jotted down names, but the slip was lost on our way back home. They went out of their way for us in a manner I have never experienced. One example was that they took us by car to a restaurant they recommended, and then came again by car to get us from a different restaurant as the first had ignored our reservation.
The desk associate whose name I hopefully remember was Brianna. The gentleman who sat at a desk across the lobby from the fron desk was extraordinally helpful. I can not say enoug nice things about him, but I unfortunately misplaced his name. If he reads this review, I hope he knows his efforts and those of Brianna and all of the other staff were greatly appreciated.
We ate many of our meals at the hotel. Every meal was very good, breakfast, lunch and dinner. One of the evenings we had dinner, we enjoyed the piano and singing of Paul Tongs. As we had a special date we celebrated one night, he played and sang a song I requested that my wife and I really love.
Our room faced the harbor with a balcony. Showing how old world charm can be enhanced by new technology, the balcony was protected by a full width window that could be raised entirely our of view, You could also lower a screen when the window was open if insects were encountered - which they were not.
While business brought us to Guernsey, our stay at the Old Government House made it seem like a vacation.
The hotel appears to have been added to in sections over time. It has an unusual stately character that is hard to describe other than elegant,
The staff - all of them to a person - were fantastic. I had jotted down names, but the slip was lost on our way back home. They went out of their way for us in a manner I have never experienced. One example was that they took us by car to a restaurant they recommended, and then came again by car to get us from a different restaurant as the first had ignored our reservation.
The desk associate whose name I hopefully remember was Brianna. The gentleman who sat at a desk across the lobby from the fron desk was extraordinally helpful. I can not say enoug nice things about him, but I unfortunately misplaced his name. If he reads this review, I hope he knows his efforts and those of Brianna and all of the other staff were greatly appreciated.
We ate many of our meals at the hotel. Every meal was very good, breakfast, lunch and dinner. One of the evenings we had dinner, we enjoyed the piano and singing of Paul Tongs. As we had a special date we celebrated one night, he played and sang a song I requested that my wife and I really love.
Our room faced the harbor with a balcony. Showing how old world charm can be enhanced by new technology, the balcony was protected by a full width window that could be raised entirely our of view, You could also lower a screen when the window was open if insects were encountered - which they were not.
While business brought us to Guernsey, our stay at the Old Government House made it seem like a vacation.
Source: tripadvisor.co.uk