Local Reviews
In August 2013, Deryk K said about Old Government House Hotel & Spa
My "Average" rating is not strictly accurate, as stays at this hotel can range from Poor to Excellent. The hotel need to address two issues.
The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.
The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.
The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.
The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.
The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.
The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.
Source: tripadvisor.co.uk
In August 2013, Why? said about Old Government House Hotel & Spa
I am fortunate enough to stay in many so called top hotels in different parts of the world: London, North America and Asia - and the OGH outshines them all. Quite superb. The manager, Andrew Chantrell, has created a world class hotel. The combination of quality of decor, the thought that has gone into rooms and their design and presentation, the restaurants and bars, the pleasing variety of styles and above all the staff - for example, Dave, Ken and Jozef are outstanding, as are all the reception desk staff, housekeeping and bar staff - are brilliant, they make the stay as good as it is. There is a wonderful restaurant called the Brasserie which is outstanding - there is a recurring theme here - in both food and service. Try lunch and breakfast overlooking the pool, drinks in the library - wonderful. For a stay of any sort - family, couples or business, I have not seen better, certainly not in London. The hotel is on the edge of St Peter Port, but you may not feel the need or wish to leave the hotel to go into town (although I have to say that it is a very pleasant walk). This hotel is very special. If you get a chance to go, take it. We can't wait to go back.
Source: tripadvisor.co.uk
In August 2013, Lindseyelizabeth said about Old Government House Hotel & Spa
Having stayed at OGH over the last 9 Years, I was pleased to see the level of maintenance this year was high with the exterior and public rooms looking refreshed. I was also impressed with the latest addition of the Crown Club and its facilities and the exceptionally good and reasonably priced Curry Room (formerly the Governors Restaurant). The staff were welcoming, charming and helpful. The hotel has raised its game and is exceptional. For its position, amenities and quality of food and service, I wouldn't consider staying anywhere else.
Source: tripadvisor.co.uk
In August 2013, Anne D said about Old Government House Hotel & Spa
Have just returned from an excellent 6 night stay at The OGH. Lovely room, excellent Staff & super food. The breakfast was the best we've enjoyed anywhere in the world. We were even able to breakfast in the garden on several mornings. We had lunch by the pool on two occasions; also excellent.
Source: tripadvisor.co.uk
In August 2013, JHolt2013 said about Old Government House Hotel & Spa
Wonderful few days spent at the OGH! Situated in an ideal location with lovely facilities. Very friendly, relaxing atmosphere with incredibly helpful staff - Norbert, waiter in the Brasserie Restaurant, was exceptional!! Will definitely recommend this hotel to friends and family! Look forward to returning to this impeccable hotel. Thank you very much to everyone who helped us, from the Holt and Evans family.
Source: tripadvisor.co.uk
In August 2013, MalcolmTReed said about Old Government House Hotel & Spa
Spent a great week at the Old Government House Hotel. The Staff were excellent and two minor problems were dealt with swiftly and efficiently. The Rooms are slightly small but this did not detract from the overall satisfaction of the stay.The food was excellent and the afternoon tea to die for.
Source: tripadvisor.co.uk
In August 2013, Pierre3243 said about Old Government House Hotel & Spa
Just returned from a 4 night stay at this beautifully kept hotel. We were embraced by the feeling of cosiness from the surroundings & always greeted with a pleasant smile from the staff. It's certainly the place to be for relaxation. And to ignite the day in the gym/spar..... Lovely. Peter & Brenda. :-)
Source: tripadvisor.co.uk
In August 2013, Petunia2156 said about Old Government House Hotel & Spa
What a fantastic place to stay from walking into hotel to leaving outstanding service rooms food garding swimming pool fantastic views its a must if you visiting guernsey well done every one will be going back
Source: tripadvisor.co.uk
In August 2013, Alison J said about Old Government House Hotel & Spa
We have just returned from a very relaxing 2 night stay at the Old Government House Hotel. I totally loved this hotel! The location is perfect - just a 10 minute walk from the harbour, the staff were extremely friendly and helpful, the food was excellent and the hotel was spotlessly clean and well maintained.
I would highly recommend this hotel to anyone travelling to Guernsey. I was very sorry to leave.
I would highly recommend this hotel to anyone travelling to Guernsey. I was very sorry to leave.
Source: tripadvisor.co.uk
In August 2013, Styal said about Old Government House Hotel & Spa
We have just spent eight wonderful days at this, our favourite and very special hotel. The warmth, courtesy and kindness of all the staff , together with the outstanding facilities,service and meals,which were all of the highest quality, have once again made this a memorable holiday..
This hotel is the perfect place to relax and from which one can explore the beautiful island.of Guernsey.
This hotel is the perfect place to relax and from which one can explore the beautiful island.of Guernsey.
Source: tripadvisor.co.uk