Local Reviews
In August 2015, DrGPF said about Old Government House Hotel & Spa
Brought my 88 year old father here for a few days to revisit Guernsey after coming on family holidays decades ago. Even before arrival we were made to feel welcome in the online communication with the hotel. Once we were actually there the whole staff of the hotel could not have been more helpful, or showed more attention to detail. The food and service in the restaurant was excellent, both at breakfast and in the evening. The decor and ambience of the hotel were really enjoyable. Thank you very much for a great holiday.
Source: tripadvisor.co.uk
In August 2015, Glenn T said about Old Government House Hotel & Spa
We had a one night stay here as part of a flying trip in our light aircraft. The hotel was superb in every way. But to cap it all, while we were pre- flighting the plane at the end of our trip, I realised that I had left some clothes in the hotel. I rang and asked if they could put the items in a taxi to the airport. But no, the duty manager drove to the airport with my stuff, and would take no payment! That is what I call service!! Brilliant Thank you
Source: tripadvisor.co.uk
In August 2015, Adam V said about Old Government House Hotel & Spa
We spent a week at The OGH and had an absolutely phenomenal stay. A great location Central to St Peter Port, with free valet parking, superb dining and a courtyard swimming pool that helps to melt away the stress.
The staff are top class, polite, well mannered, helpful and enthusiastic (Laura our waitress typified these high standards).
The details of the stay are impeccable, from the fresh flowers, to the mint and lime water at the pool, to the elegant cutlery in the restaurant.
If you are a well seasoned traveller I challenge you to find anywhere better.
In summary, classic elegance coupled with platinum service in a great location, that will make your stay unforgettable.
The staff are top class, polite, well mannered, helpful and enthusiastic (Laura our waitress typified these high standards).
The details of the stay are impeccable, from the fresh flowers, to the mint and lime water at the pool, to the elegant cutlery in the restaurant.
If you are a well seasoned traveller I challenge you to find anywhere better.
In summary, classic elegance coupled with platinum service in a great location, that will make your stay unforgettable.
Source: tripadvisor.co.uk
In August 2015, MaryAnneCanberra said about Old Government House Hotel & Spa
This hotel is really lovely. It has an old world charm about it. We caught the local bus from the airport into St Peter’s Port for £1 and then walked up the hill – not something to do if you have more than one bag each. The staff are very helpful and the meals we had there were lovely. It was great to relax in the bar and read the paper before dinner with the soft background live music just adding ed to the ambience. From the hotel we did some lovely walks and then when tired caught the local bus back.
We hope to return.
We hope to return.
Source: tripadvisor.co.uk
In August 2015, Karen W said about Old Government House Hotel & Spa
As you'd expect the service, cleanliness, facilities, atmosphere is excellent. The staff were friendly but professional, food (breakfast and The Curry Room) was delicious, the bedroom (room111) very comfortable with a good view of the harbour. Loved the choice of pillows and cafetierre in the room (simple things!) but less keen on the not very warm bar area (air con) and the windowless spa area.
Source: tripadvisor.co.uk
In August 2015, DebbieHertfordshire said about Old Government House Hotel & Spa
This is a well furnished 5 Star hotel only a few minutes walk into the main shopping/eating area of St Peter Port. The staff were friendly and pleasant and not overly attentive, which I liked. The queen-sized bedroom was well soundproofed, well maintained and very clean, albeit much smaller than I had expected. There was plenty of wardrobe/drawer space, plentiful towels and tea/coffee making items. Our room was at the rear with great views over the swimming pool, Castle Cornet and the sea. The buffet breakfast offered a large selection of fresh fruits, cereals, some meats and cheese, plus pastries. The cooked breakfast menu was vast and the food was good and well presented. We did not eat any other meals at the hotel as there are plenty of restaurants in St Peter Port, especially in the Old Quarter, which offer far better value and simpler menus. My travelling companion used the hotel gym twice and thought it was excellent being a regular gym user! There were some nice touches such as a turn down service in the evening, staff parked your car if required and large towels were made available on the sun loungers.
My only gripes were immediately upon booking in we were offered an upgrade to a room with a balcony for an additional £25 per night. As if we were not paying enough already! A mild inconvenience was that the receptionist insisted on taking an impression of our credit card on arrival i.e. we had to put the card in the payment machine even though no payment was taken. And we did the same on leaving, only this time the actual payment was taken. This caused us some confusion as we thought payment had been taken upon checking in.
Overall I found the hotel to be most pleasant and would definitely stay again.
My only gripes were immediately upon booking in we were offered an upgrade to a room with a balcony for an additional £25 per night. As if we were not paying enough already! A mild inconvenience was that the receptionist insisted on taking an impression of our credit card on arrival i.e. we had to put the card in the payment machine even though no payment was taken. And we did the same on leaving, only this time the actual payment was taken. This caused us some confusion as we thought payment had been taken upon checking in.
Overall I found the hotel to be most pleasant and would definitely stay again.
Source: tripadvisor.co.uk
In August 2015, Gerda A said about Old Government House Hotel & Spa
in two words....absolutely great!!!!! Every penny worth...
We pre-booked a room in June, when we came in we took the upgrade to a balcony room, and we were surprised when we got in! Just beautiful. After a trip full of B&B's, small hotels and very good and very bad guesthouse we 'landed' in the OGH....and slept for hours....
what a great experience!
Thanks for the great hospitality!!
We pre-booked a room in June, when we came in we took the upgrade to a balcony room, and we were surprised when we got in! Just beautiful. After a trip full of B&B's, small hotels and very good and very bad guesthouse we 'landed' in the OGH....and slept for hours....
what a great experience!
Thanks for the great hospitality!!
Source: tripadvisor.co.uk
In August 2015, George T said about Old Government House Hotel & Spa
Lovely room overlooking pool where my wife and I swam before breakfast and late afternoon. Great breakfast and supper. Fantastic staff in every department. Fab views across the sea.
All wonderful.
George and Jane T
All wonderful.
George and Jane T
Source: tripadvisor.co.uk
In August 2015, barrybus said about Old Government House Hotel & Spa
We stayed at this hotel for a weekend at the end of July to celebrate our Ruby Wedding Anniversary. On arrival we had been upgraded to a suite which was a very nice gesture and the room was lovely. Unfortunately the service we received on this occasion was nothing like the service we had experienced on a previous visit.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
Source: tripadvisor.co.uk
In August 2015, timmo31 said about Old Government House Hotel & Spa
Probably the best hotel in Guernsey. Its location is perfect for the town centre and the harbour.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
Source: tripadvisor.co.uk