Local Reviews
In June 2022, lauran1902 said about Old Government House Hotel & Spa
We've visited this hotel previously but were prevented for a while due to the pandemic. This was our first getaway since things have improved and we really needed a break. We knew we would get the best service at the OGH, as we have visited a few Red Carnation hotels and love the brand, and we weren't disappointed. The hotel's reception area has been remodelled since we were last there and it is a great improvement. The staff are unfailingly helpful, friendly and nothing is too much trouble. Breakfasts are wonderful. Rooms are comfortable, as are beds and the most wonderful pillows. We had a medical issue at the end of our stay and no one could have done more to help us resolve the issue. So grateful and appreciative to all staff members. Thank you.
Source: tripadvisor.co.uk
In May 2022, JJROxford said about Old Government House Hotel & Spa
My wife and I stayed at the OGH for a week from 14th May as an early celebration of our 25th wedding anniversary and notified them of that fact expecting perhaps a bottle of fizz in the room
However when we arrived we found out that we had been upgraded to a sea view room with a balcony which was amazing as well as that bottle of fizz and that got the holiday off to an incredible start.
Throughout our stay we were treated to wonderful service from all the staff; nothing was too much trouble from parking the car for us to dealing immediately with a couple of minor issues. We ate breakfast at the hotel every day as well as dining there on three occasions and the food was consistently excellent.
I must give a special mention to Siya, one of the Brasserie staff who was always chatty and cheerful and Jaro whose customer service skills were exceptional.
The hotel is simply lovely and the good old fashioned service really helped us to recharge and enjoy our stay. We can’t recommend it enough!
However when we arrived we found out that we had been upgraded to a sea view room with a balcony which was amazing as well as that bottle of fizz and that got the holiday off to an incredible start.
Throughout our stay we were treated to wonderful service from all the staff; nothing was too much trouble from parking the car for us to dealing immediately with a couple of minor issues. We ate breakfast at the hotel every day as well as dining there on three occasions and the food was consistently excellent.
I must give a special mention to Siya, one of the Brasserie staff who was always chatty and cheerful and Jaro whose customer service skills were exceptional.
The hotel is simply lovely and the good old fashioned service really helped us to recharge and enjoy our stay. We can’t recommend it enough!
Source: tripadvisor.co.uk
In May 2022, Claire B said about Old Government House Hotel & Spa
My partner and I have just spent 4 nights at OGH. From the moment we arrived till the point of check out we received superb service, we were made to feel very special. All the staff worked as a professional, friendly and experienced team. Alessandro, Wynn, Siya, Frederick and everyone else - thank you. The choice of breakfasts is amazing and delicious. We had dinner in the brasserie - really good food, beautiful presentation. The rooms were serviced twice per day. There is a spa, gym and outdoor pool.
I would definitely stay here again
I would definitely stay here again
Source: tripadvisor.co.uk
In May 2022, PhantomAde said about Old Government House Hotel & Spa
First off, I should say the hotel is spotless, well decorated and food is very good quality. I asked for a room on a high floor ahead of my stay and ended up in a room on the first floor overlooking the kitchens and was woken up early one morning. I feel that this could have been avoided if I was given a room on a high floor as requested, the hotel wasn't that busy. I asked to be moved and was shown another room on the first floor but the pub nearby was outside this room so this was no better and I stayed where I was. The staff were very friendly but not always accommodating and I expected better from a 5 star hotel. It is a nice hotel and with the right room my stay would have been better so would probably stay again
Source: tripadvisor.co.uk
In May 2022, Denise B said about Travel Counsellors - Nicki Harrison
I have booked several holidays through Nicki over the last few years and I would never trust anyone else with securing me the best holiday deal. She has the patience of a saint, nothing is too much trouble and I am not the easiest person to please when it comes to booking a holiday.
Source: thebestof.co.uk
In May 2022, Joshua P said about Travel Counsellors - Nicki Harrison
Great customer service all round! Really pleased!
Source: thebestof.co.uk
In May 2022, Sarah-Louise B said about Travel Counsellors - Nicki Harrison
Fantastic advice and company! Nicki is charming witty and full of amazing advice! Thank you so much x
Source: thebestof.co.uk
In May 2022, Marie C said about A 'Dora' Bubble Photography
Just had an outdoor family photoshoot with Tracey and it was brilliant. So relaxed, very accommodating and even managed to get my 3 year old to smile! Highly recommend
Source: thebestof.co.uk
In June 2016, JeJackson said about Old Government House Hotel & Spa
Stayed for 5 nights . Food and service are very good . However the rooms are VERY VERY small . We were booked into classic rooms so we were not expecting a lot of space but really the rooms can barely accommodate the furniture . The showers are not thermostatically controlled .
Staff are very helpful and facilities are good .
Staff are very helpful and facilities are good .
Source: tripadvisor.co.uk
In June 2016, Tutu W said about Old Government House Hotel & Spa
We booked for balcony (sea view) room but when we got there we were upgraded to bigger room (so beautiful and spacious!). All staff are friendly and nothing is too small or difficult for them to satisfy us - as we have also been to the other Red Carnation Hotels - we kind of know the routine but different location different welcome - So much so we will be going there again so see the rest of Islands - Sark etc
Source: tripadvisor.co.uk