Local Reviews
In August 2013, LadyfromManchester said about Old Government House Hotel & Spa
Arrived and had to wait a couple of hours for our room, which we accepted as check out was at 11am, and we had arrived at 12. Reception promised to call us on our mobile but that never happened. After 2 hours we went back to reception and our room was ready and our suitcase was already in the room so we didn’t understand why they hadn’t called us as we had been sitting around in the hotel waiting for our room. A bit annoying.
The room was ok (room 104). But it was above the function room and although we had a couple of polite letters from the Management saying that the music would finish at 11pm, (which it did) the guests decanted themselves from the function room to the garden just outside our room, for further drinks and entertainment. Very noisy. I guess it was just the wedding season and as we stayed over from Thursday to Monday, so we couldn’t get away from the functions.
The rooms had tea making facilities, (replacement Earl Gray not being on the list obviously) and all the usual shampoo, body lotion etc. Hand held showers were fantastic for someone with long hair. Nice touch. Couldn’t get the air conditioner to work and lower the temperature, so we concluded it was on some sort of central control, opened the windows instead for a draft. Bed was very comfy.
Pool was supposed to be heated but was freezing cold, Personally I don’t mind that it was not heated until the last day. I would have liked to know what triggered the heating though. Loved the fact that the hotel provided sun protection lotions for everyone to use. Great idea. Didn’t like that people using the spa could also use the pool as one sunny day, there were not enough beds for guests. I understand the business model though. Would have preferred more beds that were adjustable and also thought it unheard of for a so called five star hotel to be unable to provide sun umbrellas when it was so hot. There is no shade around the pool, and you really can’t rustle up a sun umbrella when a guest asks you for one? Really? Well obviously not.
All the staff were fantastic. And I mean all. Outside of Dubai, this was the best service I have ever received and that is no small compliment!!!. A couple deserve a special mention, Katya in the bar who so looked after us night after night, lots of personality, we loved her. And PJ, who when he could not get a taxi for us, got the hotel car to take us to our destination on time, he was the epitome of good service. Nice to see someone take such initiative to sort a problem for a guest. Thank you for your exceptional service.
Nice hotel with lovely public rooms. Superb staff. Intend to return shortly.
The room was ok (room 104). But it was above the function room and although we had a couple of polite letters from the Management saying that the music would finish at 11pm, (which it did) the guests decanted themselves from the function room to the garden just outside our room, for further drinks and entertainment. Very noisy. I guess it was just the wedding season and as we stayed over from Thursday to Monday, so we couldn’t get away from the functions.
The rooms had tea making facilities, (replacement Earl Gray not being on the list obviously) and all the usual shampoo, body lotion etc. Hand held showers were fantastic for someone with long hair. Nice touch. Couldn’t get the air conditioner to work and lower the temperature, so we concluded it was on some sort of central control, opened the windows instead for a draft. Bed was very comfy.
Pool was supposed to be heated but was freezing cold, Personally I don’t mind that it was not heated until the last day. I would have liked to know what triggered the heating though. Loved the fact that the hotel provided sun protection lotions for everyone to use. Great idea. Didn’t like that people using the spa could also use the pool as one sunny day, there were not enough beds for guests. I understand the business model though. Would have preferred more beds that were adjustable and also thought it unheard of for a so called five star hotel to be unable to provide sun umbrellas when it was so hot. There is no shade around the pool, and you really can’t rustle up a sun umbrella when a guest asks you for one? Really? Well obviously not.
All the staff were fantastic. And I mean all. Outside of Dubai, this was the best service I have ever received and that is no small compliment!!!. A couple deserve a special mention, Katya in the bar who so looked after us night after night, lots of personality, we loved her. And PJ, who when he could not get a taxi for us, got the hotel car to take us to our destination on time, he was the epitome of good service. Nice to see someone take such initiative to sort a problem for a guest. Thank you for your exceptional service.
Nice hotel with lovely public rooms. Superb staff. Intend to return shortly.
Source: tripadvisor.co.uk
In August 2013, llion r said about Old Government House Hotel & Spa
Good, solid Hotel. Good food, good location. The staff were very helpful (especially when I was arriving 2 days after my family - In the meantime Jim 'the letch' Davidson (infamous unfunny, drunken 'comedian') was staying at the hotel and took an unhealthy interest in my wife, which I needed the help of the Managment to deal with in advance of my arrival. All good...
All there is to say - Solid top end hotel, very well located...
All there is to say - Solid top end hotel, very well located...
Source: tripadvisor.co.uk
In August 2013, Stev057 said about Old Government House Hotel & Spa
On arrival the concierge asked us if we wanted to be shown around the hotel. No it's ok I said we've been before. To this he replied have you seen the new crown club, no we said. So he took us round and wow what a great addition to the hotel. It was so good we went every night and were made very welcome by Keith, Paul, Gino and Jose. All in all we couldn't fault the hotel. The food was great including the breakfasts and a special mention to the Steak Dianne Man.
Source: tripadvisor.co.uk
In August 2013, Robyn E said about Old Government House Hotel & Spa
We have just returned from a weeks stay at this hotel and can honestly say it was one of the best hotels we have stayed in. We were celebrating a birthday and a recovery from a serious illness and this was just the sort of luxury and pampering we wanted. Nothing was too much trouble for anyone. We splashed out and stayed in a suite which was beautiful with excellent views over the port. All the staff went out of their way to make sure we had everything we wanted from Gavin by the pool, Keith and Jose in the Crown Club, Gonzalez at concierge and Ken, Norbert and the rest of the team in The Brasserie. Thank you for a fabulous stay - we will be back!
Source: tripadvisor.co.uk
In August 2013, John B said about Old Government House Hotel & Spa
The team at the Old Government House hotel make it an exceptional place to stay and visit Guernsey. The welcome was friendly and efficient, the restaurant staff professional and very attentive, they were there when you needed them, and nothing was too much trouble. The Spa is below the hotel, open to outsiders, it offers 5 treatments rooms, a wet room and sauna and steam room. The therapists were friendly and the treatments excellent.
Our bedroom was not big, but breakfast on the balcony in April was a real treat! The rooms are very well equipped, high quality towels, bathrobes and bathroom products. Free wifi.
The location is perfect for strolling round the town, great boutiques to shop in, and many fine restaurants to choose from.
We are looking forward to our next trip to Guernsey and staying at the hotel!
Our bedroom was not big, but breakfast on the balcony in April was a real treat! The rooms are very well equipped, high quality towels, bathrobes and bathroom products. Free wifi.
The location is perfect for strolling round the town, great boutiques to shop in, and many fine restaurants to choose from.
We are looking forward to our next trip to Guernsey and staying at the hotel!
Source: tripadvisor.co.uk
In August 2013, Elana M said about Old Government House Hotel & Spa
Our three day stay in Guernsey was exceptional thanks to the OGH. The hotel, facilities, rooms, service and food are all excellent, and far exceeded any expectations. The staff could not have been more helpful and polite, and this renovated colonial retreat is a gem. We would defintiely return.
Source: tripadvisor.co.uk
In August 2013, Mabelizzy said about Old Government House Hotel & Spa
My wife and myself had a very enjoyable, six night stay at the OGH. We found all the staff to be friendly and excellent at their jobs, in particular Stewart , P J, joseph,and Katya. We took with us our cocker spaniel Mabel , she was made to feel as welcome as any human in the hotel and received the full five star service, providing a bed, towel,treats, bowls, etc, all at no extra cost.
We booked a "king "room with a balcony overlooking Herme and Sark and wasn't disappointed , the view was fabulous. All the food we ate in the hotel was superb, in the main restaurant, the sea bass was so tasty. The curry room provided excellent indian food with a great choice of wines for each course. The champagne afternoon tea was equally as good and plentifull,as was all the breakfasts.
Overall we had a very enjoyable experience and will certainly look to stay at the OGH again in the future.
We booked a "king "room with a balcony overlooking Herme and Sark and wasn't disappointed , the view was fabulous. All the food we ate in the hotel was superb, in the main restaurant, the sea bass was so tasty. The curry room provided excellent indian food with a great choice of wines for each course. The champagne afternoon tea was equally as good and plentifull,as was all the breakfasts.
Overall we had a very enjoyable experience and will certainly look to stay at the OGH again in the future.
Source: tripadvisor.co.uk
In August 2013, Tutdelafrut said about Old Government House Hotel & Spa
Stayed at the OGH for three nights and have nothng but positive things to say about it.
Great location a few hundred meters up the hill from St Peter port, quiet garden with pool.
Rooms are a bit Small but more than big enough for two people who doesn't intend to spend all their time in there.
Great breakfast wih a buffet and a range of choices from the kitchen.
Great location a few hundred meters up the hill from St Peter port, quiet garden with pool.
Rooms are a bit Small but more than big enough for two people who doesn't intend to spend all their time in there.
Great breakfast wih a buffet and a range of choices from the kitchen.
Source: tripadvisor.co.uk
In August 2013, sankei2513 said about Old Government House Hotel & Spa
Another loverly stay at the OGH Our fourth stay and just as enjoyable as our first
The hotel deserves its 5 star rating and all the staff are all so welcoming and
friendly the house keeping is exellent nothing not to much trouble an exmaple
being a comment to Andrew Chantrell the manager,we would prefer fillet steak,as soon as we returned home Andrew emailed to say a view to include fillet steak on the menue when it
changes in autumn.The food in the Brasserie is superb and a loverly atmosphere The new bar
Harrys bar, is fantastic and not long been built We"d recommend the hotel highly
and will be returning again and again
The hotel deserves its 5 star rating and all the staff are all so welcoming and
friendly the house keeping is exellent nothing not to much trouble an exmaple
being a comment to Andrew Chantrell the manager,we would prefer fillet steak,as soon as we returned home Andrew emailed to say a view to include fillet steak on the menue when it
changes in autumn.The food in the Brasserie is superb and a loverly atmosphere The new bar
Harrys bar, is fantastic and not long been built We"d recommend the hotel highly
and will be returning again and again
Source: tripadvisor.co.uk
In August 2013, Learmonthwanderer said about Old Government House Hotel & Spa
We had a lovely stay in the hotel. We think it is overpriced for what it is, but is the best in town. The hotel is a bit of a warren and rooms are variable quality so choose carefully. Spa seems a little detached from the main hotel, almost as if operated by another company. Would return.
Source: tripadvisor.co.uk