Local Reviews
In September 2025, goblin54 said about Old Government House Hotel & Spa
A very old-fashioned hotel, which is a big plus these days.
PRO’S:-
Every one of the staff provide exemplary service in a friendly & efficient way, from reception, concierge, restaurants, bars, spa, housekeeping etc. They are all a real credit to the manager.
The food was excellent, particularly at breakfast. No chance of getting bored with the same food over a 5 night stay.
CON’S:-
We stayed in a suite where the air con was quite inefficient - OK for us as the temperature didn’t get above 20 degrees during our stay, but if your’e staying during a warm spell in summer it might get uncomfortable.
The shower in our suite was a 600 x 600 cubicle - too small for a 6 footer like me.
The spa is basic and not up to the standard of more modern hotel facilities. If this is important to you I would suggest you consider staying elsewhere. Also although the outdoor pool area is nice, the pool is only heated to 25 degrees, so a bit chilly at this time of the year. There is no easy access from the spa to the pool, although each have their own changing rooms.
We had a family with young children staying above us and we could hear them running across the floor - up to 10.30 at night & from 07.00 in the morning. Not the hotels fault, but the lack of sound insulation between floors in these circumstances is an issue.
We would definitely stay again if we return to Guernsey in the future.
PRO’S:-
Every one of the staff provide exemplary service in a friendly & efficient way, from reception, concierge, restaurants, bars, spa, housekeeping etc. They are all a real credit to the manager.
The food was excellent, particularly at breakfast. No chance of getting bored with the same food over a 5 night stay.
CON’S:-
We stayed in a suite where the air con was quite inefficient - OK for us as the temperature didn’t get above 20 degrees during our stay, but if your’e staying during a warm spell in summer it might get uncomfortable.
The shower in our suite was a 600 x 600 cubicle - too small for a 6 footer like me.
The spa is basic and not up to the standard of more modern hotel facilities. If this is important to you I would suggest you consider staying elsewhere. Also although the outdoor pool area is nice, the pool is only heated to 25 degrees, so a bit chilly at this time of the year. There is no easy access from the spa to the pool, although each have their own changing rooms.
We had a family with young children staying above us and we could hear them running across the floor - up to 10.30 at night & from 07.00 in the morning. Not the hotels fault, but the lack of sound insulation between floors in these circumstances is an issue.
We would definitely stay again if we return to Guernsey in the future.
Source: tripadvisor.co.uk
In September 2025, Rachael B said about Old Government House Hotel & Spa
Old school proper hospitality. Whilst we received amazing hospitality on the majority of the trip, it could do with a few tweeks. Some of the rooms are noisy due to the spa and air con units. Service was mostly 5* but one day was really lacking & couldn't get a boiled egg correct. On the whole the portions at breakfast were huge, the staff v friendly, although one person spent her time chatting instead of serving so took half hr to take order. They did go above and beyond mostly & I wouldn't hesitate to go back. Lovely atmosphere & friendly staff too
Source: tripadvisor.co.uk
In September 2025, c0738 said about Old Government House Hotel & Spa
I not sure where to start. Wonderful hotel and staff I guess would be the best way. While visiting Guernsey I fell and broke my hip. We were only supposed to stay for 3 nights, but with my fall it ended up being 9 nights. I spent 5 nights in the hospital and the staff was more than accommodating. They went out of there way to make sure my wife was taken care of which was so comforting to me. They transported her back and forth from the hospital and hotel and the restaurant staff sent pastries each morning with her for me. I had surgery on my birthday and a couple of the staff came to the hospital with a delicious piece of cake and sang happy birthday. Just absolutely a wonderful hotel!
Source: tripadvisor.co.uk
In October 2025, Terry G said about Old Government House Hotel & Spa
This was a fabulous hotel and a delightful experience. From the moment we arrived to the moment we left, the staff were on the detail, ensuring that everything was just as we wanted. Nothing was too much trouble. The level of service, the dining experience, the way our accomadation was serviced - all were excellent. I cannot thank the team at OGH enough. We will certainly be back!
Source: tripadvisor.co.uk
In October 2025, LindsCobham said about Old Government House Hotel & Spa
What a superb hotel! All the staff are very professional, polite and courteous. The food is really good. It was our wedding anniversary whilst we were there and after a day out we returned to our room to find a cake and greetings. Lovely touch. The hotel is well situated for buses for sightseeing around the island and close to the port. We would highly recommend this hotel and will return. Beautiful sunrises. Our thanks especially to Owethu on reception, the concierge Roberto and Josh and Thanusha duty manager not forgetting Byron in the bar and Marsha I the restaurant. Thank you to all the staff for a really great week away from home.
Source: tripadvisor.co.uk
In October 2025, Margaret M said about Old Government House Hotel & Spa
Another 2 excellent stays at the OGH. Welcoming and correct service, comfortable rooms. Delicious food. We will be back.
Source: tripadvisor.co.uk
In October 2025, Carras1982 said about Old Government House Hotel & Spa
Have just returned from our first (but not the last!) visit to the Old Government House Hotel in Guernsey. What a wonderful place with the friendliest staff who do everything possible to make it a standout experience.
From the moment we arrived we were greeted warmly by Chrystina and given a tour of the hotel by the lovely Josh. Our luggage was taken to our room which was a large room on the second floor with a gorgeous sea view.
The hotel is in an ideal location - a short 5 minute stroll down to the town and another couple to the Esplanade. the staff gave us lots of tips on things to see and do which was hugely helpful.
Breakfast each morning was a really enjoyable experience with a great choice of cooked items in addition to pastries, yoghurts, fresh fruit, cold meats and cheeses, cereals…For me the “stress down” juice I had each morning was a highlight.
We ate in the curry restaurant one night and thoroughly enjoyed it. We also had lunch in the brasserie which is to be recommended.
The housekeeping team do a fantastic job of freshening and cleaning the rooms each day. And the evening turndown service and treat left was a nice touch.
All the staff are lovely. Some we met were: Roberto, Byron, Josh, Chrystina…but all were warm, super helpful and welcoming.
We loved it and hope to return before too long!
From the moment we arrived we were greeted warmly by Chrystina and given a tour of the hotel by the lovely Josh. Our luggage was taken to our room which was a large room on the second floor with a gorgeous sea view.
The hotel is in an ideal location - a short 5 minute stroll down to the town and another couple to the Esplanade. the staff gave us lots of tips on things to see and do which was hugely helpful.
Breakfast each morning was a really enjoyable experience with a great choice of cooked items in addition to pastries, yoghurts, fresh fruit, cold meats and cheeses, cereals…For me the “stress down” juice I had each morning was a highlight.
We ate in the curry restaurant one night and thoroughly enjoyed it. We also had lunch in the brasserie which is to be recommended.
The housekeeping team do a fantastic job of freshening and cleaning the rooms each day. And the evening turndown service and treat left was a nice touch.
All the staff are lovely. Some we met were: Roberto, Byron, Josh, Chrystina…but all were warm, super helpful and welcoming.
We loved it and hope to return before too long!
Source: tripadvisor.co.uk
In October 2025, Sharon A said about Old Government House Hotel & Spa
Had a great break at the OGH, we would highly recommend a stay. All staff were very friendly and helpful, from the housekeeping, who kept our super room clean and tidy. To the management. Little added bonuses during the stay were a nice surprise. Fantastic breakfast with lots of lovely options. Are already planning to go back next year.
Source: tripadvisor.co.uk
In October 2025, James K said about Old Government House Hotel & Spa
We had a thoroughly enjoyable 3 night stay. All staff were very efficient and friendly. Nothing was too much trouble. Huge thanks to everyone I spoke to. Absolutely loved everything about Guernsey and will 100% return to OGH next year. Keep those traditional old school values going!
Source: tripadvisor.co.uk
In October 2025, linny G said about Old Government House Hotel & Spa
We have just stayed here for 4 nights .
The Hotel is wonderful .
The food and food quality is outstanding .
The rooms are all diffrent but lovely.
Top quality linnens as you would expect for a five star hotel .
From the min. We arrived we were greeted by Roberto with a happy smile and wonderful glass of Prosecco he is head Concierge and a real asset to the Hotel .
During our stay nothing was too much trouble the staff were fantastic ! Special mention To Byron in the resturant he was so great helping us with bus times directions etc and also the lady also in the resturant in eves. Sorry can't remember her name ( she worked on celebrity cruises ) she was fantastic thank you .
The Hotel is wonderful .
The food and food quality is outstanding .
The rooms are all diffrent but lovely.
Top quality linnens as you would expect for a five star hotel .
From the min. We arrived we were greeted by Roberto with a happy smile and wonderful glass of Prosecco he is head Concierge and a real asset to the Hotel .
During our stay nothing was too much trouble the staff were fantastic ! Special mention To Byron in the resturant he was so great helping us with bus times directions etc and also the lady also in the resturant in eves. Sorry can't remember her name ( she worked on celebrity cruises ) she was fantastic thank you .
Source: tripadvisor.co.uk