Local Reviews
In June 2012, Nina C said about Old Government House Hotel & Spa
We checked into OGH for four nights after staying one miserable night at an inn also on the island. We went from from extreme to another. OGH is five star and worthy of those stars. It was a pleasure to stay there, the staff are very accommodating and nothing was too much trouble. Our room was of a nice size with tastfull decor and a view over the harbour. The rest of the hotel, lounge, bar ect is also very comfortable and again tastfully furnished and decorated. Staying at OGH made our holiday enjoyable and the red carnation group have several other hotels around the world and I'd certainly like to visit those too. If like us, nice accommodation is a big part of your holiday then OGH is for you too. My only complaint was having to leave.
Source: tripadvisor.co.uk
In June 2012, Corfuandy said about Old Government House Hotel & Spa
I've stayed at this hotel many times over the years , mostly for business. It's always been a logical choice due to its convenient location in St Peter Port, but it was never trying to be more than middle of the road. This has changed under new owners the Red Carnation group. The OGH is now a fairly luxurious boutique hotel. Much internal refurbishment has gone on, and what is now very apparent is the excellence of the staff and the very personal way in which you get treated. Guernsey has long needed a first rate hotel , and the OGH has now significantly raised the bar.
Source: tripadvisor.co.uk
In June 2012, gerbilsontour said about Old Government House Hotel & Spa
Had a 4 night stay as a special treat with my mom - this hotel is central (up a a hill so great views), with good rooms and two great restaurants and friendly staff.
The positives
- both restaurants excellent and for an experience of excellent food plus paired wine the 7 course desustation menu (£75) is a must
- rooms well fitted and services, lovely fluffy towels and occitane bathroom products
- lovely spa, pool and relaxation area
- helpful staff especially certain members of the concierge staff
- good location juts 5-10 mins walk from everything cetral in st peters port
Less than positives
It misses a 5 star score from me as I felt on svereal occasions that it sets an expectation of excellent service and then misses. Before our stay we were sent a form asking for pillow choices, newspaper choices etc - we filled these in but on arrival rather than it being as requested, none had been acted upon. Over our 4 day stay my mother did not get the newspaper she requested on any day - always polite apologies but a shame it wasnt right. In fact whenever we asked or politely complained the staff were gracious but you did get a feeling that staff were "in training" and many admitted they had been at the hotel just a few days. There are other examples such as forgetting to offere us dessert and coffee after our main course. None of these spoilt the visit, but with a little bit better attention to detail it could be great.
We did some lovely trips - we took a rib boat ride around Herm to look at the puffins that were in breeding, did a day trip to Herm (do try and go on a Tuesday when the head gardener does his guided tour which is excellent) and Sark, as well as hiring a car for a rour around the island.
If you can afford it this is a lovely hotel for a short stay in Guernsey.
The positives
- both restaurants excellent and for an experience of excellent food plus paired wine the 7 course desustation menu (£75) is a must
- rooms well fitted and services, lovely fluffy towels and occitane bathroom products
- lovely spa, pool and relaxation area
- helpful staff especially certain members of the concierge staff
- good location juts 5-10 mins walk from everything cetral in st peters port
Less than positives
It misses a 5 star score from me as I felt on svereal occasions that it sets an expectation of excellent service and then misses. Before our stay we were sent a form asking for pillow choices, newspaper choices etc - we filled these in but on arrival rather than it being as requested, none had been acted upon. Over our 4 day stay my mother did not get the newspaper she requested on any day - always polite apologies but a shame it wasnt right. In fact whenever we asked or politely complained the staff were gracious but you did get a feeling that staff were "in training" and many admitted they had been at the hotel just a few days. There are other examples such as forgetting to offere us dessert and coffee after our main course. None of these spoilt the visit, but with a little bit better attention to detail it could be great.
We did some lovely trips - we took a rib boat ride around Herm to look at the puffins that were in breeding, did a day trip to Herm (do try and go on a Tuesday when the head gardener does his guided tour which is excellent) and Sark, as well as hiring a car for a rour around the island.
If you can afford it this is a lovely hotel for a short stay in Guernsey.
Source: tripadvisor.co.uk
In July 2012, xangrace said about Old Government House Hotel & Spa
We visited Guernsey for one night to celebrate our wedding anniversary and chose OGH as it looked lovely and was convenient for the ferry as we didn't have a car. After an extremely traumatic ferry ride over, it was lovely to enter OGH and feel pampered from the minute we walked in the door. The staff were so welcoming and our room was a good size and the decor was very pleasent. We didn't eat in the hotel as the restaurant was fully booked but the staff in the bar were also very helpful and accomodating. However the next morning we overslept and didn't wake up until 10.45 and at 11.00 the maid was knocking on the door. Then at 11.15 reception called to tell us we needed to be out of the room. At 11.20 the cleaner knocked on the door again. This spoilt our whole experience. I appreciate that check-out was 11.00 which is too early in my opinion, but there is descretion and to hound us out of the room was over the top. This was further compounded by the fact that when we got into St Peter Port every shop was closed so all we had to do was wander around until we caught our ferry. So a disappointing end to what was an enjoyable stay.
Source: tripadvisor.co.uk
In July 2012, hazellawson said about Old Government House Hotel & Spa
I stayed here by default, my husband was in Guernsey on business & as I hadn't been to the island before I decided to join him. I have been lucky enough to do stay in some wonderful hotels before for the same reason but this one is in my top 5. I am sure we will return under our own steam in future as the OGH is perfect. Ideal location, lovely rooms, helpful & considerate staff & excellent food
Source: tripadvisor.co.uk
In July 2012, Peter T said about Old Government House Hotel & Spa
After our visit to the hotel last year we could not wait to come back, the hotel staff cannot do enough for you to make your stay enjoyable. We were even able to get the same room and the manager even found time to welcome us back, you would not get that with most other hotels. When we next return, it with be back to the OGH.
Source: tripadvisor.co.uk
In July 2012, Rachel and Lee said about Old Government House Hotel & Spa
Just arrived back from a long weekend with my Fiancé at the OGH. The hotel was gorgeous and the food was fantastic but what really stood out was the service - the staff really could not do enough for you they were brilliant. Thank you for making our break (and my birthday) a very memorable one, we will definitely be back.
Source: tripadvisor.co.uk
In July 2012, Amanda W said about Old Government House Hotel & Spa
We stayed here for a week at the beginning of July. The weather was very average but the hotel was not!
Superb accommodation with a lovely sea/port view, excellent food with a special 'suprise' tasting menu in the Governer's restaurant, high quality bistro and fantastic breakfasts. However underpinning all of this were the staff who were all always friendly and so ready to help. We hope to return soon.
Superb accommodation with a lovely sea/port view, excellent food with a special 'suprise' tasting menu in the Governer's restaurant, high quality bistro and fantastic breakfasts. However underpinning all of this were the staff who were all always friendly and so ready to help. We hope to return soon.
Source: tripadvisor.co.uk
In July 2012, JudyaSydney said about Old Government House Hotel & Spa
The building had a great deal of charm & character. The rooms were large and comfortable.
The staff were excellent, caring & helpful and professional. The food and restaurant service was also excellent
The staff were excellent, caring & helpful and professional. The food and restaurant service was also excellent
Source: tripadvisor.co.uk
In July 2012, Owen Wyatt said about Old Government House Hotel & Spa
Just got back from a fantastic weekend in Guernsey and there is no question that this is THE place to stay. Great service, brilliant breakfasts. BUT one thing didn't work for me. When I arrived the receptionist says to me, "We have a Sea view room available" great I'm thinking until I am told that will set me back an extra £90 per night. When I get to my classic room it is a shoebox with no view that feels really tight. Didn't sleep well at all because I felt so crammed in. The room set me back £170 per night. Pool was great, drinks well made, seriously everything was perfect except for that, the staff especially were excellent.
Source: tripadvisor.co.uk