Local Reviews
In April 2024, Chris L said about Old Government House Hotel & Spa
Just spent a few days at the Old Government House Hotel with some friends. I have lived in many countries and stayed at top hotels in many others and I have to say I think the quality of the staff at this hotel is the best I have experienced anywhere. Courteous, friendly but not overly, polite and efficient. The hotel itself is charming, food is excellent as are the facilities, well locvated for a short stroll into town. Probably the best place to stay on Guernsey.
Source: tripadvisor.co.uk
In April 2024, Mr and Mrs A said about Old Government House Hotel & Spa
My husband and two of our dear friends have just enjoyed a four night stay at this hotel and we were all seriously impressed. The service from every single member of staff was exemplary. We could not have been made to feel more welcome. The staff were friendly, helpful and courteous. They could not have done more to ensure we had the most wonderful holiday. We all want to return. The Afternoon Tea was fantastic and the breakfast each morning was something we all looked forward to. We also used the spa……I had a hot stone massage, my husband an Homme Zest treatment and my friend a manicure and pedicure . We all loved it…..Barbara was fantastic (sorry but my husband cannot remember the name of his therapist but he said she was brilliant and didn’t stop talking about it all day!) Thank you to everyone at the hotel….even as we left a member of staff helped us put our luggage in the taxi. Also there was a lady whose friend had been taken ill and someone from the hotel was taking her to visit her friend in hospital. Wow for that….exceptional service.
Source: tripadvisor.co.uk
In April 2024, Jack W said about Old Government House Hotel & Spa
Very nice stay with excellent and friendly staff. Only there for a quick stay but very much enjoyed afternoon tea and breakfast. Staff were very friendly and made the experience very comfortable. Will definitely stay there again. :))))))
Source: tripadvisor.co.uk
In April 2024, john d said about Old Government House Hotel & Spa
Had Brunch at the hotel. Not as good as previously .
We made a simple order but the waitress returned 3 times to check on our order which she had got wrong. otherwise excellent service. could i suggest that the staff write down the orders
when brunch arrived the poached eggs were over cooked and hard.
on looking at the bill after we got home we had also been overcharged as the bill included items we had not ordered.
i still think the brunch was good value and tasty and the overall service very good.
The OGH is kept very clean and the staff look after clients very well.
We made a simple order but the waitress returned 3 times to check on our order which she had got wrong. otherwise excellent service. could i suggest that the staff write down the orders
when brunch arrived the poached eggs were over cooked and hard.
on looking at the bill after we got home we had also been overcharged as the bill included items we had not ordered.
i still think the brunch was good value and tasty and the overall service very good.
The OGH is kept very clean and the staff look after clients very well.
Source: tripadvisor.co.uk
In April 2024, Bob J said about Old Government House Hotel & Spa
It was an unforgettable experience. A very big thank you to Alessandro Piga, who went more than the extra mile to make our stay such an enjoyable one and the hospitality we received, he did everything he could to make our stay comfortable and memorable, a true ambassador of your hotel and of the island, OGH is truly fortunate to have someone like him, our many thanks to him again and all the staff.
Source: tripadvisor.co.uk
In April 2024, Dornick said about Old Government House Hotel & Spa
My friend and I occupied separate rooms. Accommodation was impeccable, spotless and very comfortable. Breakfast was ample and plentiful with a wide choice. Service was first rate. Without exception, staff throughout the hotel were charming, helpful and nothing was too much trouble for them, without being obsequious. Bar possessed a wide range of drinks, alcoholic and non-alcoholic. Pretty garden. Comfy and inviting common areas. A couple of wet days rendered this a cosy haven with rain beating down outside. The in-house Curry restaurant was an unexpected treasure. (Coming from London which hosts some stellar Indian restaurants, I doubted if this would be a match).However, I was proved wrong! Every chosen dish was uniquely flavoursome with a South African twist. Although there was no south Indian style food (i.e. dosas and idli) on offer, the meal (portions were large) was presented in separate thallis (in south Indian style). This presentation was alluring. Congrats to the Curry Chef. Very much enjoyed my stay here and this, my first visit to the Channel Islands, was a truly pleasant occasion.
Source: tripadvisor.co.uk
In April 2024, Martin K said about Old Government House Hotel & Spa
I treated my wife & I to a week stay at this wonderful hotel for her 60th birthday. All of the staff from front of house, to the house keeping staff were absolutely amazing nothing was problem they always had great smile on their face very professional in every way possible. Fantastic food, very comfortable rooms, attention to detail was first class. All in we had a most wonderful stay.
Source: tripadvisor.co.uk
In April 2024, Clara G said about Old Government House Hotel & Spa
Amazing hotel. The staff is attentive and competent; he took care of everything for the rental of electric bikes, brought right outside the hotel for the day. We eat very well in the restaurant, the breakfast buffet is complete and excellent. I recommend having "tea time" (an assortment of savory sandwiches and scones) in the tea room. The rooms are spacious and the hotel is well located (near the ferry). The spa is well equipped and the treatments are of high quality (I particularly recommend the very personalized facial massages).
Source: tripadvisor.co.uk
In April 2024, kjd57 said about Old Government House Hotel & Spa
Great hotel friendly efficient staff good food comfortable rooms. Swimming pool a good temperature. Definitely be back
Source: tripadvisor.co.uk
In April 2024, Climber57681182436 said about Old Government House Hotel & Spa
Bedrooms clean & comfy. Food really really good & fresh presented really nice. Service outstanding. Swimming pool really nice and good temperature for outside. All in all a really nice stay. Would visit again for sure. In a great location in guernsey.
Source: tripadvisor.co.uk