Local Reviews
In June 2023, Jacquettas C said about Old Government House Hotel & Spa
Excellent location and a wonderful, warm welcome at this elegant, traditional hotel, steeped in interesting history. Room was ‘snug’ but comfortable and we had a lovely view overlooking gardens and Castle Cornet. Breakfast was top notch! Kris at front of house was exceptionally helpful, knowledgeable and always on hand to assist with a cheerful smile. The service was first class overall. Thank you for a perfect stay.
Source: tripadvisor.co.uk
In June 2023, Nick14541 said about Old Government House Hotel & Spa
Having enjoyed a previous visit we selected a sea facing room this time and had great views onto the harbour and the Castle from the bay windows.
The room was nice and the bathroom had an excellent walk in shower, just what we like. Furnishings are in keeping with the mature style and age of the hotel and comfortable. The only really strange thing occurred on our first night. The housekeeper lowered the Roman blinds while we were at dinner: in the morning I couldn’t get them up, just couldn’t find any mechanism or electric control so when I went down to breakfast I saw reception to ask what I had not understood. Returning to the room after breakfast we found a maintenance crew taking the blinds out as the mechanism simply wasn’t there on the blinds: we were promised they would be completely fixed during the day and indeed at 2 pm the maintenance crew refitted them , this time with the little chain pulley systems in place. How on earth did this situation arise…..did the previous room occupants leave the blinds up all the time? How did the housekeeper get them down on the first night when the mechanism wasn’t there? Totally weird but quickly fixed and this was an example of the excellent service we experienced throughout our stay.
The sandwiches in the conservatory were very good indeed, the breakfasts were excellent, large range of things to eat and top quality, and again always great service.
The swimming pool was warm, clean and not very much used as it was chilly weather and only sunny in the afternoon but that’s British weather.
A most enjoyable stay from which we take away such good memories of all the team working in the hotel and their welcoming faultless service.
The room was nice and the bathroom had an excellent walk in shower, just what we like. Furnishings are in keeping with the mature style and age of the hotel and comfortable. The only really strange thing occurred on our first night. The housekeeper lowered the Roman blinds while we were at dinner: in the morning I couldn’t get them up, just couldn’t find any mechanism or electric control so when I went down to breakfast I saw reception to ask what I had not understood. Returning to the room after breakfast we found a maintenance crew taking the blinds out as the mechanism simply wasn’t there on the blinds: we were promised they would be completely fixed during the day and indeed at 2 pm the maintenance crew refitted them , this time with the little chain pulley systems in place. How on earth did this situation arise…..did the previous room occupants leave the blinds up all the time? How did the housekeeper get them down on the first night when the mechanism wasn’t there? Totally weird but quickly fixed and this was an example of the excellent service we experienced throughout our stay.
The sandwiches in the conservatory were very good indeed, the breakfasts were excellent, large range of things to eat and top quality, and again always great service.
The swimming pool was warm, clean and not very much used as it was chilly weather and only sunny in the afternoon but that’s British weather.
A most enjoyable stay from which we take away such good memories of all the team working in the hotel and their welcoming faultless service.
Source: tripadvisor.co.uk
In June 2023, Catherine A said about Old Government House Hotel & Spa
My husband and I had a fabulous time here. Guernsey is a wonderful destination and I can't imagine a more perfect place on the island to stay. We pulled up in our car from the ferry, unsure of what to do, then had the car immediately taken off our hands for valet parking and were greeted with sparkling wine and a wonderful, warm welcome. The hotel is luxurious and the food is superb, but it really was, for us, the staff who made our stay so special. Everyone working there whom we encountered was engaging, interesting, and such a pleasure to get to know a little bit. There is loads to see in Guernsey, as well as Herm and Sark islands, easily accessible by ferry. We were at the OGH for 5 nights in June for my birthday and had such a fantastic stay that we came home and immediately booked a shorter say for February for my husband's birthday. The OGH really is an exquisite experience.
Source: tripadvisor.co.uk
In June 2023, LoveTravel795458 said about Old Government House Hotel & Spa
One night only, such a pity, could have stayed for a month. The friendliest but most professional staff you could wish to find. The food is out of this world. The location has wonderful views and only a short walk downhill into the port coming back up is not a problem as you can choose various lanes that are not too steep. Bed was huge and extremely comfortable and the enitre hotel is interesting and has a wonderful ambience.
Source: tripadvisor.co.uk
In June 2023, Victoria L said about Old Government House Hotel & Spa
Gin tasting…highly recommend! Malcom our host was so knowledgeable and friendly. The gins we tried were delicious and he had hand picked herbs etc from the OGH garden to accompany the drink. The environment is gorgeous too as it takes place in the crown club
Source: tripadvisor.co.uk
In June 2023, 112MandH said about Old Government House Hotel & Spa
This is an excellent hotel, comfortable, homely and very well managed by the GM (who takes an active interest throughout) and every member of his clearly happy and well motivated team. (Red Carnation Hotels are reknowned as "investors in people" so staff are loyal and tend to stay with the employer to everyones benefit).
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
Source: tripadvisor.co.uk
In June 2023, clay2ngifford said about Old Government House Hotel & Spa
Just returned from a business trip, arrived very early at 9am , and asked, but did not expect an early check in, was told by Kris at reception he would try his best, very pleased to be handed the key at 12pm , instead of 3pm, room was very nice and comfortable , waiting staff during the day and night were fantastic, especially Mario, who could not do enough, breakfast was also great, overall very pleased with the hotel and its staff.
Source: tripadvisor.co.uk
In July 2023, Patsi G said about Old Government House Hotel & Spa
An incredible experience! Such luxury - never seen so many mirrors and chandeliers! - wonderful, happy, efficient staff - great breakfasts. A wonderful introduction to Guernsey. Super pool too!|. What else could you need?
Source: tripadvisor.co.uk
In July 2023, Patricia K said about Old Government House Hotel & Spa
A great Hotel, staff that goes above and beyond and the most comfortable bed ever!
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
Source: tripadvisor.co.uk
In July 2023, Julie1605 said about Old Government House Hotel & Spa
We stayed for one week 1st to 8th July. It is a fantastic hotel and well deserving of its 5 star status. From when we arrived, greeted with a glass of proccesco, to when we checked out, we could not fault the hotel, staff or food. Room was beautiful, and breakfasts amazing with a huge choice for continental and cooked. Location was great, very central, and no trouble with car parking as usually there was someone available to park for us.
All the staff without exception were so friendly but professional, greeting us warmly every time we got back to the hotel. It would be unfair to pick out individual names as there are so many staff behind the scenes, but the manager Andrew should be very proud of his staff. He leads by example and was so welcoming and friendly to us, and from what we saw, to his staff too.
We would recommend without hesitation and we would go back tomorrow if we could. Will definitely return at some point.
Thank you to everyone, you were amazing!
J & B
All the staff without exception were so friendly but professional, greeting us warmly every time we got back to the hotel. It would be unfair to pick out individual names as there are so many staff behind the scenes, but the manager Andrew should be very proud of his staff. He leads by example and was so welcoming and friendly to us, and from what we saw, to his staff too.
We would recommend without hesitation and we would go back tomorrow if we could. Will definitely return at some point.
Thank you to everyone, you were amazing!
J & B
Source: tripadvisor.co.uk