Local Reviews
In July 2025, KatG100 said about Old Government House Hotel & Spa
Whilst the hotel is 5 star thanks to its excellent facilities; it is its staff that really make this hotel stand out from the crowd. We chose Guernsey as a holiday location as we’d got a dog and never having travelled with her before, wanted something easy. We all were made to feel welcome; we had a suite which was a real treat and dog bed and bowl were provided. When this hotel says ‘pets allowed’ what they mean is ‘pets are loved’ ! The dog was made to feel as welcome as we were. Food was delicious (particularly the lamb curry served up in The Curry Room which was outstanding). We will definitely be back!
Source: tripadvisor.co.uk
In July 2025, Pratibha P said about Old Government House Hotel & Spa
Premium room was not well positioned nor had enough space for a fridge to keep milk and make tea. Best bit- very comfy bed. Too colonial - conservatory side. However, very helpful staff. Friendly too. Especially Kris the duty manager & Stuart.
Source: tripadvisor.co.uk
In July 2025, Elaine said about Old Government House Hotel & Spa
Beautiful hotel with old English island vibes. Extremely friendly staff, excellent breakfast and so kind to our 3 month old baby. Thank you very much to Kris & team!
Source: tripadvisor.co.uk
In July 2025, Tim D said about Old Government House Hotel & Spa
Wonderfully attentive staff across the whole hotel! The Brasserie was a delight to dine in. Bryn, Alice, Joy and all of the team couldn’t do enough for you. The personification of high quality staff that obviously enjoy their jobs and love to interact with guests. I saw the staff treat all guests with respect and went out of their way to be of assistance and help in any way. Truly lovely people.
Source: tripadvisor.co.uk
In July 2025, Julie1605 said about Old Government House Hotel & Spa
We just had to leave a review after another amazing holiday at the OGH. Great room with a view of the pool, great food, beautiful building in an ideal central location. Andrew, your staff are amazing, greeting us every day as if we were old friends, and we felt so welcome we can’t wait to come back. I always say it’s unfair to name names as without exception all the staff we encountered were brilliant, but a special thank you to concierge Stuart, Alessandro, Siya and Alice in the restaurant and Lovejoy in the bar , who introduced me to my new favourite drink 😊. Thank you again and we can’t wait to come back! Julie & Ben.
Source: tripadvisor.co.uk
In August 2025, Kristi F said about Old Government House Hotel & Spa
We are pleased that we chose the lovely Old Government House hotel earlier this month. The staff’s helpfulness and professionalism were on target when our AC wasn’t working in our room. We greatly appreciated Kris and his staff with this situation. They switched our rooms and we couldn’t have been happier.
Breakfast was delicious - continental and cooked menu options gave us excellent choices. We will choose this wonderful hotel again if we return to Guernsey.
Breakfast was delicious - continental and cooked menu options gave us excellent choices. We will choose this wonderful hotel again if we return to Guernsey.
Source: tripadvisor.co.uk
In August 2025, ajh64 said about Old Government House Hotel & Spa
My first solo trip as a widow. I was met with kindness, efficiency and a staff group that were absolutely brilliant always. The hotel is beautiful, super clean, exactly as described on the website and amazingly comfortable. The room was looked after beautifully during my stay and the staff were there to meet every need. Amenities wise, I mainly used the bistro where fresh local fish and vegetables were the order of the day. Great recommendations from the team and again service that couldn’t be faulted. The grounds are lovely with a great pool which was welcome after the heat of the day. Highly recommended.
Source: tripadvisor.co.uk
In August 2025, Tom A said about Old Government House Hotel & Spa
It is rare to find top service nowadays, but this is what we experienced at the OGH. Kris was superb, handling our queries and saving us time and money on an item left at the airport. Saitish was fantastic in the bar. Both a credit to the hotel, many thanks
Source: tripadvisor.co.uk
In August 2025, George C said about Old Government House Hotel & Spa
Excellent service, accommodation, and food. Great for relaxing. Very comfortable, and elegant surroundings. Spa is good value.
Source: tripadvisor.co.uk
In August 2025, bhonne said about Old Government House Hotel & Spa
The positives:
The Historic and Very British Mood The Location The Garden The Pool The Room (King Master Suite) Staff Attentions Evening treats on the bed Super scones The quality of the sheets and towels And especially one of the members of the Welcoming very efficient to organize our visits and speaking perfect French
Less satisfactory points for a 5-star hotel:
For example, more cottage cheese this morning, jams Bonne Maman (in a 5 star (bof)), very average pastries, few bread choices, no chocolate sauce, cereals presented in sachets no possibility of having fresh juices pressed, no lobster offered, sandwich afternoon Tea that should be presented more beautifully in small quantities Cutlery steel and not silver metal, overall the kitchen deserves more refinement and more flavors
The Historic and Very British Mood The Location The Garden The Pool The Room (King Master Suite) Staff Attentions Evening treats on the bed Super scones The quality of the sheets and towels And especially one of the members of the Welcoming very efficient to organize our visits and speaking perfect French
Less satisfactory points for a 5-star hotel:
For example, more cottage cheese this morning, jams Bonne Maman (in a 5 star (bof)), very average pastries, few bread choices, no chocolate sauce, cereals presented in sachets no possibility of having fresh juices pressed, no lobster offered, sandwich afternoon Tea that should be presented more beautifully in small quantities Cutlery steel and not silver metal, overall the kitchen deserves more refinement and more flavors
Source: tripadvisor.co.uk