Local Reviews
In February 2018, jackieFitz2305 said about Old Government House Hotel & Spa
We were a group of 11 that came for the weekend arriving on the Friday evening the Staff were extremely efficient on checking us all in, Unfortunately I wasn't very happy with my Sea view room as on entering it seemed a little cold this was to very high Easterly winds that appeared to be almost blowing through the windows...... So I went down to the reception and asked if I could be moved which Gareth the Duty manager kindly organised a large room on the side of the hotel which was beautiful and spacious! We dined that evening in the Brassiere which was disappointing as we had originally thought we were in the Curry room but as we were a large group and they can only seat 15 in there they put us in the Brassiere which was very chilly and being a large restaurant it didn't heat up...... All the staff which are mostly foreign were lovely helpful and friendly - all in all a lovely stay overall!
Source: tripadvisor.co.uk
In February 2018, NJC1959 said about Old Government House Hotel & Spa
We stayed for 3 nights to celebrate our 35th wedding anniversary. We had a fantastic stay at the hotel. The hotel itself is lovely, in a great position for St Peter Port and a fantastic building with great features.
What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.
The food was exceptional in the restaurant and the Curry Room.
We highly recommend OGH which lives up to its 5 star rating.
We will return.
What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.
The food was exceptional in the restaurant and the Curry Room.
We highly recommend OGH which lives up to its 5 star rating.
We will return.
Source: tripadvisor.co.uk
In March 2018, Jason E said about Old Government House Hotel & Spa
My day trip had been a disaster waiting for my 0830 flight from Southampton to finally depart at 1130. Having rushed around seeing my customers I got back to the airport and having not eaten since 0730 I was ordering food when all flights back home were cancelled!!
Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.
Feeling refreshed I came down to enjoy a curry which is one of their specialities.
The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!
In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.
In summary if you feel you need some additional level of service stay here it really took my stress away!!
Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.
Feeling refreshed I came down to enjoy a curry which is one of their specialities.
The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!
In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.
In summary if you feel you need some additional level of service stay here it really took my stress away!!
Source: tripadvisor.co.uk
In March 2018, holidaymakers4345 said about Old Government House Hotel & Spa
Most enjoyable couple of nights stay in this lovely hotel. Staff could not be more helpful and we found everything to be to the standard expected. Meals we had in the hotel were reasonably priced and could not be faulted. We would recommend this hotel to anybody.
Source: tripadvisor.co.uk
In July 2018, sandicarey said about Old Government House Hotel & Spa
Had a wonderful full massage from Rosemary even though I'm diagnosed with cancer. The treatment was really beneficial and incredible value for money. Rosemary informs me that more staff will be trained to treat cancer patients. I cannot wait to visit again.
Source: tripadvisor.co.uk
In July 2018, winterwillie said about Old Government House Hotel & Spa
Position of hotel in St Peter Port is lovely
Warm welcome on arrival after easy journey from airport
Reception staff excellent throughout.
Special mention for Jaro Opletal who really went out of his way to be helpful and ensure that we had a lovely stay.
Herm Suite Room was spacious with great bathroom and comfortable bed.
Attractive pool area and Bars .
Used the Spa and enjoyed it.
Some areas of the hotel need refurbishment as appear shabby.
Breakfast service was inconsistent with a lack of attention to detail . Breakfast food was nice without being particularly flavoursome.
All in all we really enjoyed our stay.
Warm welcome on arrival after easy journey from airport
Reception staff excellent throughout.
Special mention for Jaro Opletal who really went out of his way to be helpful and ensure that we had a lovely stay.
Herm Suite Room was spacious with great bathroom and comfortable bed.
Attractive pool area and Bars .
Used the Spa and enjoyed it.
Some areas of the hotel need refurbishment as appear shabby.
Breakfast service was inconsistent with a lack of attention to detail . Breakfast food was nice without being particularly flavoursome.
All in all we really enjoyed our stay.
Source: tripadvisor.co.uk
In July 2018, silverhighway said about Old Government House Hotel & Spa
Wonderful staff who couldn’t do enough to make us welcome and comfortable. Fantastic breakfasts and food in the Curry Room was delicious and well priced. The only meal we didn’t enjoy was lunch from the bar which was a bit tasteless. Lovely rooms which are well appointed and immaculately clean. Sitting around the pool was a luxury with comfortable sun loungers and umbrellas with iced water on tap. We would definitely visit this hotel again.
Source: tripadvisor.co.uk
In July 2018, Russell F said about Old Government House Hotel & Spa
From arrival at the front steps, it was evident that the staff were smart, polite and keen to help. Nothing was too difficult and they always appeared happy and helpful throughout the whole of our stay. Receptionists met us with a smile, the concierge went out of his way to find out information and make bookings for us and the hotel manager took a personal interest in making sure we were happy and well looked after.
It was also pleasing to note that the more experienced restaurant staff were keen to explain and help those newer to the role. Staff managed to find that delicate balance between being friendly to the customers and yet knowing their place and not being intrusive.
The bar was a little contemporary for my liking but drinks came with nibbles and could be served in other rooms, so very pleasant. Our bedroom was a standard room but it was clean, well appointed and comfortable. My only adverse comment is that the shower entrance was very awkward and narrow. There was a turn-down service at night and biscuits on the pillow!
Outside, there is a shaded patio where meals can be taken, an attractive grassed seating area with fountain and an outside swimming pool with comfortable sunbeds and a good towel service.
Highly recommended.
It was also pleasing to note that the more experienced restaurant staff were keen to explain and help those newer to the role. Staff managed to find that delicate balance between being friendly to the customers and yet knowing their place and not being intrusive.
The bar was a little contemporary for my liking but drinks came with nibbles and could be served in other rooms, so very pleasant. Our bedroom was a standard room but it was clean, well appointed and comfortable. My only adverse comment is that the shower entrance was very awkward and narrow. There was a turn-down service at night and biscuits on the pillow!
Outside, there is a shaded patio where meals can be taken, an attractive grassed seating area with fountain and an outside swimming pool with comfortable sunbeds and a good towel service.
Highly recommended.
Source: tripadvisor.co.uk
In July 2018, Susannah T said about Old Government House Hotel & Spa
Thank you to the whole Front of House and Concierge team for looking after us so superbly during our 5 night stay this past week at OGH.
From the moment we arrived our bags were portered away and our car valeted. We were offered complimentary drinks in the gardens whilst we waited for our room as we had sailed on the early ferry. The three of us (myself, my husband and my little assistance dog) were immediatley able to begin to relax in the sumptuous surroundings overlooking the beautiful pool terrace.
Our cool air-conditioned room was wonderful. Super king sized bed, lovely balcony with a view of the port and castle, and the extra items we had pre arranged with the hotel. We were there during the heat wave so it was so lovely having the air conditioning-one of the reasons we booked this hotel!
We spent most of our vacation relaxing by the very warm heated pool on the extremely comfortable loungers which have an endless supply of clean towels provided and excellent pool service for drinks and delicious snacks.
My husband enjoyed using the gym facilities which are well stocked and clean. He did however remark the changing room was rather sweaty and airless and could also do with some air con of it's own!
The Brassiere breakfasts were a great buffet, something for everyone, and lots of à la carte cooked choices too. They even provided me with GF toast. Thank you!
The concierge team was always excellent at booking local restaurants and taxis for us, and looking after our needs. We actually hardly ventured outside of the hotel as it was so wonderful just to lie by the pool under the huge sun shades and enjoy the incredible spell of weather, soaking up the beautiful facilitates. Just a point, more loungers were needed as the weekend was very busy, and some lie flat ones would be nice. The ice cold citrus water provided by the pool was delicious.
This was a trip we really needed as I was recovering from a recent surgery. It really gave us both a chance to recharge our batteries in sumptuous surroundings.
Thank you to all the staff for making it so special. We will definitely return.
From the moment we arrived our bags were portered away and our car valeted. We were offered complimentary drinks in the gardens whilst we waited for our room as we had sailed on the early ferry. The three of us (myself, my husband and my little assistance dog) were immediatley able to begin to relax in the sumptuous surroundings overlooking the beautiful pool terrace.
Our cool air-conditioned room was wonderful. Super king sized bed, lovely balcony with a view of the port and castle, and the extra items we had pre arranged with the hotel. We were there during the heat wave so it was so lovely having the air conditioning-one of the reasons we booked this hotel!
We spent most of our vacation relaxing by the very warm heated pool on the extremely comfortable loungers which have an endless supply of clean towels provided and excellent pool service for drinks and delicious snacks.
My husband enjoyed using the gym facilities which are well stocked and clean. He did however remark the changing room was rather sweaty and airless and could also do with some air con of it's own!
The Brassiere breakfasts were a great buffet, something for everyone, and lots of à la carte cooked choices too. They even provided me with GF toast. Thank you!
The concierge team was always excellent at booking local restaurants and taxis for us, and looking after our needs. We actually hardly ventured outside of the hotel as it was so wonderful just to lie by the pool under the huge sun shades and enjoy the incredible spell of weather, soaking up the beautiful facilitates. Just a point, more loungers were needed as the weekend was very busy, and some lie flat ones would be nice. The ice cold citrus water provided by the pool was delicious.
This was a trip we really needed as I was recovering from a recent surgery. It really gave us both a chance to recharge our batteries in sumptuous surroundings.
Thank you to all the staff for making it so special. We will definitely return.
Source: tripadvisor.co.uk
In July 2018, ThomsonJo said about Old Government House Hotel & Spa
I stayed at this hotel at the beginning of July for a business trip. From the moment I arrived I was made to feel entirely welcome. The staff were accommodating, friendly, and efficient, and never gave the impression that they were looking for anything other than to give me great service. The restaurant was well priced and the food was delicious, with again fast and friendly service. The conference facility was well laid out and efficiently serviced. All in all a good experience
Source: tripadvisor.co.uk