Local Reviews
In August 2024, Peter S said about Old Government House Hotel & Spa
We stayed at this lovely hotel for a week a few days ago. We cannot fault the service and excellent care that we were given whilst there. Every one of the staff were so helpful and kind and nothing was too much trouble for them. Breakfasts were delicious as also the evening dining. The hotel is situated on a hill in a very convenient position for the town and harbour. Thank you OGH for a wonderful stay, we will most certainly be back.
Source: tripadvisor.co.uk
In August 2024, Tourist59313455468 said about Old Government House Hotel & Spa
Can,t praise the Hotel enough, staff were all excellent ,couldn't do enough for us
My wife is in a wheelchair and the Hotel was well equipped to ease our way through it.
My only word of warning to anyone in a wheelchair going to Guernsey,the Island is not suitable for wheelchairs couldn't get to herm, or many attractions ,or Pubs,of course this not the Hotel fault,but the powers that be in Guernsey need to take a hard look at this situation in light of the aging population.
My wife is in a wheelchair and the Hotel was well equipped to ease our way through it.
My only word of warning to anyone in a wheelchair going to Guernsey,the Island is not suitable for wheelchairs couldn't get to herm, or many attractions ,or Pubs,of course this not the Hotel fault,but the powers that be in Guernsey need to take a hard look at this situation in light of the aging population.
Source: tripadvisor.co.uk
In September 2024, Annette L said about Old Government House Hotel & Spa
The Old Government House is an outstanding hotel with a competent manager. The staff is attentive, friendly and helpful whether it is the front desk, housekeeping or F&B. The rooms are pleasant with lots of natural light. The garden is very nice with beautiful bushes and many private spaces. The food is good and the restaurant cozy. A really excellent establishment.
Source: tripadvisor.co.uk
In September 2024, kevinmG6203FG said about Old Government House Hotel & Spa
Let's have some positive feedback : great location , all the team members were delightful , food and beverage very good , dinner on the first night exceptional , bed was very comfortable and the best part of the room , the view wasn't bad . Room 138 is not 5 star - frankly nothing like ! I refer to the fist line of your Website which states " Throw open your windows and breathe deep " .... well you can't as they are wedged shut and the room was both stuffy & warm which is not solved with the air conditioning. We resorted to keeping them open about 5cm with blocks of wood supplied by the guy who came to do room service. The shower measured no more than 70cm x 70cm square. This is not 5 star and for a price of over £500 per night frankly not up to scratch. If there are occupants in the room above you are then kept awake until they go to bed by squeaky floorboards and that can get quite annoying. I will balance these observations by acknowledging the age of the hotel. Then don't big yourself up about being 5 start if frankly the building isn't albeit the staff are.
Source: tripadvisor.co.uk
In September 2024, grovequinn said about Old Government House Hotel & Spa
The OGH is a lovely hotel, just a short walk to the harbour. We had a Queen room, not too big but ok. However the bathroom is rather on the small side and tired. There shower screen could be replaced as could the bath, enamel was wearing off. The bed although was very comfortable. The treats in the evening were lovely.
The other half used the gym, I used hot tub/spa once unfortunately. This was due to the fact if you’re out for the day it is not available after 17:30, which to me does not make sense, hence 4 out of 5.
The breakfast is lovely, lots of choice and nothing too much trouble.
Worth a stay.
The other half used the gym, I used hot tub/spa once unfortunately. This was due to the fact if you’re out for the day it is not available after 17:30, which to me does not make sense, hence 4 out of 5.
The breakfast is lovely, lots of choice and nothing too much trouble.
Worth a stay.
Source: tripadvisor.co.uk
In September 2024, Andrew W said about Old Government House Hotel & Spa
My wife and I were in Guernsey for the weekend to celebrate our ruby (40th) wedding anniversary. We stayed in one of the suites (the Sark Suite) with a view over the harbour. We ate in the Brasserie on two of our three nights at the hotel.
I agree with some of the other comments made in recent reviews of the hotel. Our room was spacious and comfortable, but the decor was a little bit tired. The food was very good. What really set the hotel apart for us, though, was the service. We have been fortunate to have stayed in many good hotels over the years, but the level of service that we enjoyed at The OGH was second to none. Every member of staff that we came across was delightful - and nothing was too much trouble. It is invidious to single out any individual, but Roberto (the Head Concierge) deserves a special mention.
I agree with some of the other comments made in recent reviews of the hotel. Our room was spacious and comfortable, but the decor was a little bit tired. The food was very good. What really set the hotel apart for us, though, was the service. We have been fortunate to have stayed in many good hotels over the years, but the level of service that we enjoyed at The OGH was second to none. Every member of staff that we came across was delightful - and nothing was too much trouble. It is invidious to single out any individual, but Roberto (the Head Concierge) deserves a special mention.
Source: tripadvisor.co.uk
In September 2024, Anthonycool said about Old Government House Hotel & Spa
My wife and I really enjoyed our stay at the OGH. The staff were very friendly and helpful throughout the week. The atmosphere is very relaxed and you feel very valued as a guest. I would be happy to recommend the OGH to my friends. Thank you and your team for making our Guernsey vacation so pleasant.
Kind regards from the heart of Switzerland Toni & Brigitte
Kind regards from the heart of Switzerland Toni & Brigitte
Source: tripadvisor.co.uk
In September 2024, Jamie A said about Old Government House Hotel & Spa
This was our Second Visit to OGH in Guernsey.
The Service is 10* at this hotel, all the staff are on top of their game.
The food, drink, atmosphere is brilliant and the beds are super comfortable.
Alessandro and his team were amazing in the Restaurant as was Roberto and his Team in the Concierge.
Looking forward to the 3rd time in the near future!
Thank you!
Best Regards,
Carla & Jamie Atkins
The Service is 10* at this hotel, all the staff are on top of their game.
The food, drink, atmosphere is brilliant and the beds are super comfortable.
Alessandro and his team were amazing in the Restaurant as was Roberto and his Team in the Concierge.
Looking forward to the 3rd time in the near future!
Thank you!
Best Regards,
Carla & Jamie Atkins
Source: tripadvisor.co.uk
In September 2024, 161ValM said about Old Government House Hotel & Spa
What a wonderful hotel! It has been over 20 years since we stayed in Guernsey and after staying at this beautiful place we can’t wait to return again soon, hopefully next year. From the moment we arrived at the hotel we were made to feel so welcome and at home by the lovely Head Concierge, Roberto. Breakfast in the mornings were a real treat with delicious food and everything so well run under the friendly and most helpful Alessandro, the Restaurant Manager. Everything about our stay at the Old Government House Hotel was excellent, I honestly cannot find fault with anything and all the staff were a delight.
Source: tripadvisor.co.uk
In October 2024, Fanny Annie said about Old Government House Hotel & Spa
The staff were outstanding throughout our four day stay. Although not to my taste, the decor was cohesive and appropriate throughout. Breakfast was brilliant with a range of menu items including healthy options ( the Greek yoghurt and berries were fantastic). Our room was small with too much furniture in my opinion. A couple of drawers couldn’t open because the chairs were in the way. The bed was very comfortable and I slept well. Sometimes I was woken by the noise of bottles being recycled, presumably into a lorry? The evening turn down service was welcome and the in-room tea and coffee facilities were good. The bathroom was clean and functional, if showing its age a bit. However, there wasn’t an obvious place for personal toiletries, so used the window sill by the bath. Generally the decor in the room was on the verge of becoming a bit tired, but nothing to complain about. The ornate headboard could have done with a deeper dust and the art work was horrible…again, personal taste! Overall, we had a lovely time. The staff made it for me; very hard working and professional. Thank you.
Source: tripadvisor.co.uk