Local Reviews
In March 2016, Ann C said about Old Government House Hotel & Spa
We arrived very early and staff were preparing our room well in advance of the usual check in time. We were greeted by very friendly front-of-house staff and invited to take tea in the lounge whilst we waited. During our three night stay, we ate in the Brasserie, enjoyed Afternoon Tea, used the gym, sauna etc and had a spa treatment. The staff were proud of their hotel and nothing was too much trouble, willing to go above and beyond to ensure our stay was the best it could be. We highly recommend the OGH.
Source: tripadvisor.co.uk
In March 2016, CHR1515 said about Old Government House Hotel & Spa
The room was ok, but nothing special, I was expecting something larger and a bit more impressive for the money.
Breakfast was pretty small, and the service seemed to take forever.
I wanted this hotel to be amazing, but it didn't do anything to wow me.
Breakfast was pretty small, and the service seemed to take forever.
I wanted this hotel to be amazing, but it didn't do anything to wow me.
Source: tripadvisor.co.uk
In March 2016, lesnig said about Old Government House Hotel & Spa
A bit disappointed in our room initially but ignored the invetable initial attempt to up sell. The room was small and a bit cramped but had all the amenities expected...we thought. In evening we tried the TV and it wouldn't work, we went for a drink and the duty manager said he'd 'fixed it and left it on' should have realised that meant...I've fiddled with it and managed to get it going but it's not fixed...don't switch it off ...as you won't be able to turn it on again! The bed was very hard.
Anyway, the service was excellent, the food, cocktails etc were not cheap obviously, but again excellent.
Next evening same scenario with TV..we can't switch it on, the younger assistant manager also cannot switch it on (attempts require fiddling with a box in a cramped space behind tv.. which he knows, so clearly this is an ongoing issue)..this is not a 5 star room as it has a broken TV for a 3 night stay in somewhat rainy March, you get a working to in every basic hotel. For goodness sake OGH, buy an another telly for this room!!!
This member of staff sensibly and swiftly found us a different room, which had a TV (and more comfortable bed) but this was much more of a palaver than it would have been to move on our first night, which clearly should have been done.
So full marks to the young dark haired, very hard working, assistant who sorted us out but low marks for putting us in a poor room with broken TV when the hotel was not even that busy....
Apart from that faultless service and lovely food so have still scored service as excellent, and would recommend!
Anyway, the service was excellent, the food, cocktails etc were not cheap obviously, but again excellent.
Next evening same scenario with TV..we can't switch it on, the younger assistant manager also cannot switch it on (attempts require fiddling with a box in a cramped space behind tv.. which he knows, so clearly this is an ongoing issue)..this is not a 5 star room as it has a broken TV for a 3 night stay in somewhat rainy March, you get a working to in every basic hotel. For goodness sake OGH, buy an another telly for this room!!!
This member of staff sensibly and swiftly found us a different room, which had a TV (and more comfortable bed) but this was much more of a palaver than it would have been to move on our first night, which clearly should have been done.
So full marks to the young dark haired, very hard working, assistant who sorted us out but low marks for putting us in a poor room with broken TV when the hotel was not even that busy....
Apart from that faultless service and lovely food so have still scored service as excellent, and would recommend!
Source: tripadvisor.co.uk
In March 2016, PinkpersonHampshire said about Old Government House Hotel & Spa
We had a four day stay here, arrived early on Friday before the room was ready but were made welcome with a coffee. Hotel offered valet parking and made everything about our trip so easy. The room was beautiful - understated elegance. We ate at the restaurant on two nights as the food and service were wonderful. Also tried the spa which again was great. Would definitely go back.
Source: tripadvisor.co.uk
In June 2013, Hannah L said about Old Government House Hotel & Spa
We stayed for our wedding night/honeymoon. The hotel was beautiful, we had a sea view king room with a balcony overlooking St Peter Port. On arrival, the staff had left us some champagne and put rose petals on the bed - this was really thoughtful of them!
We had a fantastic stay, the staff were always attentive, thoughtful and helpful. We made use of the spa and swimming pool. Both of these were well maintained and added to the relaxing atmosphere of the hotel.
Thankyou to everyone at the OGH for a wonderful stay. We felt very well looked after and will definitely be back!
We had a fantastic stay, the staff were always attentive, thoughtful and helpful. We made use of the spa and swimming pool. Both of these were well maintained and added to the relaxing atmosphere of the hotel.
Thankyou to everyone at the OGH for a wonderful stay. We felt very well looked after and will definitely be back!
Source: tripadvisor.co.uk
In June 2013, 186262David said about Old Government House Hotel & Spa
Location ideal for the centre of St Peter Port with bonus of car parking, which is valet operation and works very well. Staff all excellent with just the right degree of friendliness. Hotel packed with old world charm and public rooms a delight to be in. Classic double room compact but extremely comfortable and well equipped. Although room charges high felt the dinner menu prices could be a little more competitive for guests?
Source: tripadvisor.co.uk
In June 2013, Samueleson said about Old Government House Hotel & Spa
I had the pleasure to be hosted in this hotel for few months in a long term business trip. I can only say it is perfect in term of facilities and services with the professionality of the staff being an authentic value added. I was comfortable as if i would be in my own house and even more. Highly recommended.
Source: tripadvisor.co.uk
In June 2013, gmarshall5 said about Old Government House Hotel & Spa
What a pleasure to stay at this delightful hotel: old world charm and service sadly lacking in most "modern" hotels of today. Sumptious decor in both public and private areas: our 'King' room was just right and bathroom well furnished. We dined in both Governer's (what a beautiful room), and the Brasserie - great food, perfect for any occasion, again with perfect service. We just don't know why we haven't found OGH before (the complimentary bottle of 'bubbles' for our anniversary helped too), but, when I became unwell on the last day the guys excelled themselves right down to the ''hot toddy' - thank you! All in all, a great stay: we are eagerly anticipating our next visit.
Source: tripadvisor.co.uk
In June 2015, S M said about Old Government House Hotel & Spa
Stayed in a suite, overlooking the harbour. Fabulous views. Room was very comfortable and spacious. Enjoyed lovely afternoon tea in the suite. Service was first class. Wonderful setting in conservatory restaurant for dinner on the Saturday evening, and excellent breakfast on Sunday morning. Would definitely return again. Stayed in hotel and dined in restaurant Saturday 7th March 2015.
Source: tripadvisor.co.uk
In June 2015, Janet D said about Old Government House Hotel & Spa
Stayed for a week and thoroughly enjoyed it. Let's get the negative bit over with- the standard double room was small as other travellers have said but the room was lovely, classy decor and really comfortable bed. The staff are the best ever, without exception and we were so well looked after. Went the extra mile when we had taxi problems taking us to our booked restaurant and picking us up again later, all with grace and courtesy. Breakfast was very good with every choice you could wish for. Nice pool, good spa, lovely gardens and pool seating. Lovely lounge areas and bar. Minor trauma with our safe malfunctioning quickly and professionally sorted. we will definitely be back.
Source: tripadvisor.co.uk