Local Reviews
In April 2014, Middleton70 said about Bolton Stadium Hotel
Stayed as family, the staff could not have been more helpful. All requests prior to booking were sorted. John the duty manager on 24th fantastic. He was wonderful on the Friday evening making sure all the family were happy. 10 out of 10 for his managerial skills. The pool is very good. Great dining room, Small restaurant for the evening need to book. 2 courses for £20.00 or the bar open all day. Lots of area to just sit around, fantastic parking. Handy for the Reebok Retail park.
The Roberts and Barriballs..
The Roberts and Barriballs..
Source: tripadvisor.co.uk
In May 2014, Jason S said about Bolton Stadium Hotel
We stayed here for our 16th wedding anniversary as I am a big Bolton Wanderers fan. The rooms were of a good clean standard but nothing spectacular however the staff were superb and the general ambience and feel was really nice and relaxed. The gym and spa area were a bit small but were well maintained and felt clean. The breakfast was very tasty and had a good range of different foods to suit all tastes. We will definitely use the Hotel again should the need arise.
Source: tripadvisor.co.uk
In May 2014, Andy H said about Bolton Stadium Hotel
I was working at the Reebok Stadium on the 17th and 18th May. The company I was with booked me into this hotel.
The room was fine, no concerns and was to a suitable standard that I'd expect. The breakfast was fantastic, with English and continental options available as a buffet. The only improvement that could be made was to have tea and coffee freely available. I had to wait to be served coffee, even though there were only about eight people dining and the restaurant having been open for about 15 minutes, and then I wasn't able to get a second cup of coffee. I didn't have time to use the gym or the pool but colleagues had no concerns with it.
The bar was pleasant with plenty of televisions at a non-obtrusive volume. After 11pm (I think that was the cut-off time) you can only charge drinks to your room so you must validate a credit card. I had to return to my room to get my card after ordering a drink and then had to wait at reception for it to be validated. This should have been outlined better during the check-in process as I was only asked if I wanted to pay by cash as I went or if I wanted to charge to my room - if the cash closing time for the bar was explained at that point then it would have prevented me from having to go through the late night effort to get my card.
The note is located as part of the Reebok Stadium and there's a retail park next door as well. All in all, more positives than negatives and the improvements that could be made are fairly minor.
The room was fine, no concerns and was to a suitable standard that I'd expect. The breakfast was fantastic, with English and continental options available as a buffet. The only improvement that could be made was to have tea and coffee freely available. I had to wait to be served coffee, even though there were only about eight people dining and the restaurant having been open for about 15 minutes, and then I wasn't able to get a second cup of coffee. I didn't have time to use the gym or the pool but colleagues had no concerns with it.
The bar was pleasant with plenty of televisions at a non-obtrusive volume. After 11pm (I think that was the cut-off time) you can only charge drinks to your room so you must validate a credit card. I had to return to my room to get my card after ordering a drink and then had to wait at reception for it to be validated. This should have been outlined better during the check-in process as I was only asked if I wanted to pay by cash as I went or if I wanted to charge to my room - if the cash closing time for the bar was explained at that point then it would have prevented me from having to go through the late night effort to get my card.
The note is located as part of the Reebok Stadium and there's a retail park next door as well. All in all, more positives than negatives and the improvements that could be made are fairly minor.
Source: tripadvisor.co.uk
In May 2014, lyndzylola19 said about Bolton Stadium Hotel
I stayed here while visiting the area for a friends wedding and was so pleased with my stay I had to write a review.
I have stayed here before and enjoyed my stay previously but this time I had the chance to stay in one of the penthouse suites.
I needed a speedy check in as I was a bridesmaid and needed to check in after the church before the venue in time for the photos. I was not disappointed. I was checked in by Jennifer and Andrew who very quickly checked me into my room, made me feel very welcome and then offered to take my bags to the room as they could see I was in a hurry. I loved this and really rested my mind as I was afraid I'd be late.
When we returned from the wedding in the evening, again, I was welcomed into the hotel by the night porters. It is so refreshing to have such happy smiling faces welcome you into a hotel. We went to the hotel bar where Jonathon served us, he made polite chat and we really enjoyed our night cap in the bar area.
When we went to our room we were very impressed. The size of the penthouse is huge with the bedroom separate to a living area and a large bathroom with two basins. Water was waiting for us, a relief after a heavy day of drinking and the bed was so comfortable I could have slept for years.
The room was immaculately clean and we ordered for our breakfast to be delivered to our rooms for a £3 tray charge, it was worth every penny. A huge cooked breakfast was brought to us with piping hot coffee and an abundance of toast. Just what we needed.
We used the leisure facilities which were kept clean and it was nice to see a leisure staff member tending to the pool keeping everything running well. The steam room and hot tub add that relaxing touch.
Again on check out the receptionist, Jennifer was very attentive and her hosting really made my stay special.
I will most definitely be staying here again and investing in the penthouse suite is a must. Thank you to Bolton Whites Hotel for a lovely stay your staff is an asset to you.
I have stayed here before and enjoyed my stay previously but this time I had the chance to stay in one of the penthouse suites.
I needed a speedy check in as I was a bridesmaid and needed to check in after the church before the venue in time for the photos. I was not disappointed. I was checked in by Jennifer and Andrew who very quickly checked me into my room, made me feel very welcome and then offered to take my bags to the room as they could see I was in a hurry. I loved this and really rested my mind as I was afraid I'd be late.
When we returned from the wedding in the evening, again, I was welcomed into the hotel by the night porters. It is so refreshing to have such happy smiling faces welcome you into a hotel. We went to the hotel bar where Jonathon served us, he made polite chat and we really enjoyed our night cap in the bar area.
When we went to our room we were very impressed. The size of the penthouse is huge with the bedroom separate to a living area and a large bathroom with two basins. Water was waiting for us, a relief after a heavy day of drinking and the bed was so comfortable I could have slept for years.
The room was immaculately clean and we ordered for our breakfast to be delivered to our rooms for a £3 tray charge, it was worth every penny. A huge cooked breakfast was brought to us with piping hot coffee and an abundance of toast. Just what we needed.
We used the leisure facilities which were kept clean and it was nice to see a leisure staff member tending to the pool keeping everything running well. The steam room and hot tub add that relaxing touch.
Again on check out the receptionist, Jennifer was very attentive and her hosting really made my stay special.
I will most definitely be staying here again and investing in the penthouse suite is a must. Thank you to Bolton Whites Hotel for a lovely stay your staff is an asset to you.
Source: tripadvisor.co.uk
In May 2014, Tamnamore said about Bolton Stadium Hotel
Had the opportunity to eat here with colleagues at the Nasen live event in May 2014.
The staff were attentive and a common sense approach was taken to the menu and pricing with a £20 two course offer. The food was well presented and tasty, and the eat time between order and serving was appropriate.
I was pleased to note that although fruit salad wasn't on the set menu, my request was soon addressed and provided for, all within the set menu price, which was impressive. This is a venue that seeks to meet the needs of customers and this is always a plus.
Overall no problems, and a restaurant I would be happy to recommend.
The staff were attentive and a common sense approach was taken to the menu and pricing with a £20 two course offer. The food was well presented and tasty, and the eat time between order and serving was appropriate.
I was pleased to note that although fruit salad wasn't on the set menu, my request was soon addressed and provided for, all within the set menu price, which was impressive. This is a venue that seeks to meet the needs of customers and this is always a plus.
Overall no problems, and a restaurant I would be happy to recommend.
Source: tripadvisor.co.uk
In May 2014, L S said about Bolton Stadium Hotel
We stayed here because we wanted to go to an antiques fair nearby the next day. We were greeted warmly and shown to our room overlooking a football pitch. That was a first for us both! And we could actually watch a lower division game from our comfortable bed - another first. The room was a bit tatty and could use some TLC. There were a lot of stains and nicks left behind by past, rowdy, fans I assume. We were provided with robes but no slippers so the walk to the pool area was made in bare feet. The pool and the spa area were very nice. The fine, dining restaurant was closed because it was Sunday (!), so we settled for bar/bistro food which really wasn't very good. Industrially produced onion rings missing real onions is just one example. The same sort of nonsense served by Burger King and probably made by Macain. But we weren't expecting anything fancy - and that's what we were served. We were totally ignored (or unseen) by some sort of employee who went about her business in a comatose state wandering from one area to another without lifting her head. After a half hour of that nonsense I spoke to John who took over. Things got a lot better from that point. The bar man was also exceptionally kind and professional. I've forgotten his name but he'll remember us because he went the extra mile and got us an address of a wine merchant in Skipton, offered my wife a glass of wine while waiting for a cab, and because I tipped him nicely during our brief stay. If the corporate bosses of the Bolton Whites read these reviews then all I can say is: "Fire the blonde, and give John and the bartender a raise!"
Source: tripadvisor.co.uk
In May 2014, DonJan_Wirral said about Bolton Stadium Hotel
Our review of 20th January titled 'So what DID happen to our Penthouse Suite?' prompted our latest visit. The management responded to our review by offering, on TripAdvisor, a complimentary upgrade to a Penthouse Suite on our next booking.
So we booked two rooms for the Sunday Bank Holiday. We were given upgrades to one Penthouse Suite and one Pitch View Room plus breakfast for four. Management honoured their promise to us.
Check in was simple, speedy and friendly, our rooms were as good as expected. The Penthouse is a sitting room, bedroom and large bath and shower room accessible from either room. Two TVs and fairly quiet air conditioning made the room comfy and large windows made it bright. The Pitch View room had large windows, a seating area and a view of the pitch, which was in use so worth the view.
Breakfast was far better than our previous stay, the food was hot and the lukewarm coffee was speedily replaced upon request with many apologies. The maitre d' was very attentive and friendly.
Sadly, there was a downside. A drunk decided to have a fight at 0530 and set off the fire alarm, causing the hotel to be evacuated. The Penthouses are at the top of the building and the fire escapes are not intuitive (we met others heading our way while we were heading theirs as the overhead signs show straight on from both sides). Once outside, one member of staff tried to do a roll call by megaphone, which was not loud enough. As he was the only staff member visible due to his hi vis jacket, we had no way of knowing how many other members of staff were present, which was disappointing and not confidence building for guests!
Once we were allowed back in, we realised that the lifts had been turned off and the visible stairs finished at floor three. We had to find our way to the fire stairs to get to floor six. There is no signage to our floor from lower floors thatvwe could see.
Despite the fact that the evacuation and re entry process could do with reviewing, we enjoyed our stay very much and will happily return, to a lower floor!
So we booked two rooms for the Sunday Bank Holiday. We were given upgrades to one Penthouse Suite and one Pitch View Room plus breakfast for four. Management honoured their promise to us.
Check in was simple, speedy and friendly, our rooms were as good as expected. The Penthouse is a sitting room, bedroom and large bath and shower room accessible from either room. Two TVs and fairly quiet air conditioning made the room comfy and large windows made it bright. The Pitch View room had large windows, a seating area and a view of the pitch, which was in use so worth the view.
Breakfast was far better than our previous stay, the food was hot and the lukewarm coffee was speedily replaced upon request with many apologies. The maitre d' was very attentive and friendly.
Sadly, there was a downside. A drunk decided to have a fight at 0530 and set off the fire alarm, causing the hotel to be evacuated. The Penthouses are at the top of the building and the fire escapes are not intuitive (we met others heading our way while we were heading theirs as the overhead signs show straight on from both sides). Once outside, one member of staff tried to do a roll call by megaphone, which was not loud enough. As he was the only staff member visible due to his hi vis jacket, we had no way of knowing how many other members of staff were present, which was disappointing and not confidence building for guests!
Once we were allowed back in, we realised that the lifts had been turned off and the visible stairs finished at floor three. We had to find our way to the fire stairs to get to floor six. There is no signage to our floor from lower floors thatvwe could see.
Despite the fact that the evacuation and re entry process could do with reviewing, we enjoyed our stay very much and will happily return, to a lower floor!
Source: tripadvisor.co.uk
In May 2014, amanatcha said about Bolton Stadium Hotel
The overall experience of my stay was not what I expected. I stayed there through business who are only over the road so this was really convenient for an early morning visit and driving up from Doncaster the night before. The food and the whole dining was nothing like I have had before left me speechless. And the bed was so comfortable got a good night sleep will definitely stay there again and will recommend this to my family and friends.
Source: tripadvisor.co.uk
In May 2014, Wilson C said about Bolton Stadium Hotel
I travelled from Northern Ireland to stay in this hotel for the duration of the Bolton Youth Cup . Most of the staff were friendly and competent and the service was generally good . The room was clean and ample for my needs , although the door entry system to the room broke and I had to be moved to a different room. This could have happened anywhere however , so I didnt mind . I found the breakfast was ok for the price but I do like my sausages cooked however . I did find my overall stay enjoyable and would stay here again . The only real downside is that the hotel is pretty isolated and I found between the matches , there was precious little to do ,.
Source: tripadvisor.co.uk
In May 2014, RDAW said about Bolton Stadium Hotel
Booked Whites as it looked nice on internet and the reviews on Tripadvisor were reasonable. Booked through laterooms.com and so only paid half the normal price for bed and breakfast. Easy to park. Went to reception and was allocated a disabled friendly room in the middle of the hotel with no window except an internal one overlooking the stairs - guests could see in. Upon going back to reception the young man said I expect you were given room 332 not sounding at all surprised ! He kindly changed the room and so I was moved to a well appointed but small and dull room. There were all the facilities you would expect in the room, the bed was comfortable and the shower powerful and hot. The swimming pool was smaller than expected and not so warm but I enjoyed the pool, jacuzzi, steam room and sauna. The desk in the leisure complex is defunct and the complex is monitored by the reception staff. The seats in the lounges are plentiful and it was good being able to catch up on the sports news on the TV screens on the lounge walls late on. Breakfast was of good quality but the dining room was at the back of the hotel with its no windows and the staff were not particularly friendly. Some staff were more interested in getting their own breakfast! Would stay here again as an excellent location and it suited my needs but would not be willing to pay full price.
Source: tripadvisor.co.uk