Local Reviews
In August 2025, bhonne said about Old Government House Hotel & Spa
The positives:
The Historic and Very British Mood The Location The Garden The Pool The Room (King Master Suite) Staff Attentions Evening treats on the bed Super scones The quality of the sheets and towels And especially one of the members of the Welcoming very efficient to organize our visits and speaking perfect French
Less satisfactory points for a 5-star hotel:
For example, more cottage cheese this morning, jams Bonne Maman (in a 5 star (bof)), very average pastries, few bread choices, no chocolate sauce, cereals presented in sachets no possibility of having fresh juices pressed, no lobster offered, sandwich afternoon Tea that should be presented more beautifully in small quantities Cutlery steel and not silver metal, overall the kitchen deserves more refinement and more flavors
The Historic and Very British Mood The Location The Garden The Pool The Room (King Master Suite) Staff Attentions Evening treats on the bed Super scones The quality of the sheets and towels And especially one of the members of the Welcoming very efficient to organize our visits and speaking perfect French
Less satisfactory points for a 5-star hotel:
For example, more cottage cheese this morning, jams Bonne Maman (in a 5 star (bof)), very average pastries, few bread choices, no chocolate sauce, cereals presented in sachets no possibility of having fresh juices pressed, no lobster offered, sandwich afternoon Tea that should be presented more beautifully in small quantities Cutlery steel and not silver metal, overall the kitchen deserves more refinement and more flavors
Source: tripadvisor.co.uk
In August 2025, Marion P said about Old Government House Hotel & Spa
The hotel is super nice with a great Welcoming. Service is excellent. Kris was adorable and thanks to him we spent two dream days at the Hotel.
The room was very comfortable and the restaurant delicious.
I highly recommend this place and hopefully Kris will welcome you.
Thank you to the whole team for the care
The room was very comfortable and the restaurant delicious.
I highly recommend this place and hopefully Kris will welcome you.
Thank you to the whole team for the care
Source: tripadvisor.co.uk
In August 2025, Justinthemood said about Old Government House Hotel & Spa
We absolutely loved this place! Welcoming from the start to the finish and all the way through with nothing too much trouble. Our German Shepherd was the star of the show and it's rare to find such a quality establishment accepting pets everywhere. Breakfasts were excellent and the curry room fantastic. The Brasserie is ok, but perhaps the menu could be more adventurous. Then again, being so central the the vast range of eateries throughout St. Peter Port we had some sumptuous food. Have to hand it to the CEO Jonathan Raggett, that the staff really do make the difference and if there are any discounts going to try other Red Carnation hotels then count us in! As it stands, we will be returning next year to Guernsey with pleasure!
Source: tripadvisor.co.uk
In August 2025, LolTot said about Old Government House Hotel & Spa
Our stay at this hotel was perfect, from start to finish: the hotel is beautiful, the room 323 luxurious, spacious and very bright, the bedding perfect. The garden of the hotel is very peaceful and allows for breakfast outside. Outdoor swimming pool, gym and spa area are an asset. The hotel is located in the centre of St Peter's and can therefore be done on foot. Note that the island is mostly visited by bike.
But above all, the staff at the hotel is amazingly kind and professional. I had a bike accident during my stay and all the staff were attentive and adorable with me. Kris at the front desk is a big asset for the hotel as it is perfect! He is very professional, always has a smile, is attentive with everyone, with always a nice little word. A thousand thanks Kris for room 323 and for allowing us to stay until the ferry departs.
But above all, the staff at the hotel is amazingly kind and professional. I had a bike accident during my stay and all the staff were attentive and adorable with me. Kris at the front desk is a big asset for the hotel as it is perfect! He is very professional, always has a smile, is attentive with everyone, with always a nice little word. A thousand thanks Kris for room 323 and for allowing us to stay until the ferry departs.
Source: tripadvisor.co.uk
In August 2025, Rory said about Old Government House Hotel & Spa
If this hotel definitely deserves its 5 stars it is because of its staff both heloful and friendly (special mention to Pamela and all her good vibes.) Regarding its accommodations I wouldn’t be so generous. Of course the building is full of history and beautiful pieces of furniture. Yet the suite we stayed in was quite old fashioned and would definitely need some improvement (the fridge for example seems to be 30 years old and is empty with nothing in it). The food was good but the breakfast buffet is rather poor for a fussy eater. There is clearly here a great potentialité that is just waiting to be exploited.
Source: tripadvisor.co.uk
In September 2025, Catharina d said about Old Government House Hotel & Spa
What a great hotel and fantastic staff. Nothing is too much. We had some nice conversations. Nice location. And English-style hotel. Everything so beautiful. Delicious food too. Thanks also Kris for all the tips you have given us.
Source: tripadvisor.co.uk
In September 2025, KBow said about Old Government House Hotel & Spa
Visiting friends who live in Guernsey, we booked the OGH for the weekend for a stay with our teenage children. We’ve had the most beautiful stay, made so, mostly, by the staff. Each and every one of them, has been totally outstanding. Always smiling, they go above and beyond and cannot do enough for you. A quintessential, old school charm kind of place, perfectly located and a must stay when visiting Guernsey.
Source: tripadvisor.co.uk
In September 2025, kevin e said about Old Government House Hotel & Spa
Wow this place is great!
A true old world experience,with staff,attention and quality all at a standard that my wife and I thought had disappeared.
And it didn’t stop there!the ceo personally thanked me for my comments!
Will soon be stopping again at another of their hotels.
A true old world experience,with staff,attention and quality all at a standard that my wife and I thought had disappeared.
And it didn’t stop there!the ceo personally thanked me for my comments!
Will soon be stopping again at another of their hotels.
Source: tripadvisor.co.uk
In September 2025, MelroseMunchkin said about Old Government House Hotel & Spa
Wow! They certainly earn their 5 stars here. Set up the hill overlooking the Marina in St Peter Port this grand hotel is delightful. We indulged in a magnificent afternoon tea in the brasserie looking onto the gardens and the island of Sark beyond. The food and patisserie was all made in house and the presentation was superb. Obviously not a cheap option at £40 per person but such a lovely treat! The service was so professional, first rate and charming with it. Do go if you can.
Source: tripadvisor.co.uk
In September 2025, linda d said about Old Government House Hotel & Spa
Just returned from a short stay at The Old Government House Hotel and Spa. Having arrived early morning from the overnight ferry, excellent service began at the port with Roberto waiting to collect us for our prearranged transfer to the hotel. Bags were whisked into storage and refreshments were offered which was a lovely gesture and most appreciated.
Great service from Kris Ragoo, who kindly contacted us later that morning to say our room would be available early which was wonderful as we were very weary after a rather choppy ferry crossing the night before!
Check in was swift and efficient. Kris gave us a quick tour of the hotel to point out facilities and provide useful information before arriving in our room to find our bags already there. Nothing seemed to be too much trouble.
ALL staff were courteous, smiling and considerate making our visit to the hotel a very memorable experience. 5* rating well deserved. We loved it!
Great service from Kris Ragoo, who kindly contacted us later that morning to say our room would be available early which was wonderful as we were very weary after a rather choppy ferry crossing the night before!
Check in was swift and efficient. Kris gave us a quick tour of the hotel to point out facilities and provide useful information before arriving in our room to find our bags already there. Nothing seemed to be too much trouble.
ALL staff were courteous, smiling and considerate making our visit to the hotel a very memorable experience. 5* rating well deserved. We loved it!
Source: tripadvisor.co.uk