Local Reviews
In September 2025, KBow said about Old Government House Hotel & Spa
Visiting friends who live in Guernsey, we booked the OGH for the weekend for a stay with our teenage children. We’ve had the most beautiful stay, made so, mostly, by the staff. Each and every one of them, has been totally outstanding. Always smiling, they go above and beyond and cannot do enough for you. A quintessential, old school charm kind of place, perfectly located and a must stay when visiting Guernsey.
Source: tripadvisor.co.uk
In September 2025, kevin e said about Old Government House Hotel & Spa
Wow this place is great!
A true old world experience,with staff,attention and quality all at a standard that my wife and I thought had disappeared.
And it didn’t stop there!the ceo personally thanked me for my comments!
Will soon be stopping again at another of their hotels.
A true old world experience,with staff,attention and quality all at a standard that my wife and I thought had disappeared.
And it didn’t stop there!the ceo personally thanked me for my comments!
Will soon be stopping again at another of their hotels.
Source: tripadvisor.co.uk
In September 2025, MelroseMunchkin said about Old Government House Hotel & Spa
Wow! They certainly earn their 5 stars here. Set up the hill overlooking the Marina in St Peter Port this grand hotel is delightful. We indulged in a magnificent afternoon tea in the brasserie looking onto the gardens and the island of Sark beyond. The food and patisserie was all made in house and the presentation was superb. Obviously not a cheap option at £40 per person but such a lovely treat! The service was so professional, first rate and charming with it. Do go if you can.
Source: tripadvisor.co.uk
In September 2025, linda d said about Old Government House Hotel & Spa
Just returned from a short stay at The Old Government House Hotel and Spa. Having arrived early morning from the overnight ferry, excellent service began at the port with Roberto waiting to collect us for our prearranged transfer to the hotel. Bags were whisked into storage and refreshments were offered which was a lovely gesture and most appreciated.
Great service from Kris Ragoo, who kindly contacted us later that morning to say our room would be available early which was wonderful as we were very weary after a rather choppy ferry crossing the night before!
Check in was swift and efficient. Kris gave us a quick tour of the hotel to point out facilities and provide useful information before arriving in our room to find our bags already there. Nothing seemed to be too much trouble.
ALL staff were courteous, smiling and considerate making our visit to the hotel a very memorable experience. 5* rating well deserved. We loved it!
Great service from Kris Ragoo, who kindly contacted us later that morning to say our room would be available early which was wonderful as we were very weary after a rather choppy ferry crossing the night before!
Check in was swift and efficient. Kris gave us a quick tour of the hotel to point out facilities and provide useful information before arriving in our room to find our bags already there. Nothing seemed to be too much trouble.
ALL staff were courteous, smiling and considerate making our visit to the hotel a very memorable experience. 5* rating well deserved. We loved it!
Source: tripadvisor.co.uk
In September 2025, noreenhall4 said about Old Government House Hotel & Spa
Just back from an amazing trip to Guernsey. We stayed at the OGH hotel in the heart of St Peter Port. It certainly lived up to its 5 stars. From the moment we walked through the door we were made welcome by reception staff and Roberto the concerige Manager (who had a smile and chat for everyone ) who gave us a guided tour of the Hotel with a welcome drink , a lovely touch. From the restaurant staff who were attentive and professional to the chap who cleaned our room and created an Elephant from towels. First class service from everyone and nothing was too much trouble. As it was our wedding Anniversary the general manager left a lovely kind note and gift in our room. Would highly recommend and we will definitely be returning.
Source: tripadvisor.co.uk
In September 2025, BARRY S said about Old Government House Hotel & Spa
First class service and presentation from the welcome drink when we arrived to the sincere good luck, hope to see you again on departure day.
Special mention to the very hardworking staff, always helpful, always with a smile on their faces. Nothing too much trouble.
Well equipped gym & spa and a heated outdoor pool. Centrally located in a good position , our room had a view of the harbour.
It’s the little bits that this hotel offers that makes it special, like a little confectionery gift that is left every night with the turn down service.
Special mention to the very hardworking staff, always helpful, always with a smile on their faces. Nothing too much trouble.
Well equipped gym & spa and a heated outdoor pool. Centrally located in a good position , our room had a view of the harbour.
It’s the little bits that this hotel offers that makes it special, like a little confectionery gift that is left every night with the turn down service.
Source: tripadvisor.co.uk
In September 2025, Excursion402974 said about Old Government House Hotel & Spa
My husband and I recently stayed at the Old Government House hotel and we thoroughly enjoyed it. The staff were so welcoming and attentive and the whole experience made you feel special.
We look forward to staying again in the near future.
We look forward to staying again in the near future.
Source: tripadvisor.co.uk
In September 2025, Frances B said about Old Government House Hotel & Spa
Just had a week’s holiday here and cannot find anything negative to say! What a wonderful hotel! Everything about it was first class from the moment we arrived. All the staff went above and beyond to make us comfortable. The bedroom was beautiful and the linens and towels were of the highest quality. Breakfast in the lovely dining room was plentiful with choices to suit even the fussiest of eaters!
We cannot recommend this hotel highly enough and hope to make a return visit.
We cannot recommend this hotel highly enough and hope to make a return visit.
Source: tripadvisor.co.uk
In September 2025, goblin54 said about Old Government House Hotel & Spa
A very old-fashioned hotel, which is a big plus these days.
PRO’S:-
Every one of the staff provide exemplary service in a friendly & efficient way, from reception, concierge, restaurants, bars, spa, housekeeping etc. They are all a real credit to the manager.
The food was excellent, particularly at breakfast. No chance of getting bored with the same food over a 5 night stay.
CON’S:-
We stayed in a suite where the air con was quite inefficient - OK for us as the temperature didn’t get above 20 degrees during our stay, but if your’e staying during a warm spell in summer it might get uncomfortable.
The shower in our suite was a 600 x 600 cubicle - too small for a 6 footer like me.
The spa is basic and not up to the standard of more modern hotel facilities. If this is important to you I would suggest you consider staying elsewhere. Also although the outdoor pool area is nice, the pool is only heated to 25 degrees, so a bit chilly at this time of the year. There is no easy access from the spa to the pool, although each have their own changing rooms.
We had a family with young children staying above us and we could hear them running across the floor - up to 10.30 at night & from 07.00 in the morning. Not the hotels fault, but the lack of sound insulation between floors in these circumstances is an issue.
We would definitely stay again if we return to Guernsey in the future.
PRO’S:-
Every one of the staff provide exemplary service in a friendly & efficient way, from reception, concierge, restaurants, bars, spa, housekeeping etc. They are all a real credit to the manager.
The food was excellent, particularly at breakfast. No chance of getting bored with the same food over a 5 night stay.
CON’S:-
We stayed in a suite where the air con was quite inefficient - OK for us as the temperature didn’t get above 20 degrees during our stay, but if your’e staying during a warm spell in summer it might get uncomfortable.
The shower in our suite was a 600 x 600 cubicle - too small for a 6 footer like me.
The spa is basic and not up to the standard of more modern hotel facilities. If this is important to you I would suggest you consider staying elsewhere. Also although the outdoor pool area is nice, the pool is only heated to 25 degrees, so a bit chilly at this time of the year. There is no easy access from the spa to the pool, although each have their own changing rooms.
We had a family with young children staying above us and we could hear them running across the floor - up to 10.30 at night & from 07.00 in the morning. Not the hotels fault, but the lack of sound insulation between floors in these circumstances is an issue.
We would definitely stay again if we return to Guernsey in the future.
Source: tripadvisor.co.uk
In September 2025, Rachael B said about Old Government House Hotel & Spa
Old school proper hospitality. Whilst we received amazing hospitality on the majority of the trip, it could do with a few tweeks. Some of the rooms are noisy due to the spa and air con units. Service was mostly 5* but one day was really lacking & couldn't get a boiled egg correct. On the whole the portions at breakfast were huge, the staff v friendly, although one person spent her time chatting instead of serving so took half hr to take order. They did go above and beyond mostly & I wouldn't hesitate to go back. Lovely atmosphere & friendly staff too
Source: tripadvisor.co.uk